Amy Lee
Office Manager at J&J Tent and party rentals- Claim this Profile
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English -
Topline Score
Bio
Christopher Douglas, MBA
Amy is a highly efficient and effective office manager. As a vendor she kept me up to date on what was going on... and ran the bookings for her customers flawlessly. She's an asset to have in your office or on your team and very easy to work with as an agency working with a client.
Christopher Douglas, MBA
Amy is a highly efficient and effective office manager. As a vendor she kept me up to date on what was going on... and ran the bookings for her customers flawlessly. She's an asset to have in your office or on your team and very easy to work with as an agency working with a client.
Christopher Douglas, MBA
Amy is a highly efficient and effective office manager. As a vendor she kept me up to date on what was going on... and ran the bookings for her customers flawlessly. She's an asset to have in your office or on your team and very easy to work with as an agency working with a client.
Christopher Douglas, MBA
Amy is a highly efficient and effective office manager. As a vendor she kept me up to date on what was going on... and ran the bookings for her customers flawlessly. She's an asset to have in your office or on your team and very easy to work with as an agency working with a client.
Credentials
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Google Analytics for Beginners
GoogleNov, 2020- Sep, 2024 -
Social Marketing Certification
HootsuiteSep, 2020- Sep, 2024
Experience
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J&J Tent and party rentals
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United States
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Events Services
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Office Manager
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Jun 2021 - Present
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Co Teacher
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Oct 2020 - Jun 2021
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Total Outsourced Systems
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United States
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Consumer Services
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1 - 100 Employee
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Customer Service Representative
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Feb 2014 - Jul 2017
Conduct initial interview of customer to collect and verify information. Determine eligibility of customer through comparison of collected information and program requirements. Verify policies and pricing per customer information. Provide customer with description of procedures and answer any questions customer might have about procedures. Adhere to standards and guidelines to maintain and improve quality level of customer service. Update knowledge by staying current on new products and participating in educational opportunities. Make recommendations to procedures where appropriate to improve total quality of service provided to customer. Show less
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Moe's Southwest Grill
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United States
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Restaurants
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1 - 100 Employee
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Supervisor
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Jan 2013 - Feb 2014
Lead team by providing fast, friendly and accurate customer service. Assisted General Manager with recruiting, hiring and training new employees. Assisted with team management by providing clear feedback and recognition. Monitored actions of staff and customers to ensure that health and safety standards/regulations were obeyed. Instructed staff in proper hygiene/sanitations standards and kept appropriate records. Resolved customer complaints regarding quality of product and service. Lead team by providing fast, friendly and accurate customer service. Assisted General Manager with recruiting, hiring and training new employees. Assisted with team management by providing clear feedback and recognition. Monitored actions of staff and customers to ensure that health and safety standards/regulations were obeyed. Instructed staff in proper hygiene/sanitations standards and kept appropriate records. Resolved customer complaints regarding quality of product and service.
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Education
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2019 - 2021
University of North Carolina at Pembroke
Bachelor's degree, Business, Management, Marketing, and Related Support Services -
2016 - 2019
Fayetteville Technical Community College
Associate of Arts - AA, Business, Management, Marketing, and Related Support Services
Community
