Experience

St Lawrence College

• United Kingdom
• Education Management
• 1 - 100 Employee

• College Administration Manager

  • Aug 2018 - Present

  I currently manage the College Administration function at St Lawrence College ensuring the team meets all college requirements effectively and efficiently. Making sure there is effective organisation and communication between Administration and the various stakeholders including but not limited to Staff, Parents, and Pupils. I have overall responsibility for the integrity, integration and reporting of data within the iSAMS MIS. This includes the interface of data between iSAMs and other systems. i ensure that the system is developed to meet the needs of the school, enabling senior leaders to make informed decisions and judgements using the full functionality of the MIS platform. Show less



Markerstudy Insurance

• United Kingdom
• Insurance
• 700 & Above Employee

• • Oct 2017 - Aug 2018

  Promotion received to Administration Manager, managing the administrative support team, heading up various project work streams, including in the implementation and running of CRM System, a Broker Hub Portal system, Supporting Underwriters, and Head of Broker Management and the legal department with the management and Distribution of New Terms of Business Agreements and Trading Scheme Agreements as well as assisting in the production, analysis and distribution of broker and departmental MI.

• • Jun 2015 - Oct 2017

  Promoted from Support assistant to Senior administrator providing support to the Broker Managers (road based) and assisting with the development of Broker accounts and queries.



Zenith Marque

• Whitstable, Kent, United Kingdom

• Sales Support and Personal Assistant

  • Apr 2012 - Jun 2015

  I initially worked for the Head of Intermediary Development and Head of Corporate Accounts as personal assistant. I was also an administrative support assistant to the intermediary development team which included two Regional Development Managers and two Telephone Development advisors my job however soon evolved including various other responsibilities. I initially worked for the Head of Intermediary Development and Head of Corporate Accounts as personal assistant. I was also an administrative support assistant to the intermediary development team which included two Regional Development Managers and two Telephone Development advisors my job however soon evolved including various other responsibilities.



Q Hotel + Spa

• Hospitality
• 1 - 100 Employee

• Conference and Events Manager

  • Mar 2011 - Apr 2012

  I worked as Conference and Events Manager at the Ashford International Hotel and dealt with the selling and organising of conferences, Meetings, Training Days, weddings, Comedy Nights, Private Functions, Exhibitions, Fashion shows, and various other parties and events. I had to have excellent Sales skills being able to meet and liaise with potential clients selling the hotel event space and managing the conference and banqueting requirements. I worked as Conference and Events Manager at the Ashford International Hotel and dealt with the selling and organising of conferences, Meetings, Training Days, weddings, Comedy Nights, Private Functions, Exhibitions, Fashion shows, and various other parties and events. I had to have excellent Sales skills being able to meet and liaise with potential clients selling the hotel event space and managing the conference and banqueting requirements.



Saga plc.

• United Kingdom
• Financial Services
• 700 & Above Employee

• Sales Consultant

  • Mar 2008 - Mar 2011

  Provided customers with exemplary service by dealing with all calls efficiently, accurately and promptly hitting targets and contributing to team achievements of all KPIs. Exceeded the quality standards set by the Saga in handling calls and ensure that all promises to the customers were fulfilled. Obtaining a thorough understanding of all products and processes. Helping to train new members of staff. Working part time whilst at university progressing to full-time once completing my degree. Show less