Experience

Merchology

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Key Account Manager

  • Mar 2022 - Present

  Minnesota, United States

• Account Executive

  • Dec 2019 - Present

• Account Manager

  • Mar 2019 - Dec 2019

• International Division Supervisor

  • Feb 2018 - Dec 2019

  Minnetonka, MN

• Senior Global Merchologist

  • Sep 2016 - Feb 2018

  Plymouth, Minnesota



Medica

• United States
• Insurance
• 700 & Above Employee

• Health Plan Specialist

  • May 2016 - Sep 2016

  Minnetonka, Minnesota -Maintain and restore customer relationships in a professional matter -Work efficiently by utilizing online tools and resources -Resolve customer issues with a high degree of accuracy and timely follow-up to maintain customer trust and satisfaction -Provide end-to-end resolution of all issues by maintaining ownership and retaining all documentation to ensure complete, accurate, and timely resolution -Represent Medica to the customer in a professional manner -Treat customers… Show more -Maintain and restore customer relationships in a professional matter -Work efficiently by utilizing online tools and resources -Resolve customer issues with a high degree of accuracy and timely follow-up to maintain customer trust and satisfaction -Provide end-to-end resolution of all issues by maintaining ownership and retaining all documentation to ensure complete, accurate, and timely resolution -Represent Medica to the customer in a professional manner -Treat customers with respect and courtesy and always act with the customer in mind Show less



Minnesota State University, Mankato Campus Computer Store

• Ambassador

  • Sep 2015 - Dec 2015

  Mankato, Minnesota -Communicated monthly messages about campus computer store promotions via social media/word of mouth -Advertising while using communication and marketing skills to promote for the Campus Computer Store