Amy Epstein

UX Designer at Rx Outreach
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US
Languages
  • Korean Native or bilingual proficiency

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Bio

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Credentials

  • Introduction to User Experience Principles and Processes
    Coursera
    Feb, 2023
    - Oct, 2024
  • Campus Collective Peer Mentor
    University of California, Riverside
    Sep, 2020
    - Oct, 2024

Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • UX Designer
      • May 2023 - Present

      - Collaborating on user-centered design with a project manager and data analyst, ensuring seamless experiences for diverse users - Implementing cutting-edge tools and methods, creating user-friendly mobile and desktop prototypes for a nonprofit pharmacy - Working closely with the director of marketing to incorporate marketing messages and calls-to-action effectively within the website’s design while maintaining a user-friendly experience - Collaborating on user-centered design with a project manager and data analyst, ensuring seamless experiences for diverse users - Implementing cutting-edge tools and methods, creating user-friendly mobile and desktop prototypes for a nonprofit pharmacy - Working closely with the director of marketing to incorporate marketing messages and calls-to-action effectively within the website’s design while maintaining a user-friendly experience

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Specialist
      • May 2021 - Jan 2022

      - Analyzed customer and sales data for multiple departments to improve customer relations and departmental efficiency by 20% - Communicated effectively with team members in order to successfully manage holiday and anniversary sales - Analyzed customer and sales data for multiple departments to improve customer relations and departmental efficiency by 20% - Communicated effectively with team members in order to successfully manage holiday and anniversary sales

    • United States
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Content Creator and Marketing Assistant
      • Sep 2020 - May 2021

      - Spearheaded content creation initiatives for 1st Phorm, resulting in a 30% increase in brand engagement and online visibility through social media posts, and videos. - Collaborated closely with the marketing team to implement strategic campaigns, using social media trends and digital marketing expertise to boost sales and brand awareness. - Played a pivotal role in building a strong brand community through persuasive storytelling and effective communication, resulting in enhanced customer loyalty and retention. Show less

    • Real Estate
    • 1 - 100 Employee
    • Academic Tutor
      • Aug 2020 - May 2021

      -Taught children in over 10 subjects during a difficult transition into online schooling resulting in academic awards -Oversaw the overall wellbeing of the children and assisted them with coping during a pandemic -Disciplined children through communication in order for them to develop quality work habits -Taught children in over 10 subjects during a difficult transition into online schooling resulting in academic awards -Oversaw the overall wellbeing of the children and assisted them with coping during a pandemic -Disciplined children through communication in order for them to develop quality work habits

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Team Member
      • Apr 2019 - Sep 2019

      - Assisted with food preparation as well as inventory in a restaurant setting - Accurately and efficiently processed cash, credit card, and digital wallet transactions, following proper cash handling procedures. - Assisted with food preparation as well as inventory in a restaurant setting - Accurately and efficiently processed cash, credit card, and digital wallet transactions, following proper cash handling procedures.

Education

  • University of California, Riverside
    Bachelor of Arts - BA, Psychology, Business
    2019 - 2023

Community

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