Amy Martin

Senior Vice President at VERITAS HHS
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Phoenix Area

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5.0

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Victoria Collins-Hughes SHRM-SCP

I worked with Amy for a number of years when she was the Client Relations Executive for several projects in WI. In that capacity, she was responsible for understanding a variety of state contracts and how best to interface with the client, at a macro level, in order to maximize performance and increase our footprint in the area. Amy's enthusiastic personality, professionalism, attention to detail and commitment to service were evident in all of her interactions. She is quick to build rapport and nurture relationships - with top executives, to front line staff. She established herself as a reliable colleague, and people leader, who I was able to count on in order to assist me with project challenges. Amy's energy is infectious and her willingness to assist is second to none. She is an extraordinary professional..

Adam Polatnick

I have been fortunate to work with Amy for more than three years as her corporate legal support. As such, I have been a direct participant in, and frequent witness to, Amy's interactions with colleagues, corporate support personnel, and senior management across departments. Amy is remarkably adept at identifying business opportunities, managing competing priorities, developing strong, productive relationships both horizontally and vertically, building consensus, developing successful business strategies, and leading by example. While these qualities have made Amy a particularly valuable business partner, it is her character, positive outlook, sincerity, sensitivity to the needs of others, and devotion to the corporate mission that make her truly extraordinary. The combination of talent, interpersonal skills, intellect and character Amy exhibits on a daily basis is a truly rare commodity than any business would be fortunate to have. Amy is a star.

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Vice President
      • Feb 2017 - Present

      • Ensures company solutions address state and county clients’ goals, policy requirements, and vision • Serves as contract executive for Tennessee full-service child support offices • Provides leadership, strategic direction and oversight of voluntary paternity programs and employer outreach initiatives • For new contract implementations, oversees facility selection, planning, and layout, including furniture purchases • Implements outreach initiatives to birthing hospitals in geographic areas where Veritas HHS operates full-service child support projects • Completes special projects as a member of leadership team Show less

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Partner
      • Apr 2016 - Feb 2017

      • Provided leadership and strategic direction in partnership with president • Crafted solutions to address child support customer requirements • Provided direct consulting focusing on innovation, program performance, and leadership in the Child Support Program • Trained state program staff on a variety of topics, including Emotional Intelligence, Embracing the Change Process, Generational Workforce, Employee Engagement, and Team Building using a variety of interactive training methods Show less

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Vice President Business Development
      • Jul 2012 - Jan 2016

      • Oversaw child support business development activities throughout the United States by understanding the needs of child support clients and ensuring company solutions address agency goals, vision for their organization and increased performance • Responsible for providing leadership and strategic direction on achieving business expansion and growth • Trained and mentored program managers on client management • Completed initial analysis of International market and review of 20+ country programs to prioritize potential expanded growth in International arena • Drive company solutions to address agency goals, policy requirements and vision for state partners • Provide leadership and direction as a member of the MAXIMUS child support practice leadership team, this includes presenting a clear vision and leadership to help guide all members of the practice to ensure customer needs, policy requirements and federal initiatives are met • Utilized programmatic understanding, government trends and other salient information to ensure the greatest improvement/impact for child support outcomes • Ensure MAXIMUS solutions employed best practices, optimized business processes and addressed all client needs and requirements as detailed in Requests for Proposals (RFPs) • Represented the company at national and international conferences and events Show less

    • Information Technology & Services
    • 100 - 200 Employee
    • Client Relations Executive
      • Sep 2006 - Jul 2012

      • Provided critical guidance, support, and direction on company strategy, policy, and initiatives as a member of PSI’s senior leadership team. • Cultivated, nurtured and maintained effective client relations among Health and Human Services clients in the Western United States. • Served as Client Liaison on project strategic initiatives. • Trained and mentored program managers on client management • Drove regional growth by consistently delivering superior customer service, and mentored local staff/managers to ensure contractual requirements were met • Partnered with sales and marketing team in drafting customized client solutions, responding to RFPs, identifying win themes, and evaluating submitted proposals. Show less

    • Vice President
      • Jun 2002 - Sep 2006

      • Provided leadership and direction to all outsourced paternity acknowledgment projects nationwide. • Developed training material used to educate hospitals, OBGYN, social service entity’s that interacted with pregnant women or young families o Facilitated Training at Regional conferences (1000+ hospitals) on paternity requirements, benefits and their legal obligation to inform parents of legal rights • Developed and oversaw all program aspects including assessment, data analysis, quality assurance, training, performance monitoring, outreach, material development, and paternity document processing. • Managed multiple start-ups, exceeding timeliness and providing all contract deliverables. • Successfully partnered and increased federal paternity measure for eight statewide programs and consulted on an additional five programs to ensure federal performance measure was attained. • Assisted numerous states to attain federal funds through 1115 and SIP grants for research and demonstration programs to evaluate aspects that would increase a child’s legal connection to their father. Show less

    • Regional Manager, New Hire Services
      • Feb 2001 - Jun 2002

      • Oversaw new hire reporting programs and staff, for six statewide projects requiring employers to submit newly-hired employee data to designated agency to identify persons owing child support and to aid in defrauding welfare, unemployment insurance and workman’s compensation programs. • Diligently assessed program effectiveness to explore areas for improvement and ensure compliance with performance standards and program criteria. • Represented State programs and facilitated training for Employer Forums, payroll groups and other interested parties on Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (PWWORA) • Developed an employer compliance pilot in partnership with the State of Arizona to analyze and encourage employer participation. Show less

Education

  • Arizona State University
    MSW, Policy Administration
  • Arizona State University
    Bachelor's degree, Social Work

Community

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