Amy Merrett-Hinks

Swim School Owner at Crocs Swim School
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Contact Information
us****@****om
(386) 825-5501
Location
Bridgtown, England, United Kingdom, UK

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Experience

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Swim School Owner
      • Nov 2021 - Present
    • United Kingdom
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Organisational Development Support Officer
      • Jan 2020 - Jun 2022

    • Swimming Instructor
      • Feb 2012 - Mar 2020

      Key Responsibilities:· Teaching children aged between 4 -16 a variety of aquatic skills. This also includes mentally and physically disabled children.· To adhere to current swimming frameworks put in place by the government.· To take full responsibility for all aspects of safety both in the pool and on poolside for the general public.· To communicate frequently with parents to discuss progression and deal with any queries or complaints they may have.· To attend staff training sessions on a monthly basis in order to keep up to date on first aid, CPR and poolside rescue methods.· To keep a record of attendance on both our internal computer system and a written record. If any abnormalities (such as a prolonged period of absence) should occur, I would report this to my manager.· To work together as a team with my colleagues in order to run the pool timetable smoothly.· To asses swimming techniques and issue badges and certificates where appropriate. Key Achievements:· Communication with different age groups along with children with learning difficulties and vulnerable adults. Communication with my peers and the management team on a daily basis is also required within my role. I do this responsibly and with respect.· I take pride in my ability to verbally rectify complaints from the public when they arise. Parents and carers regularly approach me on poolside to ask questions and update them. I also deal with queries via telephone communication in the offices. · Consistently contributing to a child’s progression with a 6 – 12 month time frame. This is signified by issuing of badges and moving groups. · Contributing to the Leisure Centre’s swimming lesson turnover for the past 5 years. Show less

    • United Kingdom
    • Accounting
    • 1 - 100 Employee
    • HR Administrator
      • Dec 2018 - Jan 2019
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • HR Administrator
      • Nov 2017 - Dec 2018
    • Swimming Instructor
      • Jan 2011 - Nov 2017

      Key Responsibilities: · Teaching children aged between 4 -16 a variety of aquatic skills. This also includes mentally and physically disabled children. · To adhere to current swimming frameworks put in place by the government. · To take full responsibility for all aspects of safety both in the pool and on poolside for the general public. · To communicate frequently with parents to discuss progression and deal with any queries or complaints they may have. · To attend staff training sessions on a monthly basis in order to keep up to date on first aid, CPR and poolside rescue methods. · To keep a record of attendance on both our internal computer system and a written record. If any abnormalities (such as a prolonged period of absence) should occur, I would report this to my manager. · To work together as a team with my colleagues in order to run the pool timetable smoothly. · To asses swimming techniques and issue badges and certificates where appropriate. Key Achievements: · Communication with different age groups along with children with learning difficulties and vulnerable adults. Communication with my peers and the management team on a daily basis is also required within my role. I do this responsibly and with respect. · I take pride in my ability to verbally rectify complaints from the public when they arise. Parents and carers regularly approach me on poolside to ask questions and update them. I also deal with queries via telephone communication in the offices. · Consistently contributing to a child’s progression with a 6 – 12 month time frame. This is signified by issuing of badges and moving groups. Show less

    • United Kingdom
    • 1 - 100 Employee
    • Receptionist
      • Jun 2014 - Sep 2016

      (Summer work in between education) Key Responsibilities: · Meet and greet - signing in of visitors and issuing visitor passes. · General administration and writing of emails. · Booking hotels, hire cars and train tickets. · Catering arranging. · Data input into Microsoft Excel. · Using people programs such as SAP. Key Achievements: · Completion of business and monthly reports within tight timescales. · Collation of information and statistics - which I had to input accurately and within a timely manner - in order to monitor and control information within the company. Show less

Education

  • Birmingham City University
    Bachelor of Arts - BA, English and Drama
    2014 - 2017

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