Amy Edgett

Member Services Specialist at Tahoe Donner Association
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Contact Information
us****@****om
(386) 825-5501
Location
Truckee, US

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Experience

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Member Services Specialist
      • Jun 2016 - Present

      Team Member of the Month, July 2017, Tahoe Donner Equestrian Center. Create positive guest relations through customer service for Tahoe Donner Association Equestrian Center. Alder Creek Adventure Center host, cheerfully promote TDA amenities. Upbeat phone manner in busy resort setting - multi-task front line welcome, check-ins, reservations, database entry. Generate retail sales. Cash handling and bank management. RTI sales software, customer file management; radio communications to staff /… Show more Team Member of the Month, July 2017, Tahoe Donner Equestrian Center. Create positive guest relations through customer service for Tahoe Donner Association Equestrian Center. Alder Creek Adventure Center host, cheerfully promote TDA amenities. Upbeat phone manner in busy resort setting - multi-task front line welcome, check-ins, reservations, database entry. Generate retail sales. Cash handling and bank management. RTI sales software, customer file management; radio communications to staff / emergency contact. Maintain cleanliness, organization / stocking office and retail areas; event photography. Show less Team Member of the Month, July 2017, Tahoe Donner Equestrian Center. Create positive guest relations through customer service for Tahoe Donner Association Equestrian Center. Alder Creek Adventure Center host, cheerfully promote TDA amenities. Upbeat phone manner in busy resort setting - multi-task front line welcome, check-ins, reservations, database entry. Generate retail sales. Cash handling and bank management. RTI sales software, customer file management; radio communications to staff /… Show more Team Member of the Month, July 2017, Tahoe Donner Equestrian Center. Create positive guest relations through customer service for Tahoe Donner Association Equestrian Center. Alder Creek Adventure Center host, cheerfully promote TDA amenities. Upbeat phone manner in busy resort setting - multi-task front line welcome, check-ins, reservations, database entry. Generate retail sales. Cash handling and bank management. RTI sales software, customer file management; radio communications to staff / emergency contact. Maintain cleanliness, organization / stocking office and retail areas; event photography. Show less

    • United States
    • Mental Health Care
    • 100 - 200 Employee
    • Family Partner
      • Sep 2020 - Apr 2021

      Established and implemented support services to families of at-risk youth, connecting them with community resources to foster independence. Attend academic IEP, Nevada County Behavioral Health, Nevada County Probation, and therapeutic meetings with parents and youth. Write progress notes per Medi-Cal requirements. Support parents with active listening techniques, modeling mental health and addiction recovery via 12-step programs, journaling, yoga, nutrition, meditation and more. Continued… Show more Established and implemented support services to families of at-risk youth, connecting them with community resources to foster independence. Attend academic IEP, Nevada County Behavioral Health, Nevada County Probation, and therapeutic meetings with parents and youth. Write progress notes per Medi-Cal requirements. Support parents with active listening techniques, modeling mental health and addiction recovery via 12-step programs, journaling, yoga, nutrition, meditation and more. Continued education in trauma, addiction, behavior modification through Victor Community Support and online course trainings. Show less Established and implemented support services to families of at-risk youth, connecting them with community resources to foster independence. Attend academic IEP, Nevada County Behavioral Health, Nevada County Probation, and therapeutic meetings with parents and youth. Write progress notes per Medi-Cal requirements. Support parents with active listening techniques, modeling mental health and addiction recovery via 12-step programs, journaling, yoga, nutrition, meditation and more. Continued… Show more Established and implemented support services to families of at-risk youth, connecting them with community resources to foster independence. Attend academic IEP, Nevada County Behavioral Health, Nevada County Probation, and therapeutic meetings with parents and youth. Write progress notes per Medi-Cal requirements. Support parents with active listening techniques, modeling mental health and addiction recovery via 12-step programs, journaling, yoga, nutrition, meditation and more. Continued education in trauma, addiction, behavior modification through Victor Community Support and online course trainings. Show less

  • Sierra Nevada Media Group
    • Truckee Tahoe, Cali
    • Community Editor
      • May 2006 - Apr 2015

      Community Editor. CNPA and NPA Awards for Best Writing; Best Feature Writing; Photo Essay; Editorial Comment; Lifestyle Section. Online content management using NewsEdit and DTI. SEO. Community Editor. Graphic design, pagination. Managed reporters, photographers, freelancers. Weekly page budgeting for multiple publications, special sections. Feature, events, health, human interest, education, reporting and photography. Community outreach to first responders, veterans, academic campuses K-12,… Show more Community Editor. CNPA and NPA Awards for Best Writing; Best Feature Writing; Photo Essay; Editorial Comment; Lifestyle Section. Online content management using NewsEdit and DTI. SEO. Community Editor. Graphic design, pagination. Managed reporters, photographers, freelancers. Weekly page budgeting for multiple publications, special sections. Feature, events, health, human interest, education, reporting and photography. Community outreach to first responders, veterans, academic campuses K-12, Sierra College, health practitioners, Tahoe Forest Health System, youth and faith groups, recovery and at-risk advocates, Truckee-Donner Recreation & Park District. Handled online and print calendar. Created Health & Wellness, Faith Factor, Active Adult sections with promotions and online contests. Generated online content, photo galleries and video. Edited press releases, contributors, user generated content. Doubled as community editor and office receptionist 2008-2010. Show less Community Editor. CNPA and NPA Awards for Best Writing; Best Feature Writing; Photo Essay; Editorial Comment; Lifestyle Section. Online content management using NewsEdit and DTI. SEO. Community Editor. Graphic design, pagination. Managed reporters, photographers, freelancers. Weekly page budgeting for multiple publications, special sections. Feature, events, health, human interest, education, reporting and photography. Community outreach to first responders, veterans, academic campuses K-12,… Show more Community Editor. CNPA and NPA Awards for Best Writing; Best Feature Writing; Photo Essay; Editorial Comment; Lifestyle Section. Online content management using NewsEdit and DTI. SEO. Community Editor. Graphic design, pagination. Managed reporters, photographers, freelancers. Weekly page budgeting for multiple publications, special sections. Feature, events, health, human interest, education, reporting and photography. Community outreach to first responders, veterans, academic campuses K-12, Sierra College, health practitioners, Tahoe Forest Health System, youth and faith groups, recovery and at-risk advocates, Truckee-Donner Recreation & Park District. Handled online and print calendar. Created Health & Wellness, Faith Factor, Active Adult sections with promotions and online contests. Generated online content, photo galleries and video. Edited press releases, contributors, user generated content. Doubled as community editor and office receptionist 2008-2010. Show less

    • Jill of all Trades
      • Oct 1990 - Oct 2004

      Editor, Production Manager, Office Associate. Advertising, editorial and web page design for recreational tabloid. Duties included page dummy, news budgeting; editing contributors, reporting, copy editing, photography, advertising sales and promotions, accounts collectible, office management. Developed and maintained advertising and editorial archives. Light computer tech. Editor, Production Manager, Office Associate. Advertising, editorial and web page design for recreational tabloid. Duties included page dummy, news budgeting; editing contributors, reporting, copy editing, photography, advertising sales and promotions, accounts collectible, office management. Developed and maintained advertising and editorial archives. Light computer tech.

Education

  • W.I.S.E. / Cal Voices
    Certification, Peer Support Training
    2020 - 2020
  • University of Northern Colorado
    Bachelor’s Degree, Journalism
    1982 - 1985

Community

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