Senior Account Manager

• May 2020 - Present

Client Account Manager

• Jul 2019 - Present

Sales Support Team Member

• Apr 2019 - Jul 2019

Front Desk Administrator

• Apr 2018 - Mar 2019

Sales Account Manager

• Jul 2014 - Jan 2015

I was with the Australian Driving Institute (ADI) for 5 years - I have been present through business growth and development and was therefore been able to grow my knowledge within ADI and work my way from Office Administrator to Sales Account Manager. High levels of Customer Service is where my passion lies. I pride myself on a high standard of customer service, ethical practices and problem solving. The Core responsibilities within this role were: - Establishing and maintaining professional relationships with new and existing clients. - Coordination of training and specific requirements to align with individual business targets and requirements. - Proactively assess, clarify and validates customer needs on an ongoing basis. - Leads solution development that best address customer needs while continual involvement of key personnel. - Attend regular review meetings to ensure all needs are being met. - Maintain and develop new existing and new business through appropriate propositions and ethical sales methods, assisting in business growth and customer satisfaction. - Attend potential new client meetings and conduct where appropriate. - Updating client databases and regular checks to ensure this is up to date and accurate. - Scheduling training and travel for metro and regional locations Australia wide. Show less