Experience

The Wenger Group

• United States
• Food Production
• 1 - 100 Employee

• Corporate Administrator

  • Apr 2006 - Present



Prudential Financial

• United States
• Financial Services
• 700 & Above Employee

• Financial Services Associate

  • Sep 2003 - Apr 2006

  Life insurance sales and investments including annuities, mutual funds, retirement plans, and managed money investments. Assisted clients in determining financial needs based on their goals. Educated and prepared clients for educational, retirement, tax strategies, and life needs. Prepared financial plans encompassing all areas of client's goals. Life insurance sales and investments including annuities, mutual funds, retirement plans, and managed money investments. Assisted clients in determining financial needs based on their goals. Educated and prepared clients for educational, retirement, tax strategies, and life needs. Prepared financial plans encompassing all areas of client's goals.



Fisher Foods, Inc

• Lancaster, PA

• General Manager

  • May 1999 - Sep 2003

  Responsible for the operation of local food court, franchises, catering division, food venues within hotels, as well as training and development of management and employees. Developed an employee manual; food borne illness manual; and developed and implemented an inspection system for all locations. Responsible for interviewing, hiring, staffing, evaluating, training employees and management on safety and sanitation, computer systems, customer service, and policies and procedures. Responsible for the operation of local food court, franchises, catering division, food venues within hotels, as well as training and development of management and employees. Developed an employee manual; food borne illness manual; and developed and implemented an inspection system for all locations. Responsible for interviewing, hiring, staffing, evaluating, training employees and management on safety and sanitation, computer systems, customer service, and policies and procedures.



Hershey Entertainment & Resorts Company

• United States
• Hospitality
• 700 & Above Employee

• • Aug 1993 - Apr 1999

  Responsible for the catering operations and the warehouse; logistically scheduling outside vendors as well as stocking the internal food establishments. Responsible for a staff of 16 managers and 110 employees including interviewing, hiring, training, and evaluating staff. Responsible for the logistical aspects for routing and delivery of stock from over thirteen vendors to the Foods Warehouse and delivery to over forty-five food buildings throughout the Park. Developed a manger's table of organization; job descriptions; multiple incentive programs for seasonal staff; employee manuals; management manuals; training manuals; and training seminars for managers and employees. Ultimate customer service experience - resolving any issues guests may have had in a sweet way. Offered guests the best possible service to assure their satisfaction. Called clients to set up business. Maintained control of inventory based on over $3.5 million in supplies/stock. Show less

• • May 1986 - Aug 1993

  Area Supervisor-responsible for training and developing employees at foodlocations throughout the Park. Responsible for scheduling employees and rectifying money drawers and inventory.Safety and Sanitation Supervisor - responsible for inspecting all food locations within HersheyPark based stricter than state standards. Performed operational inspections as well. Held training sessions for management and employees for safety and sanitation.Quality Control Supervisor - interviewed guests regarding their experiences throughout the day as well a small their eating experiences. Reviewed surveys collected throughout the Park. Conducted quality inspections of food venues while in operation. Show less