Experience

West Lancashire Borough Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Business Administrator

  • May 2021 - Present



Serco

• IT Services and IT Consulting
• 700 & Above Employee

• NHS T&T

  • Oct 2020 - Present

  Call Handler working for MBA Serco Test and Trace Scheme 2020-2021 (duties included working on various test and trace campaign schemes to support people during the COVID-19 pandemic, including welfare calls to provide additional support and guidance, contact tracing, and backwards tracing the virus and record information about contacts/ware abouts) Call Handler working for MBA Serco Test and Trace Scheme 2020-2021 (duties included working on various test and trace campaign schemes to support people during the COVID-19 pandemic, including welfare calls to provide additional support and guidance, contact tracing, and backwards tracing the virus and record information about contacts/ware abouts)



The Cricketers Pub

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Waitress

  • Sep 2016 - 2020

  (duties included serving food and drink, taking orders, preparing deserts and coffees, cashing bills off, clearing and cleaning tables, taking bookings, dealing with complaints and problems, providing outcomes, looking after customers to ensure they have a welcoming visit) I really enjoyed this job and it really helped to improve my customer service skills and work as part of a team. I managed this job alongside my degree and college (duties included serving food and drink, taking orders, preparing deserts and coffees, cashing bills off, clearing and cleaning tables, taking bookings, dealing with complaints and problems, providing outcomes, looking after customers to ensure they have a welcoming visit) I really enjoyed this job and it really helped to improve my customer service skills and work as part of a team. I managed this job alongside my degree and college