Amy Duffin

Training Consultant at First Friday
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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Bio

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Experience

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Training Consultant
      • Aug 2016 - Present

      First Friday is a consulting, change management and training business with its roots in retail. It has a large client base of retailers and other customer facing businesses in the UK, Europe, North America, South Africa and Australia. Everyone in the First Friday team has a retail background and have become expert consultants, trainers and change managers as a result of their own experiences and by supporting world class businesses. I specialise in training design and development with a blended learning appoach. The majority of my work is in digital learning but I also thrive in face-to-face learning and development with customer facing businesses. Show less

  • A lot like Amy Ltd
    • Oxfordshire, United Kingdom
    • Founder and Designer
      • Aug 2013 - Present

      As the sole creator and owner of my Oxfordshire based business, I design and create luxurious, hand-made, bespoke fascinators and flower-embellished headbands. I also have a small collection of 'off the shelf' pieces available. As the sole creator and owner of my Oxfordshire based business, I design and create luxurious, hand-made, bespoke fascinators and flower-embellished headbands. I also have a small collection of 'off the shelf' pieces available.

    • France
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Sales and Training
      • Jun 2015 - Jul 2016

      High performing luxury sales specialist and in-store trainer for the first-stand alone store in the UK. High performing luxury sales specialist and in-store trainer for the first-stand alone store in the UK.

    • Italy
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Sales
      • Sep 2014 - Jun 2015

      Ladies Ready-to-Wear and Leather Goods specialist with a natural flair for visual merchandising. I thrived on driving sales, achieving targets across departments and building client relationships. Ladies Ready-to-Wear and Leather Goods specialist with a natural flair for visual merchandising. I thrived on driving sales, achieving targets across departments and building client relationships.

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Freelance Designer
      • May 2014 - Sep 2014

      Designed a commissioned range of illustrated phone and tablet cases for the San Fransicso based tech accessories company. Designed a commissioned range of illustrated phone and tablet cases for the San Fransicso based tech accessories company.

    • United Kingdom
    • Wellness and Fitness Services
    • 300 - 400 Employee
    • Receptionist
      • Sep 2013 - Aug 2014

      Primarily on reception but also trained on the cafe bar, I worked in customer hospitality and encouraged new membership sales. Primarily on reception but also trained on the cafe bar, I worked in customer hospitality and encouraged new membership sales.

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador
      • Sep 2012 - Jun 2013

      Represented the university, working specifically for Fashion Design during open days and student interview days. Included larger public speaking and small group tours. Represented the university, working specifically for Fashion Design during open days and student interview days. Included larger public speaking and small group tours.

  • Associated Clothing Company
    • London, United Kingdom
    • Design Intern
      • Aug 2012 - Aug 2012

      Working for a small UK office utilised my enthusiasm and strong communicating skills when liaising with buyers from Topshop, Warehouse, Marks and Spencer, House of Fraser and Sainsburys during sample exchanges and design meetings, as well as with the Hong Kong Offices. I loved researching trends and combining this with comp shop research to design Spring/Summer garments. Working for a small UK office utilised my enthusiasm and strong communicating skills when liaising with buyers from Topshop, Warehouse, Marks and Spencer, House of Fraser and Sainsburys during sample exchanges and design meetings, as well as with the Hong Kong Offices. I loved researching trends and combining this with comp shop research to design Spring/Summer garments.

  • InStyle Magazine
    • London, United Kingdom
    • Art Department Intern
      • Jul 2012 - Jul 2012

      Significantly developed my CAD skills in; Photoshop, Illustrator and InDesign. I edited photos of the September cover shoot for press and promotion that featured in the Daily Mail Online 02/08/12 and designed layouts for promotional offers and social network competitions, increasing my awareness of successful E-commerce. Significantly developed my CAD skills in; Photoshop, Illustrator and InDesign. I edited photos of the September cover shoot for press and promotion that featured in the Daily Mail Online 02/08/12 and designed layouts for promotional offers and social network competitions, increasing my awareness of successful E-commerce.

    • United Kingdom
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • Fashion Design Intern
      • Aug 2011 - Sep 2011

      My experience at Jigsaw was a fantastic first insight into the fashion industry and key to my progress throughout university. I researched key trends for womenswear AW12 and contributed key silhouettes and design details. I helped with fit sessions, created specification drawings and worked alongside the Jigsaw Junior designer to coordinate key looks for their website. My experience at Jigsaw was a fantastic first insight into the fashion industry and key to my progress throughout university. I researched key trends for womenswear AW12 and contributed key silhouettes and design details. I helped with fit sessions, created specification drawings and worked alongside the Jigsaw Junior designer to coordinate key looks for their website.

    • Bar Attendant
      • Feb 2009 - Sep 2010

      Evening bar attendant with waitress duties and sole responsibility of the bar and cashing up on a weekly basis. I built up sociable relationships with local and visiting customers and confidently dealt with difficult situations calmly and efficiently. Evening bar attendant with waitress duties and sole responsibility of the bar and cashing up on a weekly basis. I built up sociable relationships with local and visiting customers and confidently dealt with difficult situations calmly and efficiently.

  • Service Power Plc
    • Stockport, United Kingdom
    • Marketing Assistant Intern
      • Jul 2008 - Sep 2008

      I worked with a hierarchy of staff and customers within the marketing department of a global software company and dealt with head office during meetings and on a one to one basis. I recorded the minutes during meetings and designed powerpoint presentations for the sales team from the information and graphs given to me by the C.E.O. I helped set up and prepare for the main UK exhibition held in the N.E.C Arena in Birmingham, focusing on the visual aesthetics of the exhibition space. I approached existing and potential customers from across the globe to discuss the company's successes and encourage them to communicate with the company executives. Show less

Education

  • Nottingham Trent University
    BA Hons Fashion Design, Fashion Design
    2010 - 2013
  • London College of Fashion
    Short Course in Sewing and Fashion Manufacture
    2010 - 2010
  • Oxford & Cherwell Valley College
    Distinction, Art Foundation
    2009 - 2010
  • Chenderit Sixth Form
    2007 - 2009
  • The Warriner School
    2005 - 2007

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