Amy Rivera
Case Manager, CBDS Program at WORK Inc.- Claim this Profile
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Topline Score
Bio
Experience
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WORK Inc.
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United States
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Non-profit Organizations
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1 - 100 Employee
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Case Manager, CBDS Program
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Jan 2015 - Present
-Development and maintenance of individualized service plans to address client need areas, using evaluations and assessments. -On-going monitoring, collection, and assessment of program data and completion of monthly and quarterly progress notes. -Preparation and implementation of program goals, individuals' service plans, treatment plans, etc. -Maintenance of client files for a caseload of individuals -Development and maintenance of individualized service plans to address client need areas, using evaluations and assessments. -On-going monitoring, collection, and assessment of program data and completion of monthly and quarterly progress notes. -Preparation and implementation of program goals, individuals' service plans, treatment plans, etc. -Maintenance of client files for a caseload of individuals
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Whole Foods Market
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United States
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Retail
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700 & Above Employee
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Team Member
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Apr 2010 - Dec 2014
-Provide excellent customer service in person and by phone -Assist multiple people at the same time -Take catering orders -Provide excellent customer service in person and by phone -Assist multiple people at the same time -Take catering orders
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United Way of Tri-County
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Information and Referral (Seasonal)
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Jan 2012 - Mar 2012
-Answer phones, referring clients to different human services agencies and charities -Assess caller's needs, interpreting emergency situations and arranging for the proper needs to be met -Answer phones, referring clients to different human services agencies and charities -Assess caller's needs, interpreting emergency situations and arranging for the proper needs to be met
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Massachusetts General Hospital
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United States
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Hospitals and Health Care
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700 & Above Employee
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Student Office Assistant (Seasonal)
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Jun 2008 - Aug 2008
-Performed administrative duties including database management and patient file management -Created brochures in Microsoft Word according to supervisor instructions -Performed administrative duties including database management and patient file management -Created brochures in Microsoft Word according to supervisor instructions
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Education
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Framingham State University
Bachelor of Arts (B.A.), Psychology