Amy Ridge

Client Services Director at First Response Training and Consultancy Services Limited
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Skills

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Credentials

  • Franklin Covey Sales Performance Workshop
    American Management Association

Experience

  • First Response Training and Consultancy Services Limited
    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Client Services Director
      • Oct 2017 - Present

      - Effective Leadership of the First Response Training sales department- To efficiently lead the sales function of the company, including the management of the Business Development team, Account Management team and Relationship Management team and the planning and development of sales to deliver the business plan- To support the Chief Executive in delivering the business objectives through meeting contracted and non-contracted sales targets- Delivery of strategic and business planning milestones- Report on sales figures and performance to the Executive Board

    • Client Services Manager
      • Jun 2015 - Sep 2017

      - Report sales results for the Operating Board against monthly KPI's- Produce sales and performance reports daily, weekly and monthly- Effectively manage and expand a large pool of clients - Line manage Sales Executive roles within the Client Services team- Understand market competition and use knowledge to advise on future sales strategy - Develop and implement marketing strategy for existing and prospect clients- Update social media accounts to promote company activity and products - Prepare and send e-shots including writing all copy

    • Sales & Marketing Executive
      • Dec 2014 - Jun 2015

      - Design and issue e-marketing campaigns - Update and manage social media platforms- Maintain and update the company website including news content- Produce monthly Operating Board Report against Marketing KPI's- Produce company Marketing material including brochures and leaflets- Work closely to the Marketing plan- Generate sales from a portfolio of client accounts- Identify new potential sales oppurtunities

    • Outbound Call Operative
      • Apr 2014 - Dec 2014

      - Cold calls- Account development calls- Follow up mail campaigns- Achieve Sales KPI's and targets

    • Trainer Support Administrator
      • Mar 2013 - Apr 2014

      - Arrange logistics of pack distribution to trainers on a national basis- Compile packs to standard and bespoke checklists- Maintain company asset spreadsheet- Deal with adhoc daily requirements from trainers

  • Emery Threads
    • Owner/Operator
      • Dec 2012 - Dec 2013

      Emery threads is an independent unisex street clothing brand that I set up from my bedroom. We are incredibly passionate about individuality and encourage people to stand out from the crowd. With 'Emery Threads' you can do just that..... https://www.facebook.com/EmeryThreads Emery threads is an independent unisex street clothing brand that I set up from my bedroom. We are incredibly passionate about individuality and encourage people to stand out from the crowd. With 'Emery Threads' you can do just that..... https://www.facebook.com/EmeryThreads

  • Shaw Trust
    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • Referral Coordinator
      • Nov 2011 - Sep 2012

      Shaw Trust is a national charity which supports disabled and disadvantaged people to prepare for work, find jobs and live more independently. - Distribute new referrals through other branch's - Work to demanding KPI's - Establish a relationship with clients very quickly in order to ensure they are matched with appropriate Advisors Shaw Trust is a national charity which supports disabled and disadvantaged people to prepare for work, find jobs and live more independently. - Distribute new referrals through other branch's - Work to demanding KPI's - Establish a relationship with clients very quickly in order to ensure they are matched with appropriate Advisors

  • EHS Technologies Ltd
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • IT Technical Support Officer
      • Jan 2011 - Jul 2011

      - Install newly created software onto computers in GP practices in and around Birmingham - Build search functionality and run management reports to collect data - Train Doctors/GP's to use installed software - Create handbooks that explain step-by-step how the software works - Install newly created software onto computers in GP practices in and around Birmingham - Build search functionality and run management reports to collect data - Train Doctors/GP's to use installed software - Create handbooks that explain step-by-step how the software works

  • CCTVX Security
    • Technical Sales Advisor
      • Jun 2010 - Dec 2010

      - Build ANPR systems and computers - Build ANPR systems and computers

Education

  • Pershore Sixth Form
    A-Level
    2008 - 2010
  • Pershore High School
    GCSE's
    2004 - 2008

Community

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