Administration Manager

• Oct 2021 - Present

Senior People and Culture Administrator/Special Projects

• Jun 2020 - Oct 2021

• Complex diary, email and expense management for the HO Business Partnering and Talent Acquisition.• Assist in developing budgets, forecasting, vendor management • Working with Business Partners to help manage grievance cases – drafting minutes, researching FWA website during COVID• Project Lead in bringing workforce back to office (coordinating safety plans across 14 sites, designing WHS posters, developing and leading training sessions around protocols, managing milestone completion and tracking progress) • Project Support in JobKeeper 1 and 2 applications for 600 staff, coordinating workforce planning during Covid19 related activities including reduced hours for 200 staff, managing complex spreadsheets for budgeting, payroll and communications to GM’s during this timeo Developed and issued consultation letters associated with reduced hours of workforceo Developed spreadsheets to manage hours for each division, working with Exec leaders to ensure it was completed in partnership with payroll and in line with the SCHADS award and compliance• End to End Recruitment using HrOnboard, Broadbean, Seek and Livehire developing job adverts, position descriptions, reviewing data on hiring insights negotiating with vendors • Member and contributor of ‘Be Well’ program Show less

Executive Assistant GM People and Culture

• Feb 2020 - Jun 2020

• Complex diary, email, expense management and travel arrangements using my advanced Microsoft Office suite (MS Word, Excel, Outlook etc) Adobe • Organise all internal and external meetings using Office 365 requiring excellent time management skills • Coordinate Business unit communications, event management, preparation of reports and documentation (this has included monthly BU meetings, strategy sessions, creating divisional reports for presentation at Executive Monthly meetings) • Perform as effective and efficient in the role of key communicator between stakeholders; including partners, suppliers and third parties • Tracking of invoices, credit card reconciliation using Coupa Show less

Executive Assistant for GM Corporate Services

• Mar 2018 - Feb 2020

• Heavy diary, email and expense management• Draft and execute business unit communications, event management, preparation of reports and documentation for board meetings and executive monthly meetings, research when required. • Maintain effective and efficient interface between key stakeholders, including partners, suppliers and third parties including board members to ensure action items for board and sub-committee meetings were achieved• Organise travel requests, approvals, and bookings manage vendor relationship with FCM travel for SSI • Tracking of invoices, credit card reconciliation support budget process each quarter in partnership with HO Finance • Provide high level interaction with Board Members and Co Sec Provide project support for monthly ICT Steering Committees, including minutes, follow up action items, drafting agenda and preparing presentations. • Project support for merger related milestones in the first 100 days, prepare Steering Committee packs, follow up action items and minutes including presentations • Preparing materials for monthly CEO report and Board sub - committee meetings including Finance and Audit and Risk and Compliance committees. • On-boarding and orientation of new starters • Partnered with IT and People and Culture team on a regular basis to oversee budgeting, developing processes and ensure staffing issues were handled according to legislation. Show less

Executive Assistant

• Jun 2017 - Mar 2018

Extensive Diary Management Travel coordination Internal and External meetings Extensive Diary Management Travel coordination Internal and External meetings

Executive Assistant

• Feb 2017 - Apr 2017

• Diary, email and travel management, expenses • Preparing Board minutes/Annual Report and project managing action items • Reports on travel expenditure • Office supplies and staff engagement activities (morning tea, birthday, induction for new staff ) • Investigate and resolve any IT issues • Streamline travel processes • Managing Office Junior • Diary, email and travel management, expenses • Preparing Board minutes/Annual Report and project managing action items • Reports on travel expenditure • Office supplies and staff engagement activities (morning tea, birthday, induction for new staff ) • Investigate and resolve any IT issues • Streamline travel processes • Managing Office Junior

Executive Assistant

• Sep 2014 - Dec 2016

• Diary and email management, presentations, expense reconciliation, office management, extensive domestic and international travel for MD and senior staff • Managing delivery of 4 global partner airline contracts, VIK for apparel, Hotel contracts; value nearly $500,000 • Domestic and international travel and accommodation for VIP’s and staff • Supporting a team of 75 staff members across 5 divisions in Sydney/Melbourne 55 Events annually • Managed the internship program in Sydney and Melbourne, On-boarding all new staff, managing all casual staff • Creating and maintaining process documentation around reconciling invoices, staff uniform, engaging interns, casual staff, new starters, project management including an office move of 200 staff • Managed the PR Masterclass Event in Brisbane/Sydney – from selling tickets, marketing, venue coordination, budgets, travel and accommodation for speakers and run sheets. • Super user for 5 software systems, implemented a staff training program to increase productivity and save on time spent training staff individually on how to do expense related tasks. • Manage team communications and activities via bi weekly EDM/monthly meetings and staff engagement events • Finance – creating purchase orders, approving expenses according to Fairfax policy, reviewing travel expenditure • Manage relationships with key Contra partners for Events • Manage induction program for new staff • Provided support in the acquisition of a new company including the transition of 10 staff into the business, organised the transition of data, new office space, on-boarded staff and researched the appropriate signage and licences required by senior management. Show less

