Experience

Pixos Print

• United States
• Printing Services
• 1 - 100 Employee

• Account Manager

  • Sep 2020 - Present

  ■ Serve as primary point of contact for clients and manage 130 accounts worth $1 million in annual revenues ■ Coordinate projects from estimating to delivery, ensure accurate and efficient job entry and approvals, and maintain a customer-driven environment with the goal of on-time, accurate and quality deliverables ■ Instrumental in communicating with clientele and sales to determine full scope of project, establishing practical solutions and feasible options, be responsive to requests, address issues, and recommend printing processes to meet stakeholder requirements efficiently ■ Estimate, process, monitor and track project performance, and invoice projects through PrintSmith ■ Solicit and procure vendors for estimates and provide resources for sublet projects ■ Provide administrative functions and backup support to other department ■ Coordinate projects from estimating to delivery, ensure accurate and efficient job entry and approvals, and maintain a customer-driven environment with the goal of on-time, accurate and quality deliverables ■ Process and record accounts payable and accounts receivable transactions, generate monthly billing statements, and track expenses Show less



MillRace Design Associates

• Production Manager

  • Apr 2005 - Mar 2020

  ■ Created and managed production schedules, solicited multiple vendor quotes, forecasted and allocated assigned resources, and trafficked projects through inception to completion ■ Coordinated the production and fulfillment of printed collateral materials including magazines, books, annual reports, direct mail, brochures, ads, packaging, and signs for multiple B2B and B2C clients ■ Compiled and analyzed checklists for monitoring and tracking performance, coordinating creative staff, and delivery of projects through Google Docs ■ Developed printing specs, negotiated pricing, and supervised printers via bidding, scheduling, proof approvals, press checks, issue resolution, quality assurance, and shipping of all client collateral to ensure the best results, meet budget guidelines, minimize and avoid cost over runs, and continually identify cost saving opportunities ■ Procured and grew qualified vendor resources to bring new capabilities to the company and create competitive bidding ■ Developed, implemented, and refined new production procedures to ensure a smooth flow of traffic throughout the creative and production processes ■ Coordinated ad placements and designed content for high-end magazines for a national athletic club with a circulation of 55,000+ annually ■ Instrumental in establishing practical solutions, feasible options, and recommended printing processes to meet stakeholder requirements efficiently ■ Designed the visual style, layout, and images and executed the technical production for multiple creative projects assigned by creative supervisor simultaneously while meeting weekly deadlines ■ Created and managed archival process of files, client correspondence, printing estimates, and costs ■ Trained and supervised graphic design interns Show less



Greater Rochester Advertiser, Rochester, NY

• Art Department/Production Manager

  • Oct 2004 - May 2005

  ■ Formulated deadlines, coordinated, and oversaw all stages of projects from concept through delivery ■ Supervised creative staff ■ Advised sales representatives of job progress and identified and diagnosed potential problems ■ Prioritized and designated projects to appropriate designer ■ Planned and balanced client’s needs, goals, and budget considerations ■ Directed and coordinated all department activities ■ Established workflow procedures ■ Generated graphic materials for promotions, advertisements, and instructional materials ■ Produced and maintained graphic material for use in advertising and promotion of online products ■ Supervised creative design and directed final visual images that communicated the organization's marketing objectives to consumer ■ Implemented design parameters, style guides, and visual standards for all B2C content Show less



Rochester Institute of Technology

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director/Production Manager

  • Jan 2003 - Oct 2004

  ■ Formulated deadlines, coordinated, and monitored production stages of all printed and multimedia projects from copywriting through delivery ■ Arranged and conducted client and staff meetings ■ Advised clients of their responsibilities, job progress, and identified and diagnosed potential problems ■ Prioritized and designated projects to appropriate designer ■ Planned and balanced clients needs, goals, and budget considerations ■ Supervised and coordinated annual university bulletin series ■ Served as liaison between clients and staff ■ Oversaw and managed department budget and reported status to Director ■ Recorded and maintained job production costs and internal budget account records ■ Managed expenditures and generated invoices ■ Reconciled monthly budget statements ■ Prepared fiscal year and budget projection summaries Show less



REDCOM Laboratories, Inc.

• United States
• Telecommunications
• 100 - 200 Employee

• Graphic Designer

  • Mar 2001 - Jan 2003

  ■ Created and implemented design of marketing and advertising collateral and trade show exhibits ■ Oversaw workflow scheduling and managed creative and production efforts ■ Served as primary liaison with print vendors, service bureaus, and photographers ■ Refined production procedures, orchestrated new computer technology, and maintained archives ■ Planned goals and budget considerations ■ Recommended marketing strategies and advertising vehicles on an ongoing basis ■ Created and implemented design of marketing and advertising collateral and trade show exhibits ■ Oversaw workflow scheduling and managed creative and production efforts ■ Served as primary liaison with print vendors, service bureaus, and photographers ■ Refined production procedures, orchestrated new computer technology, and maintained archives ■ Planned goals and budget considerations ■ Recommended marketing strategies and advertising vehicles on an ongoing basis



Idea Connections

• Guatemala
• Financial Services

• Multimedia Developer

  • Jan 1997 - Mar 2000

  ■ Developed and compiled multimedia presentations ■ Assisted with print production of national advertising campaign materials ■ Directed, trained, trafficked, and assigned projects to creative services staff ■ Organized and directed execution of all corporate self-promotion materials and company events ■ Promoted from initial hire, computer graphic artist to multimedia developer ■ Formulated, executed design concepts, advised, and coordinated reproduction of training programs, seminars, and workshop materials ■ Directed development of marketing strategies, new products, and media planning for consultants Show less



Manning & Napier Advisors, Inc.,

• Manager of Design

  • Mar 1996 - Jan 1997

  ■ Conceptualized and designed print and promotional materials for all departments ■ Researched and compiled stock photography, diversified paper stock inventory, and acquired print and bindery equipment for in-house creative department ■ Coordinated, negotiated rates, and maintained printing expenditures ■ Supervised and assigned duties of junior designer ■ Conceptualized and designed print and promotional materials for all departments ■ Researched and compiled stock photography, diversified paper stock inventory, and acquired print and bindery equipment for in-house creative department ■ Coordinated, negotiated rates, and maintained printing expenditures ■ Supervised and assigned duties of junior designer


International Art Acquisitions, Inc..
• Art Consultant/Gallery Manager

  • Sep 1994 - Mar 1996

Nan Miller Gallery
• United States
• Primary and Secondary Education
• Design/Layout Artist/Sales Consultant

  • Sep 1989 - Sep 1994