Experience

African Heritage, Inc.

• United States
• Community Services
• 1 - 100 Employee

• Support Operations Specialist

  • Apr 2023 - Present

  Support AFRICAN HERITAGE, INC. SEEKS TO PROVIDE A SUPPORT SYSTEM FOR AFRICANS, AFRICAN AMERICANS, AND ITS MEMBERS THROUGH THE GENERATION OF GOODWILL AND THE PROMOTION OF CROSS CULTURAL UNDERSTANDING, AND EDUCATION Support AFRICAN HERITAGE, INC. SEEKS TO PROVIDE A SUPPORT SYSTEM FOR AFRICANS, AFRICAN AMERICANS, AND ITS MEMBERS THROUGH THE GENERATION OF GOODWILL AND THE PROMOTION OF CROSS CULTURAL UNDERSTANDING, AND EDUCATION



LuxArt Silks

• Sarasota, Florida, United States

• Order Processor

  • Oct 2021 - May 2023



All Hands and Hearts

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Team Leader - Roofing

  • Jun 2018 - Aug 2018

  Lead teams to repair/seal roofs damaged by Hurricane Maria/Irma. Assistant Team Leader for mold remediation inside homes. Participated in community service to support Back to School efforts and distribute food and water to families still in need. Lead teams to repair/seal roofs damaged by Hurricane Maria/Irma. Assistant Team Leader for mold remediation inside homes. Participated in community service to support Back to School efforts and distribute food and water to families still in need.



Kimberly-Clark

• United States
• Manufacturing
• 700 & Above Employee

• Ecommmerce Channel Manager

  • Jul 2012 - May 2018

  Provide the interface for Amazon & Multi-Channel Retailers with KC brands providing distribution, pricing, digital shelving and merchandising analysis and recommendations to ensure executional excellence against KPI's and achievement of growth objectives and goals while managing channel conflict. Creating new processes, best practices, and facilitating the institutionalization of ecommerce into the Customer Development organization which included developing and launching the ePIM in 2015.- Met & exceeded growth goals for baby category in 2013-2016 when overall national category reflected negative growth.- Created DPSM score cards that included BCC strategies and overall ecommerce strategies with alignment to current actions that deliver on those strategies. This provided improved organizational alignment of strategies, tactics, and performance of ecommerce activities.- Created Scheduled Change Document & Process for all images and copy to ensure available and distributed prior to all new product launches. This included PIM integration within KC as well as digital content syndicators such as Kwikee, Gladson, & WebCollage.- Responsible for company-wide training, updating, and optimization planning for North American PIM. Includes prioritization of expanded capabilities, functionality, and reporting. Show less

• Channel Manager - Drug, Dollar, Grocery

  • Aug 2009 - Jul 2012

  Provide the interface for KC’s top Drug and Dollar Teams with the Go To Market team, providing distribution, pricing, shelving and merchandising (DPSM) analysis and recommendations to ensure executional excellence against KPI's and achievement of growth objectives and goals- Conducted Senior Shopper Training at the National Sales Meetings for Walgreens and Rite Aid. This was the first time either retailer allowed a CPG partner to present at this type of meeting. - Recognized for as a subject matter expert for the shopping experiences of seniors in the September 14, 2009 Wallstreet Journal “Seeing Store Shelves Through Senior Eyes” highlighting the Senior Shopping Experience Training and how it is build KC brands and is building an indispensable partnership with our retail partners. - Responsible for the Insights portion of Kroger Baby Area Reinvention project with Kroger and Nestle. Lead Virtual Reality research and launched successfully based on modeled outcomes. Show less

• Channel Manager

  • 2010 - Jun 2012

• Associate Market Research Manager - Shopper Insights

  • Apr 2005 - May 2010

• Consumer Study Manager-Product Consumer Insights

  • Sep 1997 - Apr 2005