Experience

RecWorks Ltd

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Researcher

  • Nov 2019 - Present

  Community driven recruitment. Community driven recruitment.



Lionbridge

• United States
• Translation and Localization
• 700 & Above Employee

• Internet Assessor

  • Oct 2017 - Aug 2019

  Working for Lionbridge client Google, completing a wide variety of projects assessing the quality of websites and analysing the quality and usefulness of web search results, often in relation to user location. Main tasks included reviewing online search results, providing written feedback and analysis on content found in search engine results and providing ratings on their relevance to the search terms used. Tasked with reviewing the language used within search results by examining grammar, tone and cultural relevance. Web page quality is also examined, where individual websites are assessed for their quality, trustworthiness and usefulness.



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Specialist - Account Bank Team

  • May 2006 - Sep 2009

  April 2009 - Sept 2009 Subject Matter Expert (SME) ●Four month secondment at Citibank Dublin to assist with the smooth migration of the Account Bank Team from the London Office to the Dublin office. ●Providing training and support for all roles within the newly created Account Bank Team. Creating individual training plans and conducting weekly feedback sessions to ensure a thorough and complete training program and a successful transition period. Sept 2008 - April 2009 Specialist ●Supervisor for the Account Bank Payments Team. ●Maintaining the team’s email inbox, delegating queries and instructions accordingly. ●Acting as the main point contact for query resolution when escalation was required. ●End of day Investment and cash reconciliations. ●I was promoted into this position in September 2008. May 2007 - Sept 2008 Senior Service Representative ●Working within the Specialised Agency Department as a ‘Payments Verifier’. ●Main duties included the verification and releasing of payments, SWIFT and Tested Telex. ●Booking Foreign Exchange trades and Treasury Time Deposits. ●Arranging subscriptions/redemptions to and from specific Money Market Funds. ●Query resolution via telephone and email, liaising directly with UK and Overseas based clients. ●I was promoted into this position in May 2007. May 2006 - May 2007 Intermediate Service Representative ●Working within the Specialised Agency Department as a ‘Payments in-putter’. ●The Account Bank Payments Team manually process payments derived from Project Finance, Structured Finance and Escrow Deals, Mergers and Acquisitions. ●Main duties included completing full security checks on all incoming payment instructions. ●Inputting payment instructions. ●The total number of Account Bank payments processed in 2007 was 21,559.



American Express

• United States
• Financial Services
• 700 & Above Employee

• Reconciliation Clerk

  • Feb 2004 - May 2006

  ●Main duties included ensuring the timely reconciliation of Travellers Cheque sales and settlement. Extensive liaison both internally and externally via telephone and email to ensure query resolution. ●Main duties included ensuring the timely reconciliation of Travellers Cheque sales and settlement. Extensive liaison both internally and externally via telephone and email to ensure query resolution.



Lloyds Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Customer Service Officer

  • Aug 1998 - Jan 2000

  ●Processing client’s instructions, cash account reconciliation, ensuring timely query resolution. ●Processing client’s instructions, cash account reconciliation, ensuring timely query resolution.