Experience

NAMI San Antonio

• United States
• Mental Health Care
• 1 - 100 Employee

• Education And Outreach Coordinator

  • Dec 2021 - Present



Opportunity Center for the Homeless

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Clinical Supervisor

  • May 2018 - Dec 2020

  Supervised BSW and MSW level social work interns in case management with chronically homeless individuals. Worked collaboratively with agency leadership and UTEP to develop internship program. Provided case management to chronically homeless single men and women. Mentored graduate students participating in UTEP macro social work classes. Facilitated bi-weekly interdisciplinary case conference meetings. Supervised BSW and MSW level social work interns in case management with chronically homeless individuals. Worked collaboratively with agency leadership and UTEP to develop internship program. Provided case management to chronically homeless single men and women. Mentored graduate students participating in UTEP macro social work classes. Facilitated bi-weekly interdisciplinary case conference meetings.



Texas Department of State Health Services

• United States
• Government Administration
• 700 & Above Employee

• Human Services Specialist VII

  • Jan 2017 - Feb 2018

  Conducted comprehensive assessments to determine eligibility and need for attendant services. Developed individualized service plans with clients and performed follow-up. Provided comprehensive case management services to families. Linked families to community resources through information and referrals. Maintained detailed records in State information system. Performed outreach in the community. Conducted comprehensive assessments to determine eligibility and need for attendant services. Developed individualized service plans with clients and performed follow-up. Provided comprehensive case management services to families. Linked families to community resources through information and referrals. Maintained detailed records in State information system. Performed outreach in the community.



El Paso Child Guidance Center

• United States
• Mental Health Care
• 1 - 100 Employee

• Master of Social Work Therapist Intern

  • Aug 2015 - May 2016

  Conducted comprehensive bio-psychosocial assessments of clients. Provided individual psychotherapy to child clients and psycho-education to parents. Wrote grants to fund mental health services and trainings. Used oral presentation skills to educate community at health fairs regarding child trauma, including sexual abuse. Conducted comprehensive bio-psychosocial assessments of clients. Provided individual psychotherapy to child clients and psycho-education to parents. Wrote grants to fund mental health services and trainings. Used oral presentation skills to educate community at health fairs regarding child trauma, including sexual abuse.



El Paso County Statutory Probate Court No. 2

• El Paso, Texas, United States

• Master of Social Work Student Intern

  • Aug 2014 - May 2015

  Performed home visits and assessments of elderly individuals and individuals with disabilities to determine cognitive as well as physical level of functioning. Used various tools such as the MMSE (Mini-Mental Status Examination) in assessing level of cognitive functioning. Used critical thinking and written communication skills to create reports for the Court. Presented oral testimony and recommendations to the Court. Performed home visits and assessments of elderly individuals and individuals with disabilities to determine cognitive as well as physical level of functioning. Used various tools such as the MMSE (Mini-Mental Status Examination) in assessing level of cognitive functioning. Used critical thinking and written communication skills to create reports for the Court. Presented oral testimony and recommendations to the Court.



El Paso Children's Hospital

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Family Advocate

  • Jul 2012 - May 2014

  Investigated and resolved problems and difficulties families experienced while receiving care, often needing to diffuse emotionally charged situations in the process. Used oral presentation skills to educate staff on families’ negative perceptions of care received as well as best practices to address these perceptions. Documented interactions with families in hospital database. Prepared reports for staff meetings. Investigated and resolved problems and difficulties families experienced while receiving care, often needing to diffuse emotionally charged situations in the process. Used oral presentation skills to educate staff on families’ negative perceptions of care received as well as best practices to address these perceptions. Documented interactions with families in hospital database. Prepared reports for staff meetings.



Opportunity Center for the Homeless

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Housing Coordinator and Re-Entry Specialist

  • Feb 2010 - Aug 2011

  Performed needs assessments and created service plans based on clients’ needs and wishes. Made referrals to transitional living centers, the housing authority, private landlords, and social service providers in El Paso community. Provided case management to clients until they achieved service plan goals. Advocated for clients with probation officers, social security officials, and lawyers. Documented cases in Homeless Management Information System (HMIS) database. Participated in El Paso Coalition for the Homeless and El Paso Jail Diversion Committee monthly meetings.



Annunciation House

• United States
• Hospitality
• 1 - 100 Employee

• Shelter Coordinator/Shelter Staff

  • Aug 2005 - Dec 2009

  Managed day-to-day operations of shelter housing 15-30 refugees and immigrants. Trained and counseled staff in case management; mediated conflicts; provided support and crisis intervention for guests. Advocated successfully for guests to be accepted into medical discount programs, to receive medical referrals, to be enrolled in school, and to receive Social Security Survivors’ benefits. Educated college and university students about the US/Mexico border, including translating for them at presentations at factories, law offices, and social service agencies in Cd. Juarez