Amy Kimura

Senior User Experience Strategist at NewCity - An Interactive Design Agency
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Contact Information
Location
New York City Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Indonesian Full professional proficiency
  • Dutch Limited working proficiency

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Bio

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Credentials

  • UX Certification
    Nielsen Norman Group
    May, 2023
    - Oct, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior User Experience Strategist
      • Jul 2021 - Present

      Working with a collaborative and close-knit team of developers, visual designers, and awesome clients, I design and conduct qualitative and quantitative user research and help build data-informed, accessible websites and strategies for a wide variety of projects in higher ed, healthcare, non-profit, and cultural institutions. I'm often involved all the way from stakeholder engagement through final QA and post-launch evaluation. In between, I figure out where we need to focus our research, design targeted research strategies, funnel those findings into wireframes and IA design, help piece together powerful pattern libraries, and make sure we build something that works for our clients and their end users. Along the way, I communicate our research findings to relevant stakeholders throughout our client organizations, demonstrating how data-informed insights have impacted our strategy. Besides building a great end product, I always strive to facilitate a positive experience for client project teams, who are often balancing a challenging plate of competing priorities. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Web Services Librarian
      • Aug 2017 - Jul 2021

      Helped create, maintain, and iteratively improve on a user-friendly, accessible web presence informed by the needs and behaviors of library users from across the Rutgers community. Serving as the product owner, I partnered collaboratively with an external agency to take a deep dive into our internal and external users' needs and preferences through qualitative and quantitative research, resulting in a complete, ground-up re-envisioning of how the libraries provide access to library resources. With a service design-oriented interest in the holistic user experience, and placing accessibility at the forefront of my thinking, I helped transition the libraries to a new resource discovery platform, focusing especially on how we could improve long-standing internal and user-facing workflows. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant Professor-Librarian - Westminster Choir College
      • Aug 2011 - Aug 2017

      Primarily responsible for overseeing the library's Special Collections and Archives, including the design and implementation of a digital reformatting program; overseeing delivery of digital content; arranging special exhibits; cataloging Special Collections materials and collections; management of archival processing. Other duties included website/library resource design and administration; service on library and university academic committees; reference and research assistance for general collection and Special Collections; general and course-embedded information literacy and bibliographic instruction; cataloging for main library collection; collection development for instrumental music and music theory. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Project Archivist - William L. Clements Library
      • Jun 2010 - Aug 2010

      Copy and original MARC cataloging of 18th- to 20th-century sheet music, predominantly American; curated public exhibit on politics and artistry in 19th century sheet music. Copy and original MARC cataloging of 18th- to 20th-century sheet music, predominantly American; curated public exhibit on politics and artistry in 19th century sheet music.

    • Archival Assistant - Music Library
      • May 2008 - Aug 2008

      Assessed content, quality, and conservation needs of an extensive American sheet music collection (mid-19th to mid-20th century); developed a proposal for digitization of the collections. Assessed content, quality, and conservation needs of an extensive American sheet music collection (mid-19th to mid-20th century); developed a proposal for digitization of the collections.

    • Graduate Student Instructor
      • Sep 2004 - May 2007

      Provided group and private instruction of the University’s Javanese gamelan (musical ensemble); led discussion sections covering the history of Western music from 1700 to the present, including some non-Western and theoretical topics Provided group and private instruction of the University’s Javanese gamelan (musical ensemble); led discussion sections covering the history of Western music from 1700 to the present, including some non-Western and theoretical topics

    • Conservation Assistant
      • May 2005 - Aug 2005

      Restored, stabilized, and preserved books and other documents on paper; participated in disaster recovery operations Restored, stabilized, and preserved books and other documents on paper; participated in disaster recovery operations

Education

  • University of Michigan
    Master of Arts (M.A.) (ABD), Musicology and Ethnomusicology
  • State University of New York at Albany
    MSIS, Library and Information Science
  • Skidmore College
    BA, Music

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