Amy Roche
Middle School English Teacher at The Boys' Latin School of Maryland- Claim this Profile
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Bio
Nichole Bansberg, M.Ed
I have been extremely fortunate to serve under Amy's leadership and it was a work environment that cultivated trust, professional growth, and the encouragement to always drive for stronger results. Amy's management of her revenue-based educator service was continually successful in the areas of quality, consistency, and efficiency. Amy Roche thrived in creating and streamlining processes to make sure that expectations were clear for all stakeholders and the continual positive testimonials provided by her national and international partners proved that her leadership skills supported her team to offer world-class service.
Christy Spivey
I have been very fortunate to know and work with Amy. Amy was a key leader on my team at Edmentum and joined during a challenging transition period that included an acquisition and the pandemic. During this time, Amy quickly became a trusted team member and helped to transition the team with great success. She ensured services were delivered with fidelity, coached and mentored her team, and partnered with sales to ensure customers were highly satisfied. Amy excels at guiding and motivating her team and is a natural problem solver. She is honest, open minded, and a strong communicator. Amy is a great leader who radiates optimism and enthusiasm for her team and for what she does, and she delivers solid results every time.
Nichole Bansberg, M.Ed
I have been extremely fortunate to serve under Amy's leadership and it was a work environment that cultivated trust, professional growth, and the encouragement to always drive for stronger results. Amy's management of her revenue-based educator service was continually successful in the areas of quality, consistency, and efficiency. Amy Roche thrived in creating and streamlining processes to make sure that expectations were clear for all stakeholders and the continual positive testimonials provided by her national and international partners proved that her leadership skills supported her team to offer world-class service.
Christy Spivey
I have been very fortunate to know and work with Amy. Amy was a key leader on my team at Edmentum and joined during a challenging transition period that included an acquisition and the pandemic. During this time, Amy quickly became a trusted team member and helped to transition the team with great success. She ensured services were delivered with fidelity, coached and mentored her team, and partnered with sales to ensure customers were highly satisfied. Amy excels at guiding and motivating her team and is a natural problem solver. She is honest, open minded, and a strong communicator. Amy is a great leader who radiates optimism and enthusiasm for her team and for what she does, and she delivers solid results every time.
Nichole Bansberg, M.Ed
I have been extremely fortunate to serve under Amy's leadership and it was a work environment that cultivated trust, professional growth, and the encouragement to always drive for stronger results. Amy's management of her revenue-based educator service was continually successful in the areas of quality, consistency, and efficiency. Amy Roche thrived in creating and streamlining processes to make sure that expectations were clear for all stakeholders and the continual positive testimonials provided by her national and international partners proved that her leadership skills supported her team to offer world-class service.
Christy Spivey
I have been very fortunate to know and work with Amy. Amy was a key leader on my team at Edmentum and joined during a challenging transition period that included an acquisition and the pandemic. During this time, Amy quickly became a trusted team member and helped to transition the team with great success. She ensured services were delivered with fidelity, coached and mentored her team, and partnered with sales to ensure customers were highly satisfied. Amy excels at guiding and motivating her team and is a natural problem solver. She is honest, open minded, and a strong communicator. Amy is a great leader who radiates optimism and enthusiasm for her team and for what she does, and she delivers solid results every time.
Nichole Bansberg, M.Ed
I have been extremely fortunate to serve under Amy's leadership and it was a work environment that cultivated trust, professional growth, and the encouragement to always drive for stronger results. Amy's management of her revenue-based educator service was continually successful in the areas of quality, consistency, and efficiency. Amy Roche thrived in creating and streamlining processes to make sure that expectations were clear for all stakeholders and the continual positive testimonials provided by her national and international partners proved that her leadership skills supported her team to offer world-class service.
Christy Spivey
I have been very fortunate to know and work with Amy. Amy was a key leader on my team at Edmentum and joined during a challenging transition period that included an acquisition and the pandemic. During this time, Amy quickly became a trusted team member and helped to transition the team with great success. She ensured services were delivered with fidelity, coached and mentored her team, and partnered with sales to ensure customers were highly satisfied. Amy excels at guiding and motivating her team and is a natural problem solver. She is honest, open minded, and a strong communicator. Amy is a great leader who radiates optimism and enthusiasm for her team and for what she does, and she delivers solid results every time.
