Experience

Stored Value Solutions (SVS)

• United States
• Financial Services
• 100 - 200 Employee

• Account Manager

  • Oct 2016 - Present



Academy Sports + Outdoors

• United States
• Retail
• 700 & Above Employee

• Marketing Specialist-Card Services

  • Jan 2014 - Jul 2015

  Responsible for the planning and performance of private label co-branded credit card and gift card product offerings. Design and lead marketing initiatives to increase activation and overall portfolio spend by customers. Manage the card portfolios to ensure revenue strategies and objectives are met, as well as develop and provide reporting and benchmarking for the portfolio for executive management. Drive creative development of new gift card products Ensure that card products are integrated in segment specific strategies characteristic of an industry leader. Responsible for forecasting, tracking, and reconciling all costs and revenue plans. Lead annual marketing plan and execution for gift card programs for B2C and B2B initiatives. Responsible for the day to day relationship with US Bank account team to manage card portfolio. Show less



Katy ISD

• Education Administration Programs
• 700 & Above Employee

• Substitute Teacher

  • 2008 - Jan 2014

  Act in lieu of the regular classroom teacher and perform the duties as assigned by the Principal/Supervisor. As an experienced substitute teacher, flexibility and versatility is key. Ability to pick up material from anywhere and motivate classes towards success. • Superior communication skills, especially verbal while promoting best performance in academic and social endeavors • Positive attitude toward children and parents with awareness regarding cultural diversity • Time management: Especially the ability to use class time effectively. • Problem solving abilities and interpersonal and team building skills Show less



American Express

• United States
• Financial Services
• 700 & Above Employee

• Account Executive

  • 1994 - Jun 1998

  Manage American Express merchants within the Houston metropolitan area. Function as the key problem solver for strategic merchants. Responsible for identifying and driving initiatives to strengthen relationships, grow charge volume, improve profitability and share and reinforce the value of American Express acceptance. Aggressively penetrate accounts through the pro-active identification and capitalization on potential opportunities. Evaluate business problems, identify solutions, track and evaluate business results and develop other American Express divisions and non-account relationships as necessary to increase presence in the market Responsible for all aspects of account management for 250 named accounts. Acted as an American Express business consultant in the areas of marketing, business development, point of sale technology, and fraud control. Reinforcing the value of card acceptance and improved customer service by identification, prevention and elimination of suppression. Field marketing to design cost effective programs or maximize the productivity of existing platform campaigns to support account base Promote and educate accounts about enterprise business building programs (marketing, list rentals, co-op advertising, etc). Reinforce, support, and demonstrate value to assigned account base Ensure enterprise presence in each account using point of purchase materials. Analyze each account’s business in order to identify and act upon opportunities to maximize charge volume. Consulting and training on technical equipment and issues while identifying process improvement and operational cost savings Manage account profitability relationship and serve as chief problem solver for account base while collecting industry competitive data Proactively identify business opportunities and persuasively influence both internal and external constituents. Able to drive results and successfully handle multiple priorities against tight deadlines. Highly customer focused. Show less



NCR Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Representative

  • 1991 - 1994

  Responsible for the sale and design of custom business forms, labels, mailers and laser products to established and identified prospective accounts. Development of client programs, cost analysis and pricing, direct mail understanding, software presentations, pre-sale support, strategic sales/market planning, inventory and ordering efficiencies. • Conducting, analyzing and consolidating survey information to identify customer problems • Creating proposals and presenting solutions while acting as a liaison between company departments and customers • Designing/drafting layouts and specifications for business forms and implementing marketing programs and services • Coordinating deliveries to meet customer requirements • Researching and analyzing target markets for potential clients as well as identifying target markets • Developing, maintaining, and growing an account base to become the predominant vendor while achieving annual sales quota and revenue objectives. • Development of client programs, cost analysis and pricing, direct mail compliance, software presentations, pre-sale support, strategic sales/market planning, inventory and ordering efficiencies. Show less