Amy Richards

Senior Executive Assistant to the President & Visiting Scientist Program Administrator at MDI Biological Laboratory
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Contact Information
us****@****om
(386) 825-5501
Location
Bar Harbor, Maine, United States, US

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5.0

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David Fuller

Amy is a talented organizer who provides high-level support encompassing a wide range of administrative functions. I was Amy’s manager at the European Space Agency where she was tasked to come in to our department and create order and processes. As the assistant to the Deputy Chief she organized anything that would make his department run more smoothly. Some tasks were clearly needed, such as setting up spreadsheets to reconcile 13 contributing currencies or to track software and hardware. Her

Janet Martino, M.D.

Amy is a first rate administrator and a natural organizer. She has excellent computer skills and a professional demeanor that allows her to work effectively with a wide range of people. As an administrator on contract at the FDIC, she compiled and presented daily IT reports for managers and executives. She shepherded new hires through a rigorous security clearance process and coordinated their new hire set up and trainings when they reported for work. She is able to work independently and make decisions to solve problems and prioritize in the midst of shifting requirements. Her maturity and poise make her an excellent representative for management with both staff and clients.

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Credentials

  • ITIL Foundations v3
    -
    Apr, 2012
    - Oct, 2024

Experience

    • Senior Executive Assistant to the President & Visiting Scientist Program Administrator
      • Oct 2018 - Present

      Executive Assistant to Dr. Hermann Haller Executive Assistant to Dr. Hermann Haller

    • United States
    • Libraries
    • 1 - 100 Employee
    • Summer Librarian
      • Jun 2018 - Sep 2018
    • United States
    • Information Services
    • 1 - 100 Employee
    • Data Acquisition Team Lead
      • Feb 2015 - May 2018

      • Primary contact for DA related matters in the absence of the Executive Vice President of Data Acquisitions.• General availability to DA team and other departments to assist with questions.• Assist with maintaining established department policies and procedures to ensure that maximum operational efficiency is achieved. • Continue to perform account management in the company CRM system.• Evaluate and schedule data files for processing.

    • Data Acquisition Specialist
      • Jun 2014 - Feb 2015

      SmartProcure enables government agencies to save time and money through unparalleled access and sharing of data, revolutionizing the government procurement process.SmartProcure's mission is to help procurement professionals (government and busineses) make better decisions, cultivate collaboration, and build a greater sense of community.

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Executive Assistant to CEO
      • Jan 2014 - Jun 2014

      • Work directly with the CEO managing calendars for meetings, events and travel. • Review and respond to correspondence. • Act as gate-keeper for inquiries and manage committee schedules. • Keep notes for committee meetings and distribute minutes for approval and archive. • Act as office manager regarding purchasing and on-boarding of new hires. • Act as central point of contact for the office as a whole and work with individual departments to provide administrative support. • Work directly with the CEO managing calendars for meetings, events and travel. • Review and respond to correspondence. • Act as gate-keeper for inquiries and manage committee schedules. • Keep notes for committee meetings and distribute minutes for approval and archive. • Act as office manager regarding purchasing and on-boarding of new hires. • Act as central point of contact for the office as a whole and work with individual departments to provide administrative support.

    • Pakistan
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Technical Writer
      • Jan 2013 - Oct 2013

      My primary function is as a Growth Team technical Writer for government contract proposals. • Research, edit, and proofread technical data for use in documents or sections of documents such as manuals, procedures, and specifications • Lend editorial assistance in proposal development • Work with developers, technical content authors and customers to generate documentation • Participate in establishing style guidelines and standards for text and illustrations • Assist in the development of various communication methods, case scenario development, modeling and simulation reports and briefing materials Show less

    • Network Operations Duty Officer / FDIC
      • Feb 2012 - Jan 2013

      Primary point of contact for all escalated technical issues within the IT Infrastructure contract in DIT at FDIC. • Worked closely with the Incident Manager to resolve mission critical incidents• Ensure appropriate escalation procedures are followed as required• Assessed impact and progress during timely critical incidents to ensure escalation was timely and appropriate• Provided accurate and timely communications on impact to the appropriate distribution lists and senior management• Drove governance around incident management, for example, ensured an incident ticket was opened, escalated, updated and closed accordingly• Communicated and published post mortem details and incident management metric results• Contributed to evolving and maturing the incident management process to improve integration with other process (problem and change management) and tools• Facilitated regular meetings with business and IT incident management stakeholders to prioritize, review and resolve important problems• Leveraged incident management best practices and process frameworks, such as the ITIL, to drive continual process improvement• Monitored/managed EWCC staff during shift Show less