Credentials
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Customer Success Management Fundamentals
LinkedInMar, 2023- Oct, 2024 -
Having Difficult Conversations: A Guide for Managers
LinkedInJul, 2020- Oct, 2024 -
Leading at a Distance
LinkedInJul, 2020- Oct, 2024 -
Collaborative Leadership
LinkedInJan, 2020- Oct, 2024 -
Maryland Advanced Teaching Certification
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Experience
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Middle School English Teacher
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Jun 2023 - Present
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Edmentum
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United States
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E-Learning Providers
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700 & Above Employee
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Manager of Academic Services
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Feb 2020 - Mar 2023
* Built from the ground up the K-12 Grading Service, a service that provides school districts with grading assistants who grade student work and provide high-quality written feedback driving student learning forward. * Oversaw the successful implementation and execution of the day-to-day operations of the Edmentum K-12 Grading Service. * Managed the 15+ full-time and part-time staff who provided services that contributed to the success of the service. * Ongoingly collaborated with school administration to strengthen partnerships and ensure needs were exceedingly being met. * Developed yearly service KPIs and continually hit performance targets, including 60%+ profit margins and 85%+ customer satisfaction rates. * Created and hosted professional development sessions training teachers on best practices in the virtual classroom setting. Show less
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Manager of Calvert Instructional Services at Edmentum
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Jul 2019 - Feb 2020
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Calvert Learning
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United States
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E-learning
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1 - 100 Employee
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Manager of Instructional Services
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Aug 2017 - Jul 2019
* Recruited, hired, trained, and supervised Calvert Instructional Coaches * Program managed the redesign and launch of the Calvert Instructional Services for grades K-8 * Coordinated and managed instructional services for 20+ international and domestic Calvert partner schools * Delivered live, online education-based webinars to existing school clients and families * Assisted with the MSDE approval process to become a non-public school * Recruited, hired, trained, and supervised Calvert Instructional Coaches * Program managed the redesign and launch of the Calvert Instructional Services for grades K-8 * Coordinated and managed instructional services for 20+ international and domestic Calvert partner schools * Delivered live, online education-based webinars to existing school clients and families * Assisted with the MSDE approval process to become a non-public school
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Calvert Education
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United States
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E-Learning Providers
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1 - 100 Employee
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7th-8th Grade Online Instructor
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Oct 2015 - Aug 2017
* Created and implemented ELA and social studies synchronous online classes * Provided relevant instructional feedback on student assignments and assessments * Created and facilitated virtual clubs * Provided professional development and teacher intervention support to teachers of the Calvert partner schools * Created and implemented ELA and social studies synchronous online classes * Provided relevant instructional feedback on student assignments and assessments * Created and facilitated virtual clubs * Provided professional development and teacher intervention support to teachers of the Calvert partner schools
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Baltimore County Public Schools
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United States
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Primary and Secondary Education
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700 & Above Employee
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eLearning Teacher- secondary
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Aug 2014 - Aug 2015
I was the 7th and 8th grade eLearning teacher for Baltimore County Public Schools. I taught, via the computer, those students who were unable to attend the brick and mortar schools. I held regularly scheduled classes using Blackboard Collaborate, as well as provided daily lessons through the use of Engrade. I was the 7th and 8th grade eLearning teacher for Baltimore County Public Schools. I taught, via the computer, those students who were unable to attend the brick and mortar schools. I held regularly scheduled classes using Blackboard Collaborate, as well as provided daily lessons through the use of Engrade.
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Calvert Education Services, LLC
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United States
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Technology, Information and Internet
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6th Grade Online Instructor
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May 2011 - Aug 2014
• Planned, prepared, and implemented online instructional activities, both synchronous and asynchronous • Facilitated virtual clubs for students • Created and maintained courses in Moodlerooms • Motivated students to actively participate in all aspects of the educational process, including but not limited to threaded class discussions, technology-based projects, research, and enrichment activities• Mentored and collaborated with other instructors from Calvert partner schools and provide professional development support as requested Show less
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Language Arts Curriculum Writer
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Sep 2009 - Apr 2011
• Wrote, reviewed, and edited curriculum for grades K through 8 in the areas of language arts and social studies• Assisted with the alignment of the Calvert standards to the Common Core standards• Planned, wrote, and aligned the new Calvert Fourth Grade reading course to the Common Core standards
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Calvert Day School
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United States
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Primary and Secondary Education
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5th-6th Grade Language Arts Teacher
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Aug 2007 - Jun 2009
• Assumed all responsibilities of the classroom teacher for 5th grade language arts and social studies, and 6th Grade English • Created a positive learning environment that encouraged active participation of all students • Implemented and delivered quality instruction to students and executed the instructional program by demanding higher order thinking activities from students in a progressive manner • Collaborated with colleagues to develop and integrate cross-curricular learning activities • Incorporated the use of interactive and instructional technology for strengthening and supporting the curriculum • Established and maintained open lines of communication with parents through phone calls, meetings, weekly emails, and conferences Show less
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Calvert Education Services
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United States
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Technology, Information and Internet
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Education Counselor
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Jul 2002 - Jul 2007
• Managed a staff of 10 Advisory Teachers to ensure timely, quality feedback for parents and students • Supported partner schools by assisting teachers and parents in implementing curriculum, providing intervention, and facilitating a positive school experience • Collaborated with team members to resolve student issues and address curriculum issues • Provided academic support to students and parents in all subject areas of a Pre-K through 8th grade curriculum • Prepared and delivered online lessons via live instruction and pre-recorded videos • Piloted online tutoring program Show less
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5th Grade Language Arts Teacher
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Aug 2001 - Jun 2002
• Assumed all responsibilities of the classroom teacher for 5th grade language arts and social studies • Co-taught to meet the needs of the IEP students in my classroom • Created and taught lessons for the 5th grade gifted and talented students • Established and maintained open lines of communication with parents through phone calls, meetings, and conferences • Co-hosted family reading nights at the local library • Facilitated various standardized and performance-based assessments • Organized and lead various extra-curricular and in-school activities and program Show less
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Middle School Reading Teacher
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Aug 1997 - Jun 2000
• Assumed all responsibilities of the classroom teacher for 7th and 8th grade remedial reading classes • Advisor for school literary magazine • Co-hosted family reading nights at the school library • Assessed students using STAR, Informal Reading Inventories, and Gutkoska Antonym Test • Presented reading strategies at several staff development meetings • Assumed all responsibilities of the classroom teacher for 7th and 8th grade remedial reading classes • Advisor for school literary magazine • Co-hosted family reading nights at the school library • Assessed students using STAR, Informal Reading Inventories, and Gutkoska Antonym Test • Presented reading strategies at several staff development meetings
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Education
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1999 - 2001
Towson University
Master Degree, Reading Education -
1990 - 1994
Frostburg State University
Bachelor of Science, Elementary/Middle School Education
Community
