Experience

The VIVA Project

• Non-profit Organization Management
• 1 - 100 Employee

• Teacher Ambassador; Author; Presenter

  • Mar 2013 - Present

  Discussed and wrote recommendations for school safety policy. Publication, Sensible Solutions for Safer Schools, was presented to NEA President Dennis Van Roekel and his senior staff, and to U.S. Secretary of Education Arne Duncan and his senior staff on April 24, 2013 in Washington D.C. Since paper presentation, I have continued in a "teacher ambassador" capacity, liaising with teachers in new writing collaboratives and working with the VIVA personnel to plan and facilitate teacher voice… Show more Discussed and wrote recommendations for school safety policy. Publication, Sensible Solutions for Safer Schools, was presented to NEA President Dennis Van Roekel and his senior staff, and to U.S. Secretary of Education Arne Duncan and his senior staff on April 24, 2013 in Washington D.C. Since paper presentation, I have continued in a "teacher ambassador" capacity, liaising with teachers in new writing collaboratives and working with the VIVA personnel to plan and facilitate teacher voice forums, publications and presentations. Show less Discussed and wrote recommendations for school safety policy. Publication, Sensible Solutions for Safer Schools, was presented to NEA President Dennis Van Roekel and his senior staff, and to U.S. Secretary of Education Arne Duncan and his senior staff on April 24, 2013 in Washington D.C. Since paper presentation, I have continued in a "teacher ambassador" capacity, liaising with teachers in new writing collaboratives and working with the VIVA personnel to plan and facilitate teacher voice… Show more Discussed and wrote recommendations for school safety policy. Publication, Sensible Solutions for Safer Schools, was presented to NEA President Dennis Van Roekel and his senior staff, and to U.S. Secretary of Education Arne Duncan and his senior staff on April 24, 2013 in Washington D.C. Since paper presentation, I have continued in a "teacher ambassador" capacity, liaising with teachers in new writing collaboratives and working with the VIVA personnel to plan and facilitate teacher voice forums, publications and presentations. Show less



3Play Media

• United States
• Software Development
• 200 - 300 Employee

• High Quality Editor

  • Jul 2011 - Present

  Write and edit transcripts for university, enterprise and media company clients, such as Procter & Gamble, Netflix, T-Mobile, MIT, Autodesk, the IRS, Knewton, the EPA, and the University of Wisconsin. Familiar with STOE internet-based voice recognition software as well as English grammar and language standards and conventions. Write and edit transcripts for university, enterprise and media company clients, such as Procter & Gamble, Netflix, T-Mobile, MIT, Autodesk, the IRS, Knewton, the EPA, and the University of Wisconsin. Familiar with STOE internet-based voice recognition software as well as English grammar and language standards and conventions.