Customer Service Team Leader

• Jul 2013 - Jul 2014

• Managing two customer service team members who answer technical and general queries from health professionals and consumers in relation to NPS programs and activities. • Managing systems that support communication and reporting of Health Professional participation in NPS activities, ensuring allocation of any relevant incentives and CPD points. • Provide leadership and technical expertise to the customer service team on how best to support the external field force to report on health professional participation. • Assist the team Manager to prepare annual work plans. • Develop and guide the implementation of relevant policies and procedures. • Prepare data and project plan for the annual deadline for submitting data to Medicare for Practice payments • Meet weekly deadlines of processing data • Ensure 'info' email account and telephone requests are responded to in a timely and professional manner • Work with teams across the business to ensure the best outcomes are delivered to staff and consumers of our products and services • Providing support in order to meet the business model changes taking place for both staff and external stakeholders • Continually review internal processes to ensure they meet our stakeholder’s needs • Project managed the redesign of a paper based Activity Statement that has a distribution of 10,000 recipients across Australia. • Created a Customer Service manual Show less

Team Administrator

• Mar 2013 - Jul 2013

• Developed and implemented an on-boarding schedule for 9 new staff members• Conducted training in system usage for new staff members • Coordinated site visits for 4 senior staff members across 21 rural and urban sites within Australia• Updated and maintained CoreData database• Organised functions and events• Managed invoicing for Medicare Locals across Australia

Executive Assistant

• Oct 2012 - Jan 2013

• Drafting correspondence for lawyers, amending of staff contracts, creating project plans for consultations with clients, preparing and itemising expenses for tax return, organising invoices, filing of all correspondence. • Preparing presentations using PowerPoint, creating a filing system for personal documentation. • Drafting correspondence for lawyers, amending of staff contracts, creating project plans for consultations with clients, preparing and itemising expenses for tax return, organising invoices, filing of all correspondence. • Preparing presentations using PowerPoint, creating a filing system for personal documentation.

Freelancing

• May 2012 - Jan 2013

Various roles including Executive Assistant, Account Manager and Consultant for a variety of companies within Media, Sales and Recruitment . Various roles including Executive Assistant, Account Manager and Consultant for a variety of companies within Media, Sales and Recruitment .

Volunteer

• Aug 2012 - Aug 2012

Completed MIFF membership applications. Installed and delivered POS throughout movie venues across Melbourne CBD Delivering sponsors with merchandise to promote the festival including stickers and posters. Created Powerpoint presentations for the purpose of captioning for special movie screenings Reception duties: banking, mail, answering queries from the public regarding festival ticketing and movie sessions. Completed MIFF membership applications. Installed and delivered POS throughout movie venues across Melbourne CBD Delivering sponsors with merchandise to promote the festival including stickers and posters. Created Powerpoint presentations for the purpose of captioning for special movie screenings Reception duties: banking, mail, answering queries from the public regarding festival ticketing and movie sessions.

Television Scheduler

• Jan 2008 - May 2012

Primary Scheduler for ABC News 24♦ Responsible for planning 168 hours per week of News related content for ABC News 24 HD;♦ Conducted research and analysed data, identifying new, innovative and relevant program material, whilst adhering to the ABC guidelines and budgets;♦ Project planning and delivering to tight deadlines, constantly ensuring high standards of content;♦ Liaised with publicity departments for the EPG, Media Hub for external broadcasting feeds;♦ Managed resolution of licencing issues with the Acquisitions Department;♦ Liaised and informed the Head of News regarding last minute program changes (including how programs will appear on EPG’s Intranet and Internet);♦ Liaised with the switchboards regarding changes and repeats of popular shows;♦ Managed all enquiries from members of the public regarding all ABC programs and technical issues. Show less

Presentation Planner

• Aug 2007 - Jan 2008

Primary Scheduler for children’s content on ABC1/ABC2 Jan 2008 - Feb 2011• Responsible for planning 107 hours per week of preschool and school aged content on ABC1 and ABC2;• Conducted research and analysed data regarding children’s programs;• Created and distributed amendments to programs across the three television channels on a daily basis;• Produced and edited the weekly schedules including online guides, and maintaining and editing intranet program schedules;• Managed all program enquires across ABC1,2,3, ABC News24 and Iview from both internal and external stakeholders;• Project managed the design and creation of a single document for the purpose of publishing classification to be used on a daily basis which was more streamlined and user friendly. Show less

Executive Assistant/Personal Assistant

• Dec 2006 - Jun 2007

Managing travel/diary arrangements for seven Senior Managers Managing travel/diary arrangements for seven Senior Managers

Office Manager/Production Assistant

• Nov 2005 - Oct 2006

Provided support for the Managing Director and the Business Manager Involved in editing, planning and creating documents for contracts, position descriptions, recruitment and staff inductions Liaised with printing companies to ensure accuracy of artwork and meeting of deadlines, predominantly for Coles Meal Idea recipe cards Provided support for the Managing Director and the Business Manager Involved in editing, planning and creating documents for contracts, position descriptions, recruitment and staff inductions Liaised with printing companies to ensure accuracy of artwork and meeting of deadlines, predominantly for Coles Meal Idea recipe cards

Account Manager

• May 2001 - Apr 2003

As the Account Manager for Ivision, I managed a portfolio of domestic and international blue chip clients. I managed bookings from initial enquiry stage to the delivery of the event ensuring the conference occurred within budget and met with the client’s expectations. This included liaising with conference suppliers both internationally and domestically, reviewing costs allowing for fluctuating exchange rates whilst maintaining a profit for the business. I enjoyed managing several conferences (events) at once and successfully delivered a multi point meeting with approximately 18 venues across the globe with the assistance of Telstra. The client made a repeat booking the next year Developed and maintained strong business relationships with all clients; Ensured conversion of 25% and above of all enquiries into profitable bookings; Managed and supported several clients, both national and international, with their video conferencing requirements, including room hire, technical issues, testing equipment, providing accurate estimates and handling escalations Show less