Experience

Institute for Community Alliances

• United States
• Information Services
• 1 - 100 Employee

• HMIS Manager, System Administration

  • Oct 2017 - Present

  Coach, mentor, and supervise the System Administration team members and other direct reports - Provide onboarding and administrative oversight for direct reports, including performance reviews and salary changes - Foster team cohesion within System Administration team and across teams; ensure opportunities for learning engagement and job growth Responsible for the success of system administration through oversight of the team, including: - Monitoring and strategic oversight of user training - Strategic oversight of our collection of external training materials and resources - Oversee other system administration tasks to ensure that they are performed accurately, efficiently, and in compliance with HMIS Data Standards Manage project portfolio, including assigning resources, setting priority, and scheduling work of respective teams, in partnership with ICA management team - Champion cross-team projects and ongoing work, fostering healthy team dynamics and ensuring quality deliverables Act as a liaison between ICA, partner agencies, state and local funders, Continuums of Care, and software vendor to facilitate effective collaboration and resolve issues affecting the HMIS Serve as a member of the ICA Management Team - In partnership with the ICA management team, responsible for harmonizing vision and reality of the work - Manage and resolve internal and external conflicts, challenges, and concerns to ensure success within region, escalating issues to the HMIS Director, as needed - Provide input on and ensure compliance with organizational policies and practices, including cross-team collaboration - Foster a culture that values difference and the experience, knowledge, and perspective of each team member Lead, oversee, or facilitate local/regional, board, and/or ICA network-wide projects and meetings Maintain knowledge of homeless assistance programs and related initiatives Show less



Hennepin County

• United States
• Government Administration
• 700 & Above Employee

• Senior Planning Analyst, Coordinated Entry

  • Feb 2016 - Oct 2017

  Created and successfully implemented interim Coordinated Entry System to manage inflow of over 1,500 assessments and outflow of over 800 referrals to housing providers to date, ensuring compliance with state and federal (HUD Continuum of Care) funding mandates Facilitated trainings for 120+ assessors and CES orientations for hundreds of additional stakeholders Represented OEH in various committees, including CES Statewide Workgroup, Specific Populations Workgroup, and as interim Chair of the HMIS Operations Workgroup Cultivated positive relationships with expansive network of community providers, ensuring buy-in and ongoing participation in a massive systems change effort Collaborated with other principal and senior planners within the county – across IPA, HHI, IT, Contracts – to monitor housing programs and provide useful feedback loops for system improvement Created dynamic, compelling reports and presentations to ensure ongoing stakeholder understanding of CES development and to gather qualitative data for performance evaluation Show less



Hearth Connection

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Metro Regional Manager/Evaluation Specialist

  • Oct 2012 - Feb 2016

  - Manage relationships and foster collaboration across 10 partner agencies and 17 programs to ensure high quality service delivery and increasing housing stability, recovery, and prosperity for individuals experiencing long term homelessness - Provide monitoring, technical assistance, and analysis tools to provider partners around service approach, data collection, budgeting, and relevant funder mandates - Foster ongoing relationships with government partners, local organizations, and community stakeholders working to end homelessness via local housing coalitions, Continuums of Care, and special work groups - Track and support contract administration and compliance - Develop and implement processes and reporting mechanisms for new projects and funders - Research and share knowledge regarding emerging models and public mandate changes that impact supportive housing Show less



Alexandra House

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Community Education Coordinator

  • Sep 2008 - Oct 2012

  - Facilitated customized trainings and presentations for community members and professionals about gender-based violence, garnering support from a wide range of stakeholders - Coordinated awareness-building and fundraising strategies and events drawing 500+ participants - Designed and implemented social media strategies, including development of a blog, reaching an audience of over 5,000 to build donor relationships and advance goals of primary prevention - Recruited, trained, and supervised volunteer Speakers Bureau - Assisted in crafting grant proposals and reports to ensure sustainability of programs - Provided leadership to numerous community-based and professional committees, including as Chair of the Domestic Violence Council of Anoka County - Provided support and direct advocacy services to victims of domestic and sexual violence facing homelessness and other barriers to safety Show less



Northwest Area Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Associate

  • Jan 2006 - Sep 2008

  - Established and maintained appropriate communications with partners and colleagues to facilitate effective technical assistance, coaching, learning, and information sharing - Served as writer on strategic planning team and other special project teams - Created tools to measure and track community movement towards goals and changes in economic, social, and cultural environments in order to aid in program advancement - Conducted local and regional demographic research, identified community capitals and assets, analyzed economic and social data to inform grant programs - Assisted in development of requests for proposals, annual team work plans, budgets, and management presentations - Negotiated grant and contract terms and conditions, monitored agreements for performance, and created reporting templates to facilitate fulfillment of deliverables - Collaborated with colleagues on evaluation projects, site visit agendas, and grantee capacity building activities - Maintained calendars and detailed electronic filing system for six separate program teams - Responsible for coordination of meetings and retreats Show less



Family Violence Center (Children & Families of IA)

• Des Moines, IA

• Bilingual Shelter Advocate

  • Sep 2004 - Jan 2006

  Provided direct advocacy to survivors of domestic violence in a safe shelter setting in both English and Spanish. Assisted with UVISA and VAWA applications. Co-facilitated survivor support groups. Provided direct advocacy to survivors of domestic violence in a safe shelter setting in both English and Spanish. Assisted with UVISA and VAWA applications. Co-facilitated survivor support groups.