Experience

Burleson Construction, Incorporated

• United States
• Construction
• 1 - 100 Employee

• Executive & Accounting Assistant

  • Apr 2021 - Present



STRIKE

• Technology, Information and Internet
• 1 - 100 Employee

• Payroll Specialist

  • Aug 2016 - Apr 2021

  •Ensure accurate and timely processing of weekly multi-state payroll for approximately six thousand field employees •Review weekly field tickets to assure compliance with government and company policies •Develop and maintain positive, collaborative, professional relationships with Project Support, Business Applications and Field Administration departments to encourage payroll efficiency •Enter employee wage garnishments (child support, levies, etc.), tax withholding's (federal and state), voluntary deductions and direct deposits to various systems for payroll processing •Process promotions, rate changes, division transfers, demotions, and title changes •Substantiate approvals for rate changes according to Strike’s policy and procedure expectations •Verify all new-hire classifications and rate changes are within the appropriate classification and pay-scale range as dictated by Strike best practices and in accordance with local, state and national guidelines •Provide superior customer service to all employees by responding to routine payroll inquiries through emails or phone calls received •Reconcile and track paid time off (PTO) requests and accruals •Process any PTO overrides for exceptions or time taken corrections •Scan and record all documents received for individual employee files or to weekly payroll logs• Work with accounts payable to properly credit or debit employee credit card transactions. This includes any missing receipts or receipts that are recovered after deduction has taken place.• Work with accounts receivable by notifying department of any child support payments that have been paid through an ACH transaction.• Work with accounts payable and accounting with any GL coding questions they may have of deductions taken or transactions processed during payroll.

• Payroll Assistant

  • May 2015 - Aug 2016

  •Scan and record all employee documents •Answer phone calls and emails received to the payroll inbox •Enter all new-hires into Strike’s Field Ticket Management System (FTMS) •Verify that all new hires integrate into Spectrum from FTMS and Workday •Open and sort all mail received for the payroll department •Process any FedEx shipments •Assist with the payroll duties on payroll day •Assist with the “after payroll duties” checklist •Enter any direct deposit, garnishments, and W-4 forms



First Victoria/Prosperity Bank

• Customer Service Representative/Teller

  • Jul 2013 - May 2015

  • Process debits and credits to accounts• Process both international and domestic wires• Dispute debit card transactions on accounts• Maintain customers’ accounts• Greet and answer customer calls• Help customers access their online banking accounts (reset, unlock, or set-up accounts)• Open new personal and business accounts• File accounts and transactions on a daily basis• Responsible for having cash drawer balanced and free of outages. • Process debits and credits to accounts• Process both international and domestic wires• Dispute debit card transactions on accounts• Maintain customers’ accounts• Greet and answer customer calls• Help customers access their online banking accounts (reset, unlock, or set-up accounts)• Open new personal and business accounts• File accounts and transactions on a daily basis• Responsible for having cash drawer balanced and free of outages.



Vera Bradley

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • May 2012 - Jul 2013

  • Answered incoming calls• Called customers to either wish them a Happy Birthday or to let them know their order was in• Worked at register processing transactions and helped count money at closing of the day• Provided guests with “Girls Best Friends” experience• Learned and remember recent, past, and upcoming patterns and styles for customers• Interacted with customers and helped them find the product that fit their needs • Answered incoming calls• Called customers to either wish them a Happy Birthday or to let them know their order was in• Worked at register processing transactions and helped count money at closing of the day• Provided guests with “Girls Best Friends” experience• Learned and remember recent, past, and upcoming patterns and styles for customers• Interacted with customers and helped them find the product that fit their needs



Liberty Tax Service

• Accounting

• Internship

  • Jan 2011 - Apr 2013

  • Answered incoming calls• Filed tax documents in file system• Imputed customers tax information into Income tax program.• Performed all office clerical work• Performed interviews and made schedules for marketing department • Answered incoming calls• Filed tax documents in file system• Imputed customers tax information into Income tax program.• Performed all office clerical work• Performed interviews and made schedules for marketing department