Amy McGuffin

CEO at Kittitas County Chamber of Commerce
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency

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Pat Cort

Amy is detail oriented and a go getter. If you want it done she is the one you need to go to.

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • CEO
      • Jun 2018 - Present

      My job oversees the day-to-day operations of a 500+ business member organization which is dedicated to strengthening the business community of Kittitas County through promotion, advocacy, connection and education. I work with business partners and executives in the community to foster positive growth, facilitate positive movement, and strengthen the economic vitality of Kittitas County and Central Washington region. “I absolutely love working at the Kittitas County Chamber of Commerce and am blessed with an outstanding team (both my staff and board of directors). I want to make a difference in the lives of others and have a passion for helping people. By maintaining a strong economic vitality and advocating on behalf of our business community we can make a difference in our community. Together we can make a difference!" B

    • Business Owner
      • Jan 2017 - Jun 2020

      Using my experience in the travel and hospitality, I enjoy joining forces with small communities and helping them through branding, marketing and operations to build community pride, economic stability and overall success. I have partnered with some world class professionals to co-consult with from media buys, content writing, community strategies, master plans, branding and much more. Using my experience in the travel and hospitality, I enjoy joining forces with small communities and helping them through branding, marketing and operations to build community pride, economic stability and overall success. I have partnered with some world class professionals to co-consult with from media buys, content writing, community strategies, master plans, branding and much more.

    • Executive Director
      • Oct 2016 - Jun 2018

      The Cle Elum Downtown Association (CEDA) is a non-profit group dedicated to the revitalization of downtown. CEDA strives to fulfill its mission statement and ensure the success of our ever-changing downtown area. The CEDA strives to encourage Cle Elum as the vital shopping, dining and tourist destination that it continues to become. Cle Elum is a small mountain town fueled by scenic beauty and a welcoming community. The CEDA is your connection to this oasis and everything that it has to offer. With beautiful buildings, safe and clean streets and a community we are proud of, we have something for you!

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Director of Tourism
      • Nov 2011 - Oct 2016

      The Chamber of Commerce serves a variety of purposes for its members and the general public. Overseen by the Board of Directors, the Chamber acts as an advocate for local commerce in state, local and national government. The Chamber also provides the public with detailed knowledge about Kittitas County: its history, its merchants, relocation opportunities and its surrounding areas. Scan our list of benefits and see why the Kittitas County Chamber of Commerce could be an asset to your business. The Chamber of Commerce serves a variety of purposes for its members and the general public. Overseen by the Board of Directors, the Chamber acts as an advocate for local commerce in state, local and national government. The Chamber also provides the public with detailed knowledge about Kittitas County: its history, its merchants, relocation opportunities and its surrounding areas. Scan our list of benefits and see why the Kittitas County Chamber of Commerce could be an asset to your business.

    • General Manager
      • Jul 2005 - Nov 2011

  • The Providence Hotel
    • Providence, Rhode Island Area
    • Front Office Manager
      • Nov 2003 - Apr 2005

      Was hired on with initial opening crew for this beautiful 5star boutique. From stud walls to grand opening. Opening software management, telecommunications, new hires, and policy and procedures. Reviewed and impletmented new marketing and sales strategies. Coordinated with the Director of Sales for local corporations institution rates such as: Textron, Hasbro, GTECH, Brown University, Johnson & Wales University and Rhode Island School of Design. Was hired on with initial opening crew for this beautiful 5star boutique. From stud walls to grand opening. Opening software management, telecommunications, new hires, and policy and procedures. Reviewed and impletmented new marketing and sales strategies. Coordinated with the Director of Sales for local corporations institution rates such as: Textron, Hasbro, GTECH, Brown University, Johnson & Wales University and Rhode Island School of Design.

    • Resident General Manager
      • Apr 2003 - May 2004

      Provided 24-hour onsite management of 96-room budget inn. Reviewed and implemented new marketing and sales strategies, including yield management, implementation of marketing product placement on Orbitz.com, Hotels.com, etc. and proper use of internet reservation system resulting in above-target revenues year round. Repositioned non-utilized inventory as short-term huosing creating an increase in off-season average occupancy from 20% to 40%. Refocused marketing of parking/storage facilities;successfully increased storage revenue by 400%.

    • Front Office Manager
      • May 2001 - Oct 2001

      Managed daytime front desk, night audit, and reservations of 173-room, full service hotel. Suggested new customer relations techniques that increased customer service scores from 95% to 99.2% Implemented training course for new recruits - speeding profitability. Managed customer relationship with corporate clients such EMC, Waters Corp and Liberty Mutual. Managed daytime front desk, night audit, and reservations of 173-room, full service hotel. Suggested new customer relations techniques that increased customer service scores from 95% to 99.2% Implemented training course for new recruits - speeding profitability. Managed customer relationship with corporate clients such EMC, Waters Corp and Liberty Mutual.

    • Front Office Manager
      • Dec 1998 - Aug 2000

      Managed daily front office, night audit and reservation operations of 180-room, 3 star full service hotel. Fiscal Management, Human resources (hiring, training and staff performance reviews), Quality Assurance (weekly inspections, "quality meetings", and customer enhancement. Developed relationships with corporate customers such as Lucent Technologies, Click2Learn, and Microsoft. Managed daily front office, night audit and reservation operations of 180-room, 3 star full service hotel. Fiscal Management, Human resources (hiring, training and staff performance reviews), Quality Assurance (weekly inspections, "quality meetings", and customer enhancement. Developed relationships with corporate customers such as Lucent Technologies, Click2Learn, and Microsoft.

Education

  • Ritzville High School
    1992 - 1996

Community

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