Experience

EVARAE

• United Kingdom
• Retail
• 1 - 100 Employee

• EVARAE Retail Assistant

  • Jul 2023 - Present



NET-A-PORTER

• United Kingdom
• Retail
• 700 & Above Employee

• Merchandising Admin Assistant

  • Feb 2022 - Jul 2023

  - Generate accurate delivery forecasting for the weeks ahead for the wider business to review targets within the Bags and Lifestyle department - Produce weekly delivery summary for the Bags and Lifestyle department and feedback to team weekly - Enforce early stock deliveries for a steady flow of products during the shipping window, maximising the full-price selling period - Work closely with Trade and Transport to fully understand our Shipping Terms and Customs requirements, acting as the go-between to ensure compliance - Aim to resolve all warehouse delivery queries within 24hrs - Negotiate late delivery discounts, cancellations, SOR's and RTV's with Luxury Bags brands via email - Prepare weekly reports to monitor performance of the Bags and Lifestyle department, highlighting key findings to my team Show less



Missguided

• United Kingdom
• Retail
• 100 - 200 Employee

• Trainee Merchandiser

  • Jul 2021 - Oct 2021

  - Based in the Headquarters in Manchester for Outerwear, Denim & Jeans - Monday Trade // prepare key spreadsheets for Assistant Merch/Merchandiser - Historical Databases // update weekly to be able to look at past performances - KPI Trackers // weekly spreadsheet sent to management about key KPIs - Progressing // weekly meeting with team regarding product arrivals/delays - Constant communication with suppliers from around the world like China - Weekly Intake // products delivered last week, this week and next week - Line Cards // forecast weekly sales for each department - Created regular line lists to help the trading department Show less



Kumon UK

• United Kingdom
• Education Administration Programs
• 400 - 500 Employee

• Class Assistant

  • Jul 2016 - Apr 2021

  Liaising and maintaining positive working relationships with parents of students as and when required. Accurately marking and recording student’s work and completing reporting methods as and when required. Assisting in setting up and clearing down the classroom in a timely manner to ensure the environment is ready for activity when the first student arrives. Liaising and maintaining positive working relationships with parents of students as and when required. Accurately marking and recording student’s work and completing reporting methods as and when required. Assisting in setting up and clearing down the classroom in a timely manner to ensure the environment is ready for activity when the first student arrives.



TOPSHOP TOPMAN

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Advisor

  • Jul 2019 - Sep 2019

  Received the job when only 4 out of 14 applicants were accepted. Stock retention/management taking inventory of stock throughout the whole store in early hours of the morning. Directly work with customers on the shop floor. Complete sales transactions on the tills. Received the job when only 4 out of 14 applicants were accepted. Stock retention/management taking inventory of stock throughout the whole store in early hours of the morning. Directly work with customers on the shop floor. Complete sales transactions on the tills.



Luxe + Hardy

• United Kingdom
• Retail

• Sales Advisor, Key Holder/Intern

  • Nov 2018 - Apr 2019

  Assisted the merchandiser in operating the Shopify website and the Royal Mail Click & Drop website in order to manage and process orders. Assisted the buyer in finding new products that are sleep, relaxation and natural focused, that could be sold in the store. Solely opened and collapsed the luxury sleepwear concept store every weekend, which is based in Belgravia, London. Solely making transactions and replenishing natural, vegan luxury stock. Wrote blog posts on the sister brand’s digital health and wellness magazine called Hip and Healthy. Show less



Guess Store

• United States
• Retail
• 200 - 300 Employee

• Sales Advisor

  • Oct 2018 - Nov 2018

  Launched the new Guess store in the O2 Icon Outlet, which is based inside the O2 arena. Directly work with customers on the shop floor. Handle deliveries by labelling and tagging vast amounts of clothing and accessories. Complete sales transactions on the tills. Launched the new Guess store in the O2 Icon Outlet, which is based inside the O2 arena. Directly work with customers on the shop floor. Handle deliveries by labelling and tagging vast amounts of clothing and accessories. Complete sales transactions on the tills.



Miss Selfridge

• United Kingdom
• Retail Apparel and Fashion
• 100 - 200 Employee

• Sales Advisor

  • Nov 2017 - Jan 2018

  Directly work with customers on the shop floor. Using fashion knowledge and selling techniques to recommend suitable items to shoppers. Stock clothing on racks and shelves. Complete sales transactions on the tills. Directly work with customers on the shop floor. Using fashion knowledge and selling techniques to recommend suitable items to shoppers. Stock clothing on racks and shelves. Complete sales transactions on the tills.



Hotel Chocolat

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor

  • Oct 2015 - Jan 2016

  Processing orders on the till and proactively maintaining stock levels. Promoting samples to prospective customers and advising them on their purchases. Effectively working in a team to provide a great customer experience. Processing orders on the till and proactively maintaining stock levels. Promoting samples to prospective customers and advising them on their purchases. Effectively working in a team to provide a great customer experience.



Medipass Healthcare Limited

• United Kingdom
• Hospitals and Health Care

• Office Assistant

  • Aug 2015 - Aug 2015

  Recording expenses and invoices onto a spreadsheet. Coding expenses and assisting in credit control. Ordering computer consumables on behalf of the CEO and Financial Controller within the budget and timescales. Answering queries on the phone and via email. Liaising with suppliers to track progress of orders. Recording expenses and invoices onto a spreadsheet. Coding expenses and assisting in credit control. Ordering computer consumables on behalf of the CEO and Financial Controller within the budget and timescales. Answering queries on the phone and via email. Liaising with suppliers to track progress of orders.