Frontline Education

• E-Learning Providers
• 200 - 300 Employee

• Solutions Analyst

  • Feb 2014 - Jul 2021

  Responsible for design and development of student solution software, management of product development priorities, assistance in support and enhancement work requirements gathering, grooming, testing, implementation of new districts, configuration of software, internal and external training, account management, client support, upselling to existing clients, and sales assisting in external selling to prospective clients. Facilitate procedure in support team; Troubleshoot issues that… Show more Responsible for design and development of student solution software, management of product development priorities, assistance in support and enhancement work requirements gathering, grooming, testing, implementation of new districts, configuration of software, internal and external training, account management, client support, upselling to existing clients, and sales assisting in external selling to prospective clients. Facilitate procedure in support team; Troubleshoot issues that cannot be solved with Tier 1 or 2 support; Liaise w/ Data & Development Teams as necessary; Receive feedback on support & communicate w/ team members/management personnel as appropriate; Train support team to improve quality & efficiency of support Communicate w/ CO Dept of Edu (CDE) regarding ways in which configurations require changes in order to be compliant w/ federal & state legislature/procedure; Organize & prioritize changes based upon CDE needs, district needs & product; Critically examine & evaluate state & federal legislation Make plans, actions, forms (xml) & documents (mergefield); Make changes as necessary; Create & disseminate training material around product functionality; Apply configurations during implementations & add-on business; Support sales team by demoing & discussing product with prospective clients; Attend conferences to support sales team Gather requirements around specific programs & processes (Gifted Education, English Language Acquisition, Response to Intervention/MTSS, School Readiness, READ, Section 504) to inform a state configuration; Meet w/ CDE staff & subject matter experts in EPM areas to design & change programs to increase & improve usability in classroom, school, district & state Create & change plans/actions based upon district-specific processes & protocols; Write Statements of Work for custom work; Work w/ Project Managers to meet work deadlines & client needs; Communicate w/ Finance Department to invoice for work Show less Responsible for design and development of student solution software, management of product development priorities, assistance in support and enhancement work requirements gathering, grooming, testing, implementation of new districts, configuration of software, internal and external training, account management, client support, upselling to existing clients, and sales assisting in external selling to prospective clients. Facilitate procedure in support team; Troubleshoot issues that… Show more Responsible for design and development of student solution software, management of product development priorities, assistance in support and enhancement work requirements gathering, grooming, testing, implementation of new districts, configuration of software, internal and external training, account management, client support, upselling to existing clients, and sales assisting in external selling to prospective clients. Facilitate procedure in support team; Troubleshoot issues that cannot be solved with Tier 1 or 2 support; Liaise w/ Data & Development Teams as necessary; Receive feedback on support & communicate w/ team members/management personnel as appropriate; Train support team to improve quality & efficiency of support Communicate w/ CO Dept of Edu (CDE) regarding ways in which configurations require changes in order to be compliant w/ federal & state legislature/procedure; Organize & prioritize changes based upon CDE needs, district needs & product; Critically examine & evaluate state & federal legislation Make plans, actions, forms (xml) & documents (mergefield); Make changes as necessary; Create & disseminate training material around product functionality; Apply configurations during implementations & add-on business; Support sales team by demoing & discussing product with prospective clients; Attend conferences to support sales team Gather requirements around specific programs & processes (Gifted Education, English Language Acquisition, Response to Intervention/MTSS, School Readiness, READ, Section 504) to inform a state configuration; Meet w/ CDE staff & subject matter experts in EPM areas to design & change programs to increase & improve usability in classroom, school, district & state Create & change plans/actions based upon district-specific processes & protocols; Write Statements of Work for custom work; Work w/ Project Managers to meet work deadlines & client needs; Communicate w/ Finance Department to invoice for work Show less



Excent Corporation

• United States
• Technology, Information and Media
• 1 - 100 Employee

• Colorado Team Lead/Product Specialist

  • Feb 2014 - Sep 2016

  Customer Care: Facilitate procedure in support team; Troubleshoot issues that cannot be solved with Tier 1 or 2 support; Liaise w/ Data & Development Teams as necessary; Receive feedback on support & communicate w/ team members/management personnel as appropriate; Train support team to improve quality & efficiency of support; Utilize SalesForce to track cases, run reports & communicate w/ AU primary contacts CO IEP and State Data System (Sped and GT) Contracts: Communicate w/ CDE… Show more Customer Care: Facilitate procedure in support team; Troubleshoot issues that cannot be solved with Tier 1 or 2 support; Liaise w/ Data & Development Teams as necessary; Receive feedback on support & communicate w/ team members/management personnel as appropriate; Train support team to improve quality & efficiency of support; Utilize SalesForce to track cases, run reports & communicate w/ AU primary contacts CO IEP and State Data System (Sped and GT) Contracts: Communicate w/ CDE regarding ways in which configurations require changes in order to be compliant w/ federal & state legislature/procedure; Organize & prioritize changes based upon CDE needs, district needs & product; Critically examine & evaluate state & federal legislation; Make plans, actions, forms (xml) & documents (mergefield); Make changes as necessary; Create & disseminate training material around product functionality; Apply configurations during implementations & add-on business; Support sales team by demoing & discussing product with prospective clients; Attend conferences to support sales team; Travel on site as necessary CO State EPM: Gather requirements around specific programs & processes (Gifted Education, English Language Acquisition, Response to Intervention/MTSS, School Readiness, READ, Section 504) to inform a state configuration; Meet w/ CDE staff & subject matter experts in EPM areas to design & change programs to increase & improve usability in classroom, school, district & state; Create training documentation & train staff as necessary on plan use & configuration; Support sales team by demoing & discussing product w/ prospective clients Custom Work: Create & change plans/actions based upon district-specific processes & protocols; Create training documentation & train staff as necessary on plan/action use & configuration; Work w/ Project Managers to meet work deadlines & client needs; Write Statements of Work for custom work; Communicate w/ Finance Department to invoice for work Show less Customer Care: Facilitate procedure in support team; Troubleshoot issues that cannot be solved with Tier 1 or 2 support; Liaise w/ Data & Development Teams as necessary; Receive feedback on support & communicate w/ team members/management personnel as appropriate; Train support team to improve quality & efficiency of support; Utilize SalesForce to track cases, run reports & communicate w/ AU primary contacts CO IEP and State Data System (Sped and GT) Contracts: Communicate w/ CDE… Show more Customer Care: Facilitate procedure in support team; Troubleshoot issues that cannot be solved with Tier 1 or 2 support; Liaise w/ Data & Development Teams as necessary; Receive feedback on support & communicate w/ team members/management personnel as appropriate; Train support team to improve quality & efficiency of support; Utilize SalesForce to track cases, run reports & communicate w/ AU primary contacts CO IEP and State Data System (Sped and GT) Contracts: Communicate w/ CDE regarding ways in which configurations require changes in order to be compliant w/ federal & state legislature/procedure; Organize & prioritize changes based upon CDE needs, district needs & product; Critically examine & evaluate state & federal legislation; Make plans, actions, forms (xml) & documents (mergefield); Make changes as necessary; Create & disseminate training material around product functionality; Apply configurations during implementations & add-on business; Support sales team by demoing & discussing product with prospective clients; Attend conferences to support sales team; Travel on site as necessary CO State EPM: Gather requirements around specific programs & processes (Gifted Education, English Language Acquisition, Response to Intervention/MTSS, School Readiness, READ, Section 504) to inform a state configuration; Meet w/ CDE staff & subject matter experts in EPM areas to design & change programs to increase & improve usability in classroom, school, district & state; Create training documentation & train staff as necessary on plan use & configuration; Support sales team by demoing & discussing product w/ prospective clients Custom Work: Create & change plans/actions based upon district-specific processes & protocols; Create training documentation & train staff as necessary on plan/action use & configuration; Work w/ Project Managers to meet work deadlines & client needs; Write Statements of Work for custom work; Communicate w/ Finance Department to invoice for work Show less



