Director of Service Delivery

• Jul 2021 - Present

Director of Operations and Service Delivery Director of Operations and Service Delivery

Head of the YHIoT

• Jan 2020 - Jul 2021

Leading the management and development of the Yorkshire & Humber Institute of Technology. Focusing on the Levels 4 & 5 curriculum in Digital, Engineering/Manufacturing and Agri-Tech. Working in partnership with FE, HE and employers in the region to support and deliver higher level technical skills. Key areas of focus - Cyber Security, Mixed Reality, and Data. Leading the management and development of the Yorkshire & Humber Institute of Technology. Focusing on the Levels 4 & 5 curriculum in Digital, Engineering/Manufacturing and Agri-Tech. Working in partnership with FE, HE and employers in the region to support and deliver higher level technical skills. Key areas of focus - Cyber Security, Mixed Reality, and Data.

Head of the Yorkshire & Humber Institute of Technology

• Jan 2020 - Jul 2021

Senior Commercial Manager

• Aug 2016 - Jan 2020

Contract management of contracts for the deployment of national IT Services across the NHS. Activities include:- Change Control- Obligation/Compliance Management- Supplier Relationship Management- Dispute Management/Resolution- Data Management- Deployment Gateway Management- Exit and Decommissioning

Co-Chair of the LGBTQ+ & Allies Network

• Aug 2017 - Dec 2019

Providing advice, guidance and support to NHS Digital staff and management to ensure that the products, policies, and behaviours reflect the communities NHS Digital serves and does not disadvantage or otherwise negatively impact staff, the public and users of it's services.

Head of Contract Support

• May 2013 - Jul 2016

Managing a team of 11 Contract Support Officers to provide contract support for multiple national IT programmes across the NHS. These include SPINE, NHSMail, GPSoC, and LSP programmes.Work involved identifying best practice, developing new processes and streamlining existing. Developing work methods to ensure consistency and contract/business compliance. These include areas such as Change Control, Risk Management, Commercial Communications, Information Standards, Escrow, Budget management etc. Liaising with contractor teams and internal stakeholders across different departments from project level to programme board.Knowledge Management Champion for the Commercial team - involved promoting processes for gathering lessons learned and sharing best practice. Collating organisational lessons learned that can can be embedded contributing to organisational business improvement. Show less

Senior Network Manager

• Jan 2012 - Apr 2013

• Member of Leadership Team providing strategic and organisational management. • Contributing to the organisational strategy and business plans. • Contract, budget and performance management of a £1.2m ‘Community Hubs’ Skills Funding Agency funded programme. Performance management of 31 ‘Community Hubs’. • Project lead and budget management of £350k contract funded by Nominet Trust. To lead the research, design, development and implementation of a new website http://communityhowto.com and services aimed at the charitable and voluntary sector. • Project lead for research, design, development and implementation of a outcomes measurement framework and online tool. Management of £12k contract with Centre for Regional Economic and Social Research, Sheffield Hallam University. • Supporting and writing funding applications to national corporate funders including Big Lottery, Nominet Trust, BT. Show less

Senior Delivery Manager

• Sep 2006 - Dec 2011

• Contract and performance management of 64 organisations across England including some large national, politically important partners. • Project development and management of corporate stakeholder projects for Three, Asda, Mecca Bingo and BT. • Ensuring delivery against caseload and national key performance indicators including budget management based on delivery performance. Use of Prince 2 protocols. • Responsible for setting and ensuring compliance to quality and audit controls. • Managing compliance issues and cases of fraud. • Managing a geographically spread team of 3 employees. Show less

Regional Manager

• Jul 2003 - Sep 2006

• Effective partnership engagement and management • Contract and performance management of the learndirect networks in North Yorkshire and Humber. • Responsibility for business profiling and the budget allocation of £4m in contracts. • Network planning, strategic development and ensuring a high level of quality in provision. • Management and monitoring of over £2m in funding to around 900 UK online centres in the Yorkshire & Humber region. • Effective partnership engagement and management • Contract and performance management of the learndirect networks in North Yorkshire and Humber. • Responsibility for business profiling and the budget allocation of £4m in contracts. • Network planning, strategic development and ensuring a high level of quality in provision. • Management and monitoring of over £2m in funding to around 900 UK online centres in the Yorkshire & Humber region.

Development Manager

• May 2000 - Jun 2003

• Project and contract management of a National Lottery project enabling tenants across England to communicate via ICT and to develop training using such methods as e-Learning. • Successful fundraising and bid writing winning £500k contracts • Developed 20 access points across England providing a network for tenant internet access • Developed and delivered training for both employees and tenants in a variety of courses including Equality & Diversity and Empowerment • Project and contract management of a National Lottery project enabling tenants across England to communicate via ICT and to develop training using such methods as e-Learning. • Successful fundraising and bid writing winning £500k contracts • Developed 20 access points across England providing a network for tenant internet access • Developed and delivered training for both employees and tenants in a variety of courses including Equality & Diversity and Empowerment

Regional Systems Manager

• Jan 1997 - Apr 2000

• Management of sub-contractors to promote timely delivery and ensure high quality standards • Risk assessments undertaken • Issue management • Responsible for the management and support of IT systems for the North (Sheffield to Scotland) • Working as part of a team with two direct reports providing support to 300 employees • Member of the Change Management Board • Responsible for managing large IT business contracts (e.g. £500k IT procurement contract) • Budget responsibility • Designed and delivered training across a variety of systems and software packages • Report writing and presentation to Executive teams Show less

IT Manager

• Feb 1994 - Jan 1997

Sole responsibility for IT and Telecoms. Responsible to Chief Executive and member of Senior Management Team Third-party contract management Responsible for a £300k budget Produced a 3 year ICT business plan for the Department of Health Produced and developed detailed management information for the Department of Health Sole responsibility for IT and Telecoms. Responsible to Chief Executive and member of Senior Management Team Third-party contract management Responsible for a £300k budget Produced a 3 year ICT business plan for the Department of Health Produced and developed detailed management information for the Department of Health