Amy Rivera

Case Manager, CBDS Program at WORK Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Revere, Massachusetts, United States, US
Languages
  • Spanish -

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Case Manager, CBDS Program
      • Jan 2015 - Present

      -Development and maintenance of individualized service plans to address client need areas, using evaluations and assessments. -On-going monitoring, collection, and assessment of program data and completion of monthly and quarterly progress notes. -Preparation and implementation of program goals, individuals' service plans, treatment plans, etc. -Maintenance of client files for a caseload of individuals -Development and maintenance of individualized service plans to address client need areas, using evaluations and assessments. -On-going monitoring, collection, and assessment of program data and completion of monthly and quarterly progress notes. -Preparation and implementation of program goals, individuals' service plans, treatment plans, etc. -Maintenance of client files for a caseload of individuals

    • United States
    • Retail
    • 700 & Above Employee
    • Team Member
      • Apr 2010 - Dec 2014

      -Provide excellent customer service in person and by phone -Assist multiple people at the same time -Take catering orders -Provide excellent customer service in person and by phone -Assist multiple people at the same time -Take catering orders

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Information and Referral (Seasonal)
      • Jan 2012 - Mar 2012

      -Answer phones, referring clients to different human services agencies and charities -Assess caller's needs, interpreting emergency situations and arranging for the proper needs to be met -Answer phones, referring clients to different human services agencies and charities -Assess caller's needs, interpreting emergency situations and arranging for the proper needs to be met

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Student Office Assistant (Seasonal)
      • Jun 2008 - Aug 2008

      -Performed administrative duties including database management and patient file management -Created brochures in Microsoft Word according to supervisor instructions -Performed administrative duties including database management and patient file management -Created brochures in Microsoft Word according to supervisor instructions

Education

  • Framingham State University
    Bachelor of Arts (B.A.), Psychology
    2008 - 2012

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