Amy Emrick
Principal Program Management Technical Consultant at Telesto Group LLC- Claim this Profile
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Bio
Credentials
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SAFe Agilist Certification
Scaled Agile, Inc.Jan, 2023- Nov, 2024 -
VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)
VMwareJan, 2016- Nov, 2024 -
Certified Information Systems Security Professional (CISSP)
(ISC)²Jan, 2012- Nov, 2024 -
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory Configuration
MicrosoftDec, 2010- Nov, 2024 -
Microsoft Certified Technology Specialist: Windows Server 2008 Networking Infrastructure Configuration
MicrosoftDec, 2010- Nov, 2024 -
CompTIA Security+
CompTIAAug, 2009- Nov, 2024 -
Microsoft Certified Technology Specialist: Exchange Server 2007 Configuring
MicrosoftJun, 2008- Nov, 2024 -
Microsoft Certified Systems Engineer: Security (MCSE)
MicrosoftMay, 2004- Nov, 2024 -
CompTIA A+
CompTIAJan, 2002- Nov, 2024 -
CompTIA Network+
CompTIADec, 2001- Nov, 2024 -
Microsoft Certified Professional (MCP)
MicrosoftMar, 1999- Nov, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)May, 2022- Nov, 2024 -
FinOps Certified Practitioner
FinOps FoundationMay, 2022- Nov, 2024 -
Certified SAFe® 5 Agilist
Scaled Agile, Inc.Jan, 2023- Nov, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoJan, 2010- Nov, 2024 -
Cisco Certified Network Professional (CCNP)
CiscoSep, 2004- Nov, 2024 -
Microsoft Certified Trainer (MCT)
MicrosoftAug, 2001- Nov, 2024
Experience
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Telesto Group LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Principal Program Management Technical Consultant
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Mar 2020 - Present
As the principal technical managing consultant for a government portfolio of programs, I am responsible for engineering, implementation, and product management for enterprise level technical solutions related to Microsoft operating systems and services, Windows based applications and SQL databases, networking services, and Citrix utilizing cloud computing and traditional data center resources. I manage project activities from idea to sustainment for portfolio programs with independent software development lifecycles, including their budgets, schedules, priorities, and personnel. Some of my key activities are to: • Advise executives, leaders, and decision makers on key business decisions • Prioritize systems security to ensure solutions are protected and data stays confidential • Provide expert-level guidance and support in all aspects of architecture, services, migrations, networking, and documentation • Balance speed, cost, and quality when prioritizing work efforts and processing procurement items • Advocate for technology and process improvements • Establish organizational best practices based on lessons learned and newly available capabilities • Resolve issues and remove roadblocks • Provide cross-functional team leadership and mentorship • Employ Waterfall and Agile methodologies to manage projects • Evaluate requirements to develop solutions • Communicate solution and acceptance criteria to implementation teams • Direct internal and external team project activities to include security and testing • Establish and maintain policies, processes, and procedures • Manage scope creep and solidify transition plans Show less
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Inalab Consulting, Inc.
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United States
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Information Technology & Services
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1 - 100 Employee
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Senior Technical Lead
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May 2019 - Mar 2020
Supporting the GFEBS portfolio manager, I led system and application lifecycle management teams in the areas of network infrastructure and configuration, Microsoft Windows Server, Windows based applications, VMWARE, and Enterprise Storage. My responsibilities were to ensure operational expectations were met while developing and delivering new capabilities or efficiencies. Supporting the GFEBS portfolio manager, I led system and application lifecycle management teams in the areas of network infrastructure and configuration, Microsoft Windows Server, Windows based applications, VMWARE, and Enterprise Storage. My responsibilities were to ensure operational expectations were met while developing and delivering new capabilities or efficiencies.
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ECS
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Infrastructure Engineer
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Dec 2018 - May 2019
Provided the IPPS-A Government Program Manager expert lifecycle management support in the areas of network infrastructure and configuration, Microsoft Windows Server, Windows based applications, VMWARE, and Enterprise Storage. Some of my responsibilities were to ensure operational expectations were met while developing and delivering new capabilities or efficiencies. Provided the IPPS-A Government Program Manager expert lifecycle management support in the areas of network infrastructure and configuration, Microsoft Windows Server, Windows based applications, VMWARE, and Enterprise Storage. Some of my responsibilities were to ensure operational expectations were met while developing and delivering new capabilities or efficiencies.
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General Fund Enterprise Business System
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Arlington, Virginia, United States
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Senior Technical Lead
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Feb 2013 - Dec 2018
Supporting the GFEBS portfolio manager, I led system and application lifecycle management teams in the areas of network infrastructure and configuration, Microsoft Windows Server, Windows based applications, VMWARE, and Enterprise Storage. My responsibilities were to ensure operational expectations were met while developing and delivering new capabilities or efficiencies. Supporting the GFEBS portfolio manager, I led system and application lifecycle management teams in the areas of network infrastructure and configuration, Microsoft Windows Server, Windows based applications, VMWARE, and Enterprise Storage. My responsibilities were to ensure operational expectations were met while developing and delivering new capabilities or efficiencies.
