Amy Clairmont

Proposal Coordinator at Hart InterCivic
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Contact Information
us****@****om
(386) 825-5501

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Perry D.

Mrs. Clairmont and I have known each other for sixteen months, working under the same company as Contract Specialist 3’s. During the span of sixteen months, I have been a witness to Mrs. Clairmont’s dedication in technical writing and contract negotiations. She wrote the departments only S.O.P. for pharmacy re enrollment. Aside from her level of knowledge, Mrs. Clairmont possesses the necessary skills of a great technical writer and contract specialist, displaying an admirable level of experience, organization and excellent communication skills. Through her diligence and company knowledge, Mrs. Clairmont has established a reputable name among the entire Health and Human Services Department for her attention to detail and documentation accuracy. I can say that working with Mrs. Clairmont has been such a pleasure because apart from being good in her craft, she is also willing to help others improve in their careers. Never failing to lend a helping hand to a co-worker, she has gained the trust of the workers in the company, from her seniors to her subordinates. I believe that hiring Mrs. Clairmont in her company will be among the best decisions an employer can make.

Julie Wickert

Amy is a highly capable, organized, reliable pro with a valuable combination of writing and graphic design know-how that has served me well on multiple tight-deadline projects. She is delightful to collaborate with, and her communication skills add to her effectiveness as a virtual team member working remotely.

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Credentials

  • FrameMaker 2015 Essential Training
    Lynda.com
    Mar, 2019
    - Nov, 2024
  • Learning Acrobat Reader DC
    Lynda.com
    Mar, 2019
    - Nov, 2024
  • Interpersonal Communication
    Lynda.com
    Oct, 2018
    - Nov, 2024
  • Managing Office Politics
    Lynda.com
    Oct, 2018
    - Nov, 2024
  • CompTIA Project+
    CompTIA
    Oct, 2015
    - Nov, 2024
  • Practical Project Management for Creative Projects
    lynda.com
    Jun, 2015
    - Nov, 2024
  • XHTML and HTML Essential Training
    lynda.com
    Nov, 2010
    - Nov, 2024

Experience

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Proposal Coordinator
      • Apr 2019 - Present

      Providing: • Clear, result-driven corporate communications and internal communications • Metrics and deadline driven project management • Detail-oriented technical writing and visual design Providing: • Clear, result-driven corporate communications and internal communications • Metrics and deadline driven project management • Detail-oriented technical writing and visual design

    • United States
    • Government Administration
    • 700 & Above Employee
    • Tecnical Writer II, Procurement Division
      • Nov 2018 - Mar 2019

    • United States
    • Government Administration
    • 700 & Above Employee
    • Technical Writer III, Contractor for Sistema Technologies
      • Feb 2018 - Aug 2018

      • Collaborated with teams in three Right of Way Divisions • Revised and formatted existing playbook for enhanced functionality and TxDOT style compliance • Developed and wrote new playbook adhering to style, function, and Section 508 compliance • Revised and formatted 15+ procedure checklists for enhanced functionality and style compliance • Collaborated with teams in three Right of Way Divisions • Revised and formatted existing playbook for enhanced functionality and TxDOT style compliance • Developed and wrote new playbook adhering to style, function, and Section 508 compliance • Revised and formatted 15+ procedure checklists for enhanced functionality and style compliance

    • United States
    • Government Administration
    • 200 - 300 Employee
    • Technical Writer | Trainer | Contractor
      • Oct 2016 - Feb 2018

      • Updated 50 existing standard operating procedures (SOP) and wrote new SOPs • Developed internal communications and help documentation for the eLICENSING rollout, a first-in-nation electronic licensing application • Developed 50+ interactive PowerPoint training modules • Restyled and formatted all print documents, supporting electronic knowledge management goals • Revised documents for Section 508 accessibility compliance • Direct report to division director, assistant director, and quality program officer • Responsible for clear, timely executive communication • Effective collaboration with subject matter experts (SME) and supervisors

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Technical Writer | Trainer | Research and Contract Specialist
      • Sep 2015 - Feb 2018

