Experience

Wycombe Museum

• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Visitor Experience Manager

  • Sep 2020 - Present

  Currently a Visitor Experience Manager, I oversee the daily operations of Wycombe Museum’s temporary Pop-Up Exhibition which requires me to manage a team of volunteers, organise rotas, ensure compliance with health and safety standards, promote the store via social media, and to order specialised technology. Skilled in administration, I maintain spreadsheets and analyse data from visitor surveys, and as an informal PA to the Museum Director, I also attend meetings to take minutes.I have also been successful in the introduction of a new Track and Trace system in line with GDPR requirements, and in supporting an increase in weekly visitor numbers, from 100 monthly visits to 675 monthly visits.

• Duty Manager

  • Mar 2020 - Present

  As part of this role, I mostly oversee day-to-day operations across the Museum, answering phone calls and speaking with visitors and volunteers. Recently I have been able to research and write display panels, and sometimes assist with conservation work.

• Collections Volunteer

  • Jul 2019 - Mar 2020

  Formerly a Collections Volunteer, based within the museum itself, I analysed and recorded historical data, handled and processed delicate historical materials and collections in the archives, and audited and recorded the contents of each box.



Wycombe Swan Theatre

• United Kingdom
• Entertainment
• 1 - 100 Employee

• Hospitality Assistant

  • Jul 2019 - Mar 2021



University of Winchester

• United Kingdom
• Higher Education
• 700 & Above Employee

• Peer Assisted Learning Leader

  • Sep 2018 - May 2019

  As a Peer Assisted Learning Leader, I facilitated weekly sessions for circa 20 first-year students to support them in their transition to university to build their confidence in learning. This required me to use subject knowledge and experience to forward plan and execute a range of activities. I also shared resources, led student interactions to address any issues, and approached learning with proactive solutions. As a Peer Assisted Learning Leader, I facilitated weekly sessions for circa 20 first-year students to support them in their transition to university to build their confidence in learning. This required me to use subject knowledge and experience to forward plan and execute a range of activities. I also shared resources, led student interactions to address any issues, and approached learning with proactive solutions.