Experience

FastNet International Ltd

• Customer Services Manager

  • Nov 2009 - Present

  FastNet are an Award winning Business ISP. Our aim is to increase customer satisfaction by developing and delivering the products and services that our customers demand. We have built solid long term relationships with our customers and over 90% now have multiple services with FastNet. FastNet are an Award winning Business ISP. Our aim is to increase customer satisfaction by developing and delivering the products and services that our customers demand. We have built solid long term relationships with our customers and over 90% now have multiple services with FastNet.



BSI

• Switzerland
• Software Development
• 200 - 300 Employee

• Client Services Co-Ordinator

  • Feb 2007 - Nov 2009

  BSI is the National Standards Body of the UK with their Kitemark logo being widely recognised and highly sought-after. I worked in the Operations Support department as a Kitemark Specialist and had sole responsibility for administrating a number of the schemes. During my time there my previous department was dissolved and all schemes transferred to Operations Support; I was then in charge of making sure all my new team members were fully trained and confident in the day to day running of these schemes. Show less