Experience

CharBar No. 7

• United States
• 1 - 100 Employee

• Regional Manager

  • May 2017 - Present

• General Manager

  • Dec 2014 - May 2017



Olive Garden

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • May 2009 - Nov 2012

  Responsible for daily operations and profitability, delivering annual revenue of $8M and earnings of $2M. Selected by senior leadership to assume General Manager responsibility at location to reset restaurant operations to corporate standards with entirely new restaurant management staff. Drove weekly guest count to peaks of over 10,000 guests weekly, and regularly achieved highest guest count in both region and division for single day volume, serving as many as 2200 guests. Divisional leader for sustainability initiatives, including compliance auditing and reporting to senior leadership. Reduced employee turnover by 50% within first year. As GM mentor, assess mentee’s strengths and opportunities, audit financials and operational performance and facilitate mentee development plan. Show less

• General Manager

  • Mar 1997 - May 2009

  Responsible for daily operations and profitability, achieving $5M+ revenue. Recipient of Diamond Club (top 5%) award with 3 years as General Manager. Recognized with Most Improved Earnings in first year as General ManagerIncreased Guest Satisfaction from unsatisfactory to top 10% while increasing weekly guest count from 3400 to 7500. Reduced employee turnover by over 50% within first year. Consistently exceeded companywide targets for year over year Increase of add-ons per guest. Show less

• Multiple operations positions

  • May 1987 - Mar 1997