    • Program Administrator & Technical Editor / FDIC
      • Aug 2008 - Feb 2012

      As technical editor I contributed to the technical knowledgebase by designing, researching, writing, editing and publishing a variety of technical materials. These included developing and maintaining a library of technical documentation, SOPs, specifications, operations guides, and best practice guides related to web-based technology solutions through SharePoint document libraries, Visio process flowcharts and MS Word documents. • Developed and managed the SOP library for the Infrastructure Program • Developed templates for technical teams and processes for standardized documentation including style, format, document numbering, document history and archiving • Collaborated with Subject Matter Experts and technical teams• Edited program deliverables such as MPR (Monthly Progress Report), Transition Plans and Work Instructions• Developed training materials for all levels of employees on the procedures and policies for the preparation and processing of controlled correspondence and/or other documents/publications• Compiled and presented material gathered from several teams in a coherent and consistent layout for program management and executives• Compiled presentation material for All Hands meetings Show less

    • United States
    • Hospitals and Health Care
    • Clinical Research Coordinator
      • Aug 2007 - Jul 2008

      Coordinate, document and manage mental health clinical research trials. • As a Clinical Research Coordinator in the field of mental health I was responsible for research trial completion. • Responsible for full documentation meeting strict regulatory guidelines and Good Clinical Practices • Developed and explained Informed Consent documents to trial participants • Represented the organization at trial start up meetings • Created and maintained documentation in healthcare settings adhering to all regulatory requirements and guidelines Show less

    • United States
    • Civic and Social Organizations
    • Clinical Research Coordinator - Research Projects
      • May 2004 - Jun 2006

      I left the NYU Mental Health and Addictive Disorder Research Clinic due to a move. I continued to do off-site research project work for the clinic. I was responsible for full documentation meeting all trial specifications and regulatory guidelines and deadlines. I completed projects that could be managed and run off-site.

    • Clinical Research Coordinator - Mental Health and Addictive Disorders Research Clinic
      • Apr 2002 - May 2004

      Manage, run and document all aspects of mental health clinical research trials.• I was responsible for clinical trial recruitment, screening, interviewing and ongoing assessments of participants• My documentation and implementation of research studies was in full compliance with standard procedures, strict regulatory guidelines and Good Clinical Practices• I provided editorial support to the primary investigator for professional journal submissions using the APA (American Psychological Association) style manual• Running full clinical trials included: tracking and reporting for quality control and project status, entering and maintaining participant study charts, case report forms, and hospital records relative to study participation from participant screening through final follow-up• I compiled, reviewed, explained and documented informed consent according to all regulatory requirements• After one year I was promoted to Senior Clinical Research Coordinator and became the team lead for a group of 4-6 Clinical Research Coordinators reporting to a Primary Investigator • I developed training materials for new Clinical Research Coordinators and literature for community outreach• I was responsible for organizing the first NYU School of Medicine Adult ADHD Screening Day. Held in May 2004 this event drew 450 members of the public for free screening, educational lectures, referral information and treatment information. Our team won a Team Spotlight Award by the NYU School of Medicine for this event. Show less

    • France
    • Space Research and Technology
    • 700 & Above Employee
    • Assistant to Microgravity Division Deputy Chief
      • Sep 1991 - Mar 1993

      Administrative Assistant to the Microgravity Division Deputy Chief. Managed administrative tasks for the department and worked directly with the Deputy Chief. Developed and managed spreadsheets for tracking budgets, software and hardware. Handled scheduling and provided editorial support for scientists for whom English was a second language. Assisted members of the department with daily administrative and computer tasks. Administrative Assistant to the Microgravity Division Deputy Chief. Managed administrative tasks for the department and worked directly with the Deputy Chief. Developed and managed spreadsheets for tracking budgets, software and hardware. Handled scheduling and provided editorial support for scientists for whom English was a second language. Assisted members of the department with daily administrative and computer tasks.

Education

  • New York University
    MSW, Social Work
    2000 - 2002
  • British Open University
    BA, Literature
    1992 - 1994
  • Iona College
    BA, Communications
    1979 - 1983

Community

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