Amy Ross
Editor/Facilitator at MediaEdge Communications- Claim this Profile
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Bio
Robert Bowerman PhD, P.Eng.
Amy Ross worked for Kognitiv Corporation for over three years as Manager – Product Training and Documentation, where I am Chief Technology Officer. Amy was an excellent employee who consistently made a significant contribution to Kognitiv. During this time, Amy worked on several key projects for us and substantially improved the overall quality, consistently, and usability of our Product Training and Documentation assets and established the framework that we use to deliver these assets. I highly recommend Amy to any future employer as she has consistently demonstrated the ability to deliver excellent documentation and training support and, moreover, the ability to put in place the systems and processes required.
Matt Googins
I’ve had the chance to work with Amy over the last few years, and she’s a joy to work with. Amy provided support for our team in developing product documentation, contributing to product release notes and release preview sessions, and wordsmithing content for various internal communications (newsletters, Sharepoint articles, etc.). Amy is a talented author/editor, a responsive colleague, consistent with her commitment to meeting deadlines, and super easy to work with.
Robert Bowerman PhD, P.Eng.
Amy Ross worked for Kognitiv Corporation for over three years as Manager – Product Training and Documentation, where I am Chief Technology Officer. Amy was an excellent employee who consistently made a significant contribution to Kognitiv. During this time, Amy worked on several key projects for us and substantially improved the overall quality, consistently, and usability of our Product Training and Documentation assets and established the framework that we use to deliver these assets. I highly recommend Amy to any future employer as she has consistently demonstrated the ability to deliver excellent documentation and training support and, moreover, the ability to put in place the systems and processes required.
Matt Googins
I’ve had the chance to work with Amy over the last few years, and she’s a joy to work with. Amy provided support for our team in developing product documentation, contributing to product release notes and release preview sessions, and wordsmithing content for various internal communications (newsletters, Sharepoint articles, etc.). Amy is a talented author/editor, a responsive colleague, consistent with her commitment to meeting deadlines, and super easy to work with.
Robert Bowerman PhD, P.Eng.
Amy Ross worked for Kognitiv Corporation for over three years as Manager – Product Training and Documentation, where I am Chief Technology Officer. Amy was an excellent employee who consistently made a significant contribution to Kognitiv. During this time, Amy worked on several key projects for us and substantially improved the overall quality, consistently, and usability of our Product Training and Documentation assets and established the framework that we use to deliver these assets. I highly recommend Amy to any future employer as she has consistently demonstrated the ability to deliver excellent documentation and training support and, moreover, the ability to put in place the systems and processes required.
Matt Googins
I’ve had the chance to work with Amy over the last few years, and she’s a joy to work with. Amy provided support for our team in developing product documentation, contributing to product release notes and release preview sessions, and wordsmithing content for various internal communications (newsletters, Sharepoint articles, etc.). Amy is a talented author/editor, a responsive colleague, consistent with her commitment to meeting deadlines, and super easy to work with.
Robert Bowerman PhD, P.Eng.
Amy Ross worked for Kognitiv Corporation for over three years as Manager – Product Training and Documentation, where I am Chief Technology Officer. Amy was an excellent employee who consistently made a significant contribution to Kognitiv. During this time, Amy worked on several key projects for us and substantially improved the overall quality, consistently, and usability of our Product Training and Documentation assets and established the framework that we use to deliver these assets. I highly recommend Amy to any future employer as she has consistently demonstrated the ability to deliver excellent documentation and training support and, moreover, the ability to put in place the systems and processes required.
Matt Googins
I’ve had the chance to work with Amy over the last few years, and she’s a joy to work with. Amy provided support for our team in developing product documentation, contributing to product release notes and release preview sessions, and wordsmithing content for various internal communications (newsletters, Sharepoint articles, etc.). Amy is a talented author/editor, a responsive colleague, consistent with her commitment to meeting deadlines, and super easy to work with.
Credentials
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Articulate Storyline Essential Training
LinkedInOct, 2022- Nov, 2024 -
Inclusive Leadership
LinkedInOct, 2022- Nov, 2024 -
Project Management Simplified
LinkedInOct, 2022- Nov, 2024
Experience
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MediaEdge Communications
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Canada
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Media Production
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1 - 100 Employee
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Editor/Facilitator
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Dec 2022 - Present
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GS5
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Canada
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E-Learning Providers
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1 - 100 Employee
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Instructional Developer
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Oct 2022 - Present
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RD Training Solutions
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Canada
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Business Skills Training
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1 - 100 Employee
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Owner
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Jul 2019 - Sep 2022
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Kognitiv Corporation
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Canada
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Software Development
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200 - 300 Employee
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Manager - Product Training and Documentation
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Jun 2019 - Sep 2022
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Startup in Stealth Mode
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IT Services and IT Consulting
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1 - 100 Employee
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Instructional Designer
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Jan 2019 - Jun 2019
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Electrical Safety Authority
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Canada
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Government Administration
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200 - 300 Employee
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Training Development Specialist
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Aug 2015 - Dec 2018
• Develop, maintain and research technical content of ESA’s technical training material, including material for technical workshops, safety awareness workshops, Code workshops, Inspector training, safety meeting presentations and conference presentations. • Design, prepare and deliver “train-the-trainer” sessions and review the scope and content of training offerings to ensure training presenters have a solid understanding of the content and learning objectives of the training material. Able to understand training needs, translating those needs into specifications, ensuring presentations incorporate adult learning principles, • Develop new technical curriculum and content and maintain ongoing responsibilities with existing training material. • The Training Development Specialist responds to training requests and inquiries in a timely manner and supports effective communication between the training function and the Regulatory, IT and legal departments. Show less
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BlackBerry
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Canada
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Software Development
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700 & Above Employee
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Instructional Designer
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Dec 2007 - Aug 2015
1. Develop training plans and Design Documents for technical training projects. 2. Lead content development teams by managing timelines, risks, and mitigation strategies. 3. Design training content for a wide variety of audiences, including internal and external employees and customers. 1. Develop training plans and Design Documents for technical training projects. 2. Lead content development teams by managing timelines, risks, and mitigation strategies. 3. Design training content for a wide variety of audiences, including internal and external employees and customers.
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Past President
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2009 - 2013
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Manulife
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Canada
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Insurance
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700 & Above Employee
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Training and Documentation Specialist
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2003 - 2007
Documented processes and delivered training to support staff on the new processes. Maintained information database. Documented processes and delivered training to support staff on the new processes. Maintained information database.
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Education
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1993 - 1996
University of Guelph
BA, English, History -
1996 - 1997
Conestoga College
Print Journalism, Journalism
Community