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General Dynamics Information Technology
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IT Services and IT Consulting
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700 & Above Employee
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Datacenter Operations Specialist
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Jul 2009 - Jan 2013
At Naval Air Station, Patuxent River, I supported approximately 4,000 virtual and physical servers and over 60,000 customers. I was the team lead for the onsite security, directory and authentication, and electronic mail services for three physically independent networks. For security services, my responsibility was to develop and coordinate the implementation of new security policies, standards, and products for more than 20 sites. This was an enormous effort due to the involvement of many individuals with varying levels of prioritization and expertise. For the authentication and electronic mail systems, my role was to ensure highly available, organized, and current service for a diverse, distributed client base. Finally, as a product architect, I was engaged in designing the implementation of PKI and certificate services within the data center. This was to support secure communication and authentication for nontraditional users. My methodology for any project was to gather requirements from teams, customers, and management and then research and test different tools and their configurations to determine which would best support the environment and goals. Beyond just the application installation, configuration, and maintenance, I considered factors such as power consumption, ventilation requirements, and financial impact long term. Once evaluation was completed, I presented the pros and cons associated with each and made a recommendation on how we should proceed. Regardless of what the final decision was, I either deployed the solution, lead the team, or provided expertise to the team tasked with implementation and kept leadership abreast of progress. Show less
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College of Southern Maryland
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United States
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Higher Education
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500 - 600 Employee
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Adjunct Professor
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Jan 2010 - Jan 2012
As an adjunct professor, I have taught courses for credit toward a degree as well as courses for students interested in professional development and certification. Some of the courses I have taught are A+ computer hardware and software, security +, and Cisco Certified Network Associate. As an adjunct professor, I have taught courses for credit toward a degree as well as courses for students interested in professional development and certification. Some of the courses I have taught are A+ computer hardware and software, security +, and Cisco Certified Network Associate.
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PlanIT Group LLC
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United States
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Information Technology & Services
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1 - 100 Employee
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Senior Consultant
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Sep 2006 - Dec 2009
As a senior level consultant, I worked for banks, colleges, local government, health care, and retail. Each one presented unique requirements and priorities. I developed and delivered solutions for them. The exact work to be performed was determined via talks and documented in a statement of work and detailed project plan. The skills required included knowledge about server hardware platforms, associated storage components, and the networking pieces that provided the communication backbone for the applications to be hosted. Specific tasks I completed include installing server racks, servers, routers, switches, SAN equipment, and power components, setting up or reconfiguring directory services, network services, PKI, email, printers, file shares, and custom applications, applying industry best practices and optimizations, providing documentation and training as well as follow-on support, and developing Business Continuity Plans and implementing the associated technical components. Non-project work included assisting customers with Tier III customer support issues, completing audits, and providing technical support during public engagements. Show less
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JANUS Research Group
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United States
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Defense and Space Manufacturing
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300 - 400 Employee
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Senior System Engineer
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Jul 2003 - Sep 2006
As a Senior Systems Engineer for JANUS Research Group, I supported Joint Forces Command by completing projects to either upgrade or add functionality. For instance, I updated Joint Forces Command’s cluster services, migrated traditional server computers to blade server technology, and implemented certificate services in support of secure authentication as well as secure access to VPN, wireless devices, and web services. In addition to projects, I regularly performed server, SAN, and network maintenance, updates, and optimizations. The final facet of my job was Tier III support and troubleshooting. Show less
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ManTech
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Network Engineer
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Dec 2002 - Jun 2003
I was a Network Engineer working as a contractor for Space and Naval Warfare Systems Command. This position involved maintaining WAN connectivity. When connectivity problems arose, I used networking tools to troubleshoot and coordinated with other network teams to resolve them. I also supported Citrix access to various programs in the command. I published the applications, configured user profiles, and granted appropriate application permissions. I trained customers on the process of configuring their Citrix client and applications. Their understanding of the process resulted in fewer problems and better trouble analysis. Finally, I set up new LAN connections in our building, fixed Internet Explorer problems, and worked on printers. Show less
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Aera Technology
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United States
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Software Development
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300 - 400 Employee
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Network and Systems Engineer
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Mar 2002 - Oct 2002
I was an employee of AERA working as a Network and Systems Engineer to the Navy and Marine Core Intranet. I was responsible for maintaining a Windows 2000 Active Directory containing more than 400,000 objects using MMCs, scripts, and other third party utilities. I initiated and sustained interoperability between over 100 separate networks. I also worked as an escalation point for network and user problems. I had to troubleshoot many operating system and network related issues and implement/coordinate the repairs. I was also responsible for network performance monitoring. Show less
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America's Computer Training Source
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Virginia Beach, Virginia, United States
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Instructor
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Oct 2001 - Mar 2002
I was an instructor for a year-long tract aimed at making people without any computer knowledge well rounded entry-level technicians. I was an instructor for a year-long tract aimed at making people without any computer knowledge well rounded entry-level technicians.
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US Navy
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United States
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Armed Forces
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700 & Above Employee
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Information Systems Technician
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Aug 1990 - Dec 2001
Supported systems using a wide variety of hardware and software. I started as part of a team that performed operations and maintenance on several mainframe systems and progressed to servers and desktops that we use today. I was exposed to many technologies due to a lack of standards throughout my Navy career. I was also a qualified master trainer for UNIX and Windows operating systems, Cisco routers and switches, and Exchange email system, and TCP/IP. Supported systems using a wide variety of hardware and software. I started as part of a team that performed operations and maintenance on several mainframe systems and progressed to servers and desktops that we use today. I was exposed to many technologies due to a lack of standards throughout my Navy career. I was also a qualified master trainer for UNIX and Windows operating systems, Cisco routers and switches, and Exchange email system, and TCP/IP.
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Education
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1998 - 2001
St. Leo University
Bachelor of Arts - BA, Psychology
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