Experience

Mary Rutan Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Executive Assistant to the VP Physician intergration

  • May 2015 - Present

  Performed administrative services for the Vice President of Physician Integration by managing the flow of communication in and out of the office, arrange meetings and conferences, schedules appointments, and other duties related to the VP schedule, screen telephone calls and route calls appropriately, assisted in the process of employed physician salaries and bonuses, kept spreadsheets of provider’s yearly compensation, worked RVU, revenue, and charges. Assisted the Physician practices with Human Resources policies, assisted in monitoring the monthly Press Ganey reports for patient satisfaction. Kept a spreadsheet of the provider's yearly allotted money for education and dues. Conducting research on healthcare reform initiatives including payer reform; clinical integration and service delivery models, create reports from the EPM and EMR systems; interprets data and prepares summaries, interacts with clinical managers and other departments that report to the VP to provide guidance for interpreting policies, gathering information for reports and disseminate information to all departments. Took minutes at committee and department meetings as needed. Provides clerical assistance to Coordinator by assimilating data, draft policies, maintain spreadsheets for monitoring staff competency, records, contracts and other documents. Show less



Upper Valley Women's Center

• Troy, Piqua , Tipp City , Versailles Ohio

• Certified Medical Office Manager III - OB/GYN

  • Jul 2012 - Feb 2015

  Easily establish rapport with people of all ages, cultures, and beliefs. Developed effective internal controls and always operated within budget. Earned a reputation as a valuable and cooperative coworker by being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times, and assisting new managers and other staff within the hospital physician practices to become familiar with policy and operations. Developed solutions as part of quality management team. Effective in stressful situations. Designed custom spreadsheet programs for internal use as well as for clients. Ability to assess organizational needs and implement administrative procedures. Comprehensive knowledge and experience in group facilitation. Experienced manager with excellent team skills. Work as an individual contributor performing independent tasks at appropriate times, but can be a motivating team player. Achievement-oriented. Strength in the evaluation and analysis of operational workflows. Utilize programs to analyze and predict outcomes of statistical models. Trained new employees. Selected as part of the team to develop and implement new marketing positioning strategies. Strong presentation and leadership skills. Excel at organizing, coordinating and managing projects. Established goals and objectives, developed policies and procedures, recruited and trained staff, and initiated and enhanced systems. Show less



Todd J. Hixenbaugh MD

• Lima Ohio

• Practice Manager III - General Surgery

  • Feb 2000 - Apr 2012

  Manage team of three Trauma General Surgeons. Three practice sites and twenty-five employees. Created monthly trauma On-call, office, and employee schedules. Managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses. Monitored average monthly Account Receivable 85% 30-60 days. Scheduled surgical and endoscopy procedures. Assist in minor office surgical procedures, Billing, coding (ICD-9 working on ICD-10); first party collections, posted insurance payments, regularly evaluated employee performance, Provided careful supervision of the day-to-day operations. Develop new policies and procedures. Evaluate patient cares and patient satisfaction surveys. Identified inefficiencies and made recommendations for process improvements. Monitored physician's CME and arranged for medical conferences. Credentialing, Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options. Organized and led weekly personnel meetings. Organized monthly provider meetings. Show less