      Contractor known for: • Collaboration • Adapting to software and apps quickly • Executive communication and team skills Contractor known for: • Collaboration • Adapting to software and apps quickly • Executive communication and team skills

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Technical Writer | Independent Contractor
      • Sep 2016 - Oct 2016

      • Provided technical writing and copy editing for proposals in response to RFPs • Delivered expert document formatting adhering to corporate branding and style guide • Provided technical writing and copy editing for proposals in response to RFPs • Delivered expert document formatting adhering to corporate branding and style guide

    • United States
    • Government Administration
    • 700 & Above Employee
    • Contract Specialist | Technical Writer | Contractor
      • Nov 2015 - Aug 2016

      Medicaid/CHIP Division • REVIEW TEAM: Interpreted policies, procedures, and regulations for Vendor Drug Program Re-Enrollment contracts • Evaluated vendor applications to ensure completeness, compliance, and adherence to legal requirements • Introduced workflow from Research Specialist role to the project team for solution to the new mandate of processing 500+ contracts • OUTREACH TEAM: Effective oral and written communications with vendors • Developed efficient systems and workgroup monitoring using database spreadsheets and help documents, successfully targeting and responding to short term and long term objectives

    • Research Specialist | Contractor
      • Sep 2015 - Oct 2015

      Medicaid/CHIP Division • Performed complex research work, developing, performing, and evaluating specialized research pertaining to Medicaid/CHIP program functions • Applied effective methods from this project to my next contract role, introducing an effective workflow to a new project Medicaid/CHIP Division • Performed complex research work, developing, performing, and evaluating specialized research pertaining to Medicaid/CHIP program functions • Applied effective methods from this project to my next contract role, introducing an effective workflow to a new project

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Technical Writer | Independent Contractor
      • May 2015 - Jun 2015

      • Provided research, content development, and technical writing for proposals, white papers, and collateral pieces for electronic election systems • Adept at supporting the team project while working as a remote contractor • Provided research, content development, and technical writing for proposals, white papers, and collateral pieces for electronic election systems • Adept at supporting the team project while working as a remote contractor

    • Co-Founder, Assistant Manager
      • Sep 1985 - Apr 2005

      • Contract management with public and private sector organizations and individual clients, adhering to requirements and timely execution of objectives • Technical documentation of management systems for efficient workflow • Initiated database metrics analysis resulting in a 25% increase in productivity and an optimized product portfolio for our target customers • Contract management with public and private sector organizations and individual clients, adhering to requirements and timely execution of objectives • Technical documentation of management systems for efficient workflow • Initiated database metrics analysis resulting in a 25% increase in productivity and an optimized product portfolio for our target customers

  • Steffen Publishing
    • Holland Patent NY
    • Senior Visual Designer, Commercial Accounts
      • 1988 - Sep 1994

      • Client relationship management and lead creative for commercial accounts • Project management responsibilities for commercial accounts including General Electric/Lockheed Martin, Faxton St. Luke's Healthcare, Fiber Instrument Sales (FIS), Girl Scouts of America, Munson Williams Proctor Arts Institute, Stanley Performing Arts Center and the Utica Symphony Orchestra • Supervised two graphic designers, while collaborating with production departments, to ensure projects completed on schedule • Company conversion to desktop publishing afforded me the opportunity to master new software, QuarkXPress, while maintaining the scheduled workflows

    • Graphic Designer
      • 1986 - 1988

      • Produced all marketing materials for regional drugstore’s in-house advertising agency • Met rigorous weekly deadlines, adhering to brand guidelines • Produced all marketing materials for regional drugstore’s in-house advertising agency • Met rigorous weekly deadlines, adhering to brand guidelines

Education

  • Western Governors University
    Bachelor of Applied Science, Business Management
    2012 - 2017
  • Austin Community College
    Associate of Applied Science, Business, Technical & Government Communications, with a Specialization in Visual Design
    2010 - 2012
  • Mohawk Valley Community College
    Associate of Applied Science, Advertising Design & Production
    1983 - 1986
  • Faith Bible Institute
    Bible College Diploma, Biblical Studies
    2004 - 2009

Community

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