Amy Robertson

Workday Consultant Success Manager at Three Link Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Carrollton, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Italian Elementary proficiency
  • Spanish Elementary proficiency

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Bio

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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Workday Consultant Success Manager
      • Aug 2022 - Present

    • United States
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Customer Readiness Specialist II
      • Dec 2018 - Jun 2022

      Promoted to Customer Readiness Specialist II in August 2021. Main point of contact to guide new customers through the onboarding process to using OneSource Virtual Services. Manage resources, weekly updates, coordinate testing, training and presentations throughout the duration of each project. Ensure customer understands the scope of their Services they have elected. Led quarterly training Webinars over how to use OSV platforms. Responsible for handling up to 17 customers at a time, depending on the quarter. Show less

  • Bop! Designs
    • www.bop-designs.com
    • Owner
      • Jun 2011 - Jun 2021

      I sew custom blankets, pillow cases and burp cloths! My products are primarily for babies and children but I can also make them for adults as well! I sew custom blankets, pillow cases and burp cloths! My products are primarily for babies and children but I can also make them for adults as well!

    • United States
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Associate Resource Analyst
      • Feb 2017 - Aug 2017

      Responsible for creating and updating OSV proprietary files for each existing customer project as well as opportunities; Monthly updates to database of employee certifications

    • Administrative Assistant
      • Apr 2015 - Feb 2017

      Scheduling meetings, Ordering catering, Keeping break rooms stocked and organized, Delivering mail, Sending new client gifts, Ordering office supplies, Organizing business card orders, Handling expense reports for Executives. Recently coordinated annual Sales meeting for 50+ employees including hotel, catering, transportation and agenda, working within a given budget.

    • United States
    • Spectator Sports
    • 300 - 400 Employee
    • Contributor - FloGymnastics
      • Apr 2009 - Jan 2016

      Cover local youth and collegiate gymnastics competitions creating content for leading gymnastics website including event highlights and post-meet interviews. Coverage drove over 50,000 views to the website. Cover local youth and collegiate gymnastics competitions creating content for leading gymnastics website including event highlights and post-meet interviews. Coverage drove over 50,000 views to the website.

    • United States
    • Retail
    • 700 & Above Employee
    • Shift Supervisor
      • Sep 2006 - Sep 2015

      • Promoted from barista to shift supervisor in July 2011 • Responsible for ensuring a smooth shift on a daily basis including delegating shift responsibilities, ensuring all customer needs are met and managing cash register tills • Strong understanding of customer service and how to handle the needs of customers and employees • Promoted from barista to shift supervisor in July 2011 • Responsible for ensuring a smooth shift on a daily basis including delegating shift responsibilities, ensuring all customer needs are met and managing cash register tills • Strong understanding of customer service and how to handle the needs of customers and employees

    • United States
    • Financial Services
    • 700 & Above Employee
    • Teller
      • Aug 2012 - Jun 2013

      • Provided excellent customer service to clients while following strict federal regulations • Trusted to handle large amounts of money and sensitive customer information in a detail-oriented environment • Provided excellent customer service to clients while following strict federal regulations • Trusted to handle large amounts of money and sensitive customer information in a detail-oriented environment

Education

  • University of Oklahoma
    European Studies, Spanish, Politics, History
    2007 - 2010
  • The University of Sheffield
    2007 - 2007

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