Mathletes and Bookworms, LLC

• Tutor

  • Jan 2013 - Feb 2015

  Provide private tutoring for students K-5 in reading, writing and math to help boost academic performance by promoting and nurturing a passion for learning. Plan and implement project-based and content-based learning. Provide private tutoring for students K-5 in reading, writing and math to help boost academic performance by promoting and nurturing a passion for learning. Plan and implement project-based and content-based learning.



Teach Plus

• Bahrain
• Education Management

• Fellow

  • Aug 2013 - Jun 2014

  Participate in collaborative web-based training in policy, advocacy and innovative union leadership and educational process and content. Participants write policy recommendations and convene in Washington, DC three times per school year to advise NEA on actionable ideas for engaging and retaining new teachers in the education profession. Participate in collaborative web-based training in policy, advocacy and innovative union leadership and educational process and content. Participants write policy recommendations and convene in Washington, DC three times per school year to advise NEA on actionable ideas for engaging and retaining new teachers in the education profession.



Aurora Public Schools

• United States
• Higher Education
• 700 & Above Employee

• Teacher

  • Jul 2010 - Jun 2014

  Plan and implement curricula in math, literacy, social studies, science and English language development. Familiar with Investigations and Kathy Richardson mathematics curricula, Mondo reading curriculum, reciprocal teaching, Lucy Calkins' writing workshop, and Write from the Beginning thinking maps-based writing curriculum. Engage in Community of Practice to analyze assessment and school performance data and use data to plan and implement effective first instruction. Plan school-wide behavior… Show more Plan and implement curricula in math, literacy, social studies, science and English language development. Familiar with Investigations and Kathy Richardson mathematics curricula, Mondo reading curriculum, reciprocal teaching, Lucy Calkins' writing workshop, and Write from the Beginning thinking maps-based writing curriculum. Engage in Community of Practice to analyze assessment and school performance data and use data to plan and implement effective first instruction. Plan school-wide behavior management and community building as member of PBiS (Positive Behavioral Instructional Team). Serve as Book Trust Manager in partnership with Book Trust to place orders and manage budget for 450 students in 19 classrooms, grades K-3. Show less Plan and implement curricula in math, literacy, social studies, science and English language development. Familiar with Investigations and Kathy Richardson mathematics curricula, Mondo reading curriculum, reciprocal teaching, Lucy Calkins' writing workshop, and Write from the Beginning thinking maps-based writing curriculum. Engage in Community of Practice to analyze assessment and school performance data and use data to plan and implement effective first instruction. Plan school-wide behavior… Show more Plan and implement curricula in math, literacy, social studies, science and English language development. Familiar with Investigations and Kathy Richardson mathematics curricula, Mondo reading curriculum, reciprocal teaching, Lucy Calkins' writing workshop, and Write from the Beginning thinking maps-based writing curriculum. Engage in Community of Practice to analyze assessment and school performance data and use data to plan and implement effective first instruction. Plan school-wide behavior management and community building as member of PBiS (Positive Behavioral Instructional Team). Serve as Book Trust Manager in partnership with Book Trust to place orders and manage budget for 450 students in 19 classrooms, grades K-3. Show less



Steps To Success

• Professional Training and Coaching
• 1 - 100 Employee

• Tutor

  • Nov 2013 - Feb 2014

  Provide tutoring for struggling first and second grade students in reading and math to help boost academic performance through federally funded Supplemental Education Services (SES) Program. Plan and implement software-based and content-based learning. Provide tutoring for struggling first and second grade students in reading and math to help boost academic performance through federally funded Supplemental Education Services (SES) Program. Plan and implement software-based and content-based learning.



