Experience

Venly

• Qatar
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Applied Learning Designer

  • Mar 2019 - Present

  •Design, write, organize, and manage a variety of digital marketing and business consulting content, including a 50+ online course catalog, wikis, how-to guides, video scripts, communications forms and templates, course assets, and other instructional design products.•Develop inclusive, engaging online learning environments for a variety of audiences.•Collaborate with stakeholders on creating community presentations, developing and editing investor white papers, grant applications, and defining brand values and methodologies.•Define brand values and learning methodologies align with organizational goals.•Serve as a subject matter researcher for digital marketing, email marketing, and SEO best practices.•Manage and configure LMS course library using MediaWiki and Open edX, configuring and publishing courses for functionality and scale.•Lead seminars on training developments, new policies, and new communications and metrics tools.•Support planning of learning design projects using an agile-based approach managed using Asana.•Serve as a subject matter researcher for digital marketing, email marketing, and SEO best practices.•Manage LMS course library, configuring and publishing courses for functionality and scale. Show less

• Applied Learning Coach

  • Jun 2017 - Present

  •Created and managed learning management system and course library, converting and configuring training materials into an accessible, scalable platform. Audited systems to prevent and resolve issues.•Wrote, developed, and revised documentation, training materials, and templates to facilitate self-learning and maximize client retention.•Strategized with Executive Director on eLearning on company methodologies and processes.



Folk

• Switzerland
• Wellness and Fitness Services
• 1 - 100 Employee

• Creative Planner & Consultant

  • Sep 2016 - Dec 2017

  •Consulted with store owner to design and initiate social media campaigns, as well as develop ideas for business growth (e.g. buying, brand development, client outreach, etc). •Advised on website development, branding, and inventory management using the Shopify platform. •Provided superior customer service in-store and online, selling small production textiles and crafts. •Consulted with store owner to design and initiate social media campaigns, as well as develop ideas for business growth (e.g. buying, brand development, client outreach, etc). •Advised on website development, branding, and inventory management using the Shopify platform. •Provided superior customer service in-store and online, selling small production textiles and crafts.



Portsmouth Naval Shipyard Apprenticeship Program

• Communications Instructor

  • Jul 2015 - Dec 2017

  •Instructed as the Teacher of Record for 16 accelerated sections of English Technical Writing (ENG910) and Oral Communications I (COM901), guiding adult learners to write business documents and deliver speeches. •Led a diverse population of seaport operators to develop career-advancing communication skills while providing an inclusive, accessible learning environment. •Instructed as the Teacher of Record for 16 accelerated sections of English Technical Writing (ENG910) and Oral Communications I (COM901), guiding adult learners to write business documents and deliver speeches. •Led a diverse population of seaport operators to develop career-advancing communication skills while providing an inclusive, accessible learning environment.



University of New Hampshire

• United States
• Higher Education
• 700 & Above Employee

• Graduate Instructor

  • Aug 2013 - May 2014

  •Instructed as the Teacher of Record for 2 semesters of First-Year Writing, guiding college students to write analytical and research writing projects and enter the high-education learning environment. •Led one-on-one consults at predetermined intervals to maintain motivation, resolve process issues, and meet professional and academic goals. •Instructed as the Teacher of Record for 2 semesters of First-Year Writing, guiding college students to write analytical and research writing projects and enter the high-education learning environment. •Led one-on-one consults at predetermined intervals to maintain motivation, resolve process issues, and meet professional and academic goals.



Barnstorm, University of New Hampshire

• Editor in Chief and Social Media Manager

  • May 2013 - May 2014

  •Published, copyedited, fact-checked, and approved weekly online submissions and staff blogs. •Served as a university representative at the Association of Writers & Writing Programs Conference (12k attendees), developing readership, promoting graduate programs, and facilitating connections with esteemed writers and editors. •Expanded online presence by developing and implementing social media campaigns on multiple platforms and updating website features (e.g. launched audio component). •Managed and supervised an editorial staff of 24. Show less



Worthwhile

• Information Technology & Services
• 1 - 100 Employee

• Store Manager

  • Aug 2008 - Jul 2012

  •Led high-end, arts-based boutique sales staff to achieve monthly sales goals of $100,000+. •Coordinated daily projects with a high attention to detail, including processing orders, scheduling hours, tracking inventory. •Wrote, designed, and launched email marketing and blog campaigns. •Responded to customer inquiries with tact, ensuring long-lasting relationships. •Led high-end, arts-based boutique sales staff to achieve monthly sales goals of $100,000+. •Coordinated daily projects with a high attention to detail, including processing orders, scheduling hours, tracking inventory. •Wrote, designed, and launched email marketing and blog campaigns. •Responded to customer inquiries with tact, ensuring long-lasting relationships.