Experience

三商美邦人壽

• Insurance
• 100 - 200 Employee

• VP

  • Jun 2019 - Present



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• 资深顾问

  • Dec 2016 - Feb 2018



Sino-US United MetLife Insurance Company Limited

• China
• Insurance
• 1 - 100 Employee

• Vice President

  • Jul 2012 - Jan 2016

  > In charge of Operations Efficiency Department. Report to COO. > Major responsibilities: - Drive the operations efficiency projects by adopting Lean Six Sigma methodologies and tools. - Centralized branches processing to home office in order to leverage resources and save expenses. - Standardize operation process models and reduce cycle time in order to increase customer satisfaction. - Enhance service level agreement of each functions and KPI management. - Cultivate numbers of quality champions to drive the process improvement journey in local. - Annual strategy and planning for Operations, Budget and expense management and Resource management. Show less



Ping An Processing &Technology (Shenzhen) Company Limited

• Shanghai City, China

• Deputy General Manager

  • Apr 2010 - Jul 2012

  Ping An Processing & Technology is one subsidiary of Ping An Group, which is the integrated operations platform serving all the subsidiaries under the group. The Ping An Group has all financial services including insurance, banking, and investment businesses. > In charge of System Planning Department. Report to CEO. > Major responsibilities: - Plan short and long term IT strategies and support the company’s business goals. - Coordinate all IT projects in company from feasibility study to implementation. - Evaluate, recommend system requirements from user side and IT solutions from IT side. - Ensure high availability of IT system through the effective and efficient utilization of IT resources. - Ensure compliance with corporate IT standards and all statutory requirements. - Manage IT budget and control IT cost for each other departments in company. - Build up business analysis team and staffs management and coaching. Show less



Sino-US United MetLife Insurance Company Limited

• China
• Insurance
• 1 - 100 Employee

• Assistant Vice President

  • Jan 2006 - Jun 2007

  > In charge of Information Technology Department. Report to CEO. > Major responsibilities: - Implemented short and long term IT strategies and support the company’s business goals. - Overall planning, development and direction in IT system. - Evaluated, recommend and implement IT solutions. - Ensured high availability of IT system through the effective and efficient utilization of IT resources. - Ensured compliance with corporate IT standards and all statutory requirements. - Staffs management and coaching. > Led 3 teams included 12 staffs and more than 50 outsourcing staffs. > Core System: iLife (EAB System); Languages: Java Show less



K&D Consulting Company Limited

• Shanghai City, China

• Senior Consultant

  • May 2005 - Dec 2005

  Consultancy for China Pacific Life Insurance Company to finalize user requirement of core business processes, and to coordinate between users and the vendor CSC provided the package Future First. Consultancy for China Pacific Life Insurance Company to finalize user requirement of core business processes, and to coordinate between users and the vendor CSC provided the package Future First.



Citic-Prudential Life Insurance Company Limited

• Guangzhou, Guangdong, China

• Manager

  • Apr 2003 - Apr 2005

  > In charge of System Development Department. Report to CEO. > Led 5 teams included 32 staffs to develop new user required systems > Maintained all application systems included Life Asia and some systems developed by Taiwan’s colleagues and us. > Major responsibilities were technology transplant from Taiwan; evaluation, recommendation and implementation of whole system solutions; management of application development process to ensure appropriate standards and coordination of IT strategy between Citic Group and Prudential-UK Asia regional and staffs management and coaching. > Core System: Life Asia; Languages: IBM COBOL and Power Builder Show less



Prudential-UK Life Assurance Company Limited

• Taipei City, Taiwan

• Deputy Manager

  • Apr 2001 - Apr 2003

  > Report to Head of System Development Department. > In charge of business automation of Policy Owner Service Department, Multi Channel Department and all application systems in the internet and intranet. > Led 8 team members to maintain the relative systems included Policy Maintenance Cycle, Policy Change, Maturity, Guaranty Endowment, Loan, Surrender, Call Center (IVR), Data Warehouse, Agent and Customer Enquiry System. > Major responsibilities were user needs identification, solution proposition, systems analysis and team members coaching and management. > Core System: Life Asia; Languages: IBM COBOL and Power Builder Show less



AIG Nan Shan Life Insurance Company Limited

• Taipei City, Taiwan

• Application System Analyst

  • Oct 1991 - Nov 2000

  > Report to Team Leader of MIS, System Development Department. > In charge of business automation of Policy Owner Service Department > Led 4 team members to maintain the relative systems included Policy Maintenance Cycle, Policy Change, Maturity, Guaranty Endowment, Loan and Refund and Surrender System. > Major responsibilities were user needs identification, solution proposition, systems analysis and team members progress coaching. > Core System: LIFECOMM; Languages: IBM COBOL, QUIKJOB and Microsoft FOXPRO, Power Builder Show less