The Children's Hospital of Philadelphia Research Institute

• Center for Autism Research (CAR) Research Assistant

  • Oct 2006 - Nov 2009

  Participated in the assembly and refinement of an autism database for clinical and grant-writing purposes through the consolidation of hospital charts for children with Pervasive Developmental Disorder (PDD) and other autism-related behavioral of psychological conditions, design and construction of Internet System for Assessing Autistic Children (ISAAC). Participated in employee training and coordination. Participated in the assembly and refinement of an autism database for clinical and grant-writing purposes through the consolidation of hospital charts for children with Pervasive Developmental Disorder (PDD) and other autism-related behavioral of psychological conditions, design and construction of Internet System for Assessing Autistic Children (ISAAC). Participated in employee training and coordination.



Parent-Infant Center

• Non-profit Organizations
• 1 - 100 Employee

• Teacher/Counselor

  • May 2006 - Jul 2009

  Preschool Teacher: Planned and implemented lessons for children ages 3- to 5-years After-school and Summer Counselor: Organized and supervised educational and creative activities. Preschool Teacher: Planned and implemented lessons for children ages 3- to 5-years After-school and Summer Counselor: Organized and supervised educational and creative activities.



Uniklinik RWTH Aachen

• Germany
• Hospitals and Health Care
• 700 & Above Employee

• Research Assistant

  • May 2007 - Jul 2008

  2008: 10-week research scholarship through Undergraduate Research Opportunities Program (UROP) to work in the Psychology and Psychiatry Department, Uniklinik (“University Hospital”), University of Aachen. Project involved design of experiments, desktop programming and implementation, olfactometer operation, interaction with schizophrenia patients, and data analysis. In the course of the 10 weeks spent working at the Uniklinik, I engaged in intensive German language training (5-6 hrs/wk). I was… Show more 2008: 10-week research scholarship through Undergraduate Research Opportunities Program (UROP) to work in the Psychology and Psychiatry Department, Uniklinik (“University Hospital”), University of Aachen. Project involved design of experiments, desktop programming and implementation, olfactometer operation, interaction with schizophrenia patients, and data analysis. In the course of the 10 weeks spent working at the Uniklinik, I engaged in intensive German language training (5-6 hrs/wk). I was invited back in October of the same year to present our findings at the RWTH Aachen/UPenn Winter School Conference, Aachen Germany. 2007: 6-week research scholarship through Deutscher Akademischer Austausch Dienst (DAAD) Research Internships in Science and Engineering (RISE) Program to work in Psychology and Psychiatry Department, Uniklinik. Project involved design of experiments, desktop programming and implementation, olfactometer operation, interaction with subjects, and data analysis. I presented our findings at the RWTH Aachen/UPenn Winter School Conference, October 2007, Philadelphia PA. Show less 2008: 10-week research scholarship through Undergraduate Research Opportunities Program (UROP) to work in the Psychology and Psychiatry Department, Uniklinik (“University Hospital”), University of Aachen. Project involved design of experiments, desktop programming and implementation, olfactometer operation, interaction with schizophrenia patients, and data analysis. In the course of the 10 weeks spent working at the Uniklinik, I engaged in intensive German language training (5-6 hrs/wk). I was… Show more 2008: 10-week research scholarship through Undergraduate Research Opportunities Program (UROP) to work in the Psychology and Psychiatry Department, Uniklinik (“University Hospital”), University of Aachen. Project involved design of experiments, desktop programming and implementation, olfactometer operation, interaction with schizophrenia patients, and data analysis. In the course of the 10 weeks spent working at the Uniklinik, I engaged in intensive German language training (5-6 hrs/wk). I was invited back in October of the same year to present our findings at the RWTH Aachen/UPenn Winter School Conference, Aachen Germany. 2007: 6-week research scholarship through Deutscher Akademischer Austausch Dienst (DAAD) Research Internships in Science and Engineering (RISE) Program to work in Psychology and Psychiatry Department, Uniklinik. Project involved design of experiments, desktop programming and implementation, olfactometer operation, interaction with subjects, and data analysis. I presented our findings at the RWTH Aachen/UPenn Winter School Conference, October 2007, Philadelphia PA. Show less