Amy Mantooth
Customer Service Agent at ROI Call Center Solutions- Claim this Profile
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Bio
Experience
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ROI CX Solutions
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Customer Service Agent
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Nov 2021 - Present
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Security Officer
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Jun 2007 - Oct 2021
I monitor numerous security cameras at the state capitol which range from the capitol itself to other buildings around the complex. Trained in different security procedures such as what to do during a bomb threat, suspicious objects left around the building and procedures on evacuation during a security threat, fire or weather event. I also interact with the Oklahoma Highway Patrol when creating incident reports and on a daily basis with those troopers that are assigned to the capitol complex. Show less
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In-Home Caregiver
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Jan 2007 - Jun 2007
I took care of elderly patients that were not able to do things for themselves. I cooked their meals and cleaned their homes. I took care of elderly patients that were not able to do things for themselves. I cooked their meals and cleaned their homes.
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Crest Foods Co., Inc.
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United States
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Food and Beverage Manufacturing
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100 - 200 Employee
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Cashier
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Jun 2006 - Jan 2007
I ran the cash register. I bagged customer’s groceries. I stocked shelves. I ran the cash register. I bagged customer’s groceries. I stocked shelves.
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Security Forces Helper/A1C
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Aug 2005 - May 2006
I was trained in weapons retention, hand to hand combat techniques, police procedures and various weapons. I also assigned dorm rooms to incoming Security Forces Airmen when they got to Tech School. I was trained in attention to detail, how to sweep a crime scene to look for evidence, and how to handle victims of various crimes. I was trained in weapons retention, hand to hand combat techniques, police procedures and various weapons. I also assigned dorm rooms to incoming Security Forces Airmen when they got to Tech School. I was trained in attention to detail, how to sweep a crime scene to look for evidence, and how to handle victims of various crimes.
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Education
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American InterContinental University
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services -
American InterContinental University
Bachelor of Science, Criminal Justice; Forensic Science Current -
University of Phoenix
Associate, Criminal Justice