Amy Hansen PHR SHRM-CP FPC
Human Resources at Dakota Electric Association- Claim this Profile
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Topline Score
Bio
Credentials
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SHRM-CP
SHRMMar, 2015- Oct, 2024 -
Professional in Human Resources (PHR®)
HR Certification Institute - HRCIJan, 2011- Oct, 2024 -
Fundamentals of Payroll Certification
American Payroll AssociationJan, 2003- Oct, 2024
Experience
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Dakota Electric Association
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United States
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Utilities
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1 - 100 Employee
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Human Resources
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Mar 2022 - Present
Responsible for managing the overall operations of the human resources department, including designing and implementing human resources programs and policies that help employees succeed throughout their employee life cycle, and that assist company leaders to better manage their workforce. Responsible for managing the overall operations of the human resources department, including designing and implementing human resources programs and policies that help employees succeed throughout their employee life cycle, and that assist company leaders to better manage their workforce.
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General Parts Group
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United States
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Facilities Services
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100 - 200 Employee
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Director of Human Resources
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Aug 2016 - Jun 2022
* Oversaw all facets of human resources in an organization with 400 multi-state employees, in 29 U.S. locations. * Provided human resource support to managers in 25 states, assisting them with talent management, performance management, disciplinary action, terminations, and other employee relations.* Developed policies, procedures, and best practices that adhere to our company culture. * Contributed to strategic workforce planning, budgeting, vendor selection, legal and regulatory compliance, and risk mitigation.* Collaborated with leadership to design a competitive benefit and wellbeing package.* Identified high-quality candidates and facilitate their pre-hire and onboarding process. * Focused on development of employees and manage succession planning to focus on future employment gaps. * Developed safety initiatives and policies that focus on ensuring the health and safety of our employees and those that we come in contact with* Identified training and development gaps within the organization. Establishes company-wide learning and development programs that support the employee life cycle. Assists in arranging suitable training solutions for employees.
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Director of Payroll and Human Resource Services
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Nov 2013 - Apr 2016
* Provided leadership and direction to a team of Payroll/HR Specialists and Sales Representatives* Served as a member of the leadership team and contributed to strategic business goals * Provided HR support; advising on legal compliance, terminations, policies, FMLA, ACA, and handbook revisions* Focused on talent management initiatives to staff appropriately, drive business results and reduce turnover* Identified and designed a strong training program to develop and enhance the employee’s skills* Facilitated human resource trainings to provide managers with legal updates to maintain compliance* Implemented, integrated and maximized usage of a new HRIS system to assist with employee life cycle and improve efficiency of all human resource and personnel tasks* Ensured compliance with federal, state and local government regulations in over 32 states* Worked closely with senior leaders to identify key issues in response to organizational growth and integration, and designed procedures and tools necessary for the company's success
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Restaurant Technologies
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United States
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Food and Beverage Services
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500 - 600 Employee
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Human Resource Generalist
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Nov 2009 - Dec 2013
At RTI I provided human resource support to achieve business objectives and strategic goals. As a Generalist I was involved in a variety of activities including; payroll, staffing, employee relations, benefits, training and compensation. First and foremost, I ensured that our 750 multi-state employees were paid accurately and in accordance to their state laws. I wrote policies and procedures and was responsible for updating our company handbook and presenting all of the changes to the management team. I conducted new hire orientations and began the socialization process for all new members at our corporate location. I worked with managers on disciplinary actions and the termination process to ensure legal compliance. I assisted our legal counsel with EEO, harassment and wage/hour claims, as well as trained our management team on how to avoid lawsuits in these areas. Each year I coordinated an annual company-wide review process so that all reviews and increases would be submitted once a year. In addition, I assisted the Recruiting Specialists and Benefits Administrator during peak times throughout the year. I was highly involved in several human resource projects and assignments.
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Eagle Creek, an Eviden Business
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Payroll and Benefits Manager
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Nov 2007 - Nov 2009
In this role I managed the Payroll and Benefits department and worked as an integral part of the human resources team. This position exposed me to a variety of multi-state compliance issues, as our workforce was present in 32 states. My position ensured that all 250+ employees were paid accurately and in accordance to federal and state wage and hour laws. My role was also responsible for the onboarding and termination of all employees. This included; interviewing, background checks, new hire paperwork, benefit enrollment, COBRA administration, severance paperwork and final payout compliance, based on applicable state laws.
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ADP
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United States
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Human Resources Services
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700 & Above Employee
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Implementation - Sales
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Sep 2001 - Aug 2006
At ADP I strived to give our new clients a first-class implementation experience by exceeding their expectations on customer service, timing and accuracy. I coordinated between 35 District Sales Managers and the small business implementation team to ensure that the proper expectations were established and attained. I significantly reduced the time required for a new client to input their first payroll on ADP's system, resulting in the small business unit in Minneapolis reaching and/or exceeding their new client install goal for three consecutive years. This reduction in time also allowed the District Managers more time to focus on acquiring new clients. In addition, I assisted as a backup in a variety of areas; full level tax, customer service support, payroll entry, client training and sales administration.
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Education
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2011 - 2014
Metropolitan State University
Bachelor's Degree, Human Resource Management -
2001 - 2005
Rasmussen College
Associates of Applied Science, Business Management, Sales & Marketing
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