Experience

EMPOWER COLLEGE PREP

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Teacher

  • Jul 2014 - Present

  • Create and plan themed unit plans and daily lessons • Execute daily classroom objectives • Maintain positive and caring classroom culture • Track and maintain student data for educational planning and reports • Facilitated high student achievement and growth • Organize grade wide field trips • Collaborate with facility and staff on ways to improve school culture • Create and plan themed unit plans and daily lessons • Execute daily classroom objectives • Maintain positive and caring classroom culture • Track and maintain student data for educational planning and reports • Facilitated high student achievement and growth • Organize grade wide field trips • Collaborate with facility and staff on ways to improve school culture



Teach For America

• United States
• Education Administration Programs
• 700 & Above Employee

• Corps Member/Teacher

  • Jun 2014 - Jun 2016



Child and Family Resources

• Phoenix, Arizona

• Case Manager

  • Aug 2013 - Jun 2014

  • Recruit clients, develop relationships with schools and agencies in service area • Complete service coordination and case plans with teen parents • Provide teen parents with appropriate information/resources, assessments/trainings • Provide case management services • Maintain program compliance and contractual requirements • Accurately complete program paperwork and reports • Collaborate with other service agencies in the community • Recruit clients, develop relationships with schools and agencies in service area • Complete service coordination and case plans with teen parents • Provide teen parents with appropriate information/resources, assessments/trainings • Provide case management services • Maintain program compliance and contractual requirements • Accurately complete program paperwork and reports • Collaborate with other service agencies in the community



Communities In Schools of Mid-America

• United States
• Individual and Family Services
• 1 - 100 Employee

• Case Manager/AmeriCorps Member

  • Jul 2012 - Aug 2013

  • Coordinate school wide programs • Recruit and maintain community volunteers • Manage student case load • Handle crisis situations with students and families • Collaborate with school staff to provide services for individual students • Assist Site Coordinator and Case Manager with reports and data entry • Coordinate school wide programs • Recruit and maintain community volunteers • Manage student case load • Handle crisis situations with students and families • Collaborate with school staff to provide services for individual students • Assist Site Coordinator and Case Manager with reports and data entry



Easy Ice

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Customer Service Support Manager

  • Jan 2008 - Sep 2012

  • Supervise Call Center operations and staff of 12 • Develop and manage internal performance standards and operational processes • Develop and manage metrics and reporting • Develop and execute hiring plans • Provide phone and online support for sales team and customers • Develop and manage a facilities plan for Easy Ice growth • Provide sale closing assistance for National Accounts and non standard sales • Coordinate and track Easy Ice inventory • Supervise Call Center operations and staff of 12 • Develop and manage internal performance standards and operational processes • Develop and manage metrics and reporting • Develop and execute hiring plans • Provide phone and online support for sales team and customers • Develop and manage a facilities plan for Easy Ice growth • Provide sale closing assistance for National Accounts and non standard sales • Coordinate and track Easy Ice inventory