Amy DiGaetano

Corporate Director of Human Resources at Diversified Healthcare
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Experience

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Corporate Director of Human Resources
      • Oct 2022 - Present

      *Administers human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development *Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance *Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law; applies this knowledge to communicate changes in policy, practice, and resources to leadership *Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations Show less

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Human Resources Manager
      • Aug 2017 - Jul 2022

      • Planned and organized business management and lead HR practices and objectives to provide an employee-oriented, high-performance culture. • Provided support, coaching, and advising supervisors on personnel management, regulations, and responsibilities. • Worked with corporate human resources office on staffing actions and employee relations. • Managed the unemployment and worker’s compensation processes, including representing GPC at hearings. • Administered payroll including processing pay increases, bonus payments, and travel reimbursements. • Tracked and coordinated leave of absence/FMLA. • Conducted presentations and facilitated new hire and annual training for all employees. • Assisted in the communication and enrollment process of employee benefits programs. • Conducted job analysis to determine responsibilities of each position within the organization. Used analysis to develop job descriptions, pay scales, performance reviews, vacancy needs, and eligibility/qualifications for open positions. • Coordinated and led the on-boarding process, including applicant tracking, background investigations, new hire training and new hire engagement. • Conducted annual pay scale comparisons and benefits packages with National, Local and Industry standards to ensure organization remained competitive in market. • Prepared and managed employee budget. • Managed compliance with company, federal, state, and local policies and regulations related to employment, compensation, safety, workers compensation and security. • Managed the employee separation process and collected/analyzed data to enhance the employee experience. • Executed, managed, and administered company Safety Programs. Show less

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 200 - 300 Employee
    • Human Resources Generalist
      • Oct 2016 - Aug 2017

      • Conducted applicant screenings including background screenings, drug screenings and I-9 verifications. • Reviewed, revised, and implemented employee orientation and training to ensure identity and culture of organization. • Prepared, managed and maintained personnel records including payroll changes, terminations, and other confidential and training files. • Maintained HRIS and compiled reports from the database. • Revised, implemented, and provided guidance and interpretation of personnel policies and procedures. • Performed benefits administration, including claims resolution, approving invoices for payment, and communicating benefits information to employees during open enrollment and throughout the year. • Filed EEO-1 report annually; maintained other records and reports to conform to EEO regulations. • Assisted in defense of EEOC claims, unemployment claims and other litigations. • Handled employee relations, employee grievances and exit interviews and used information to drive organizational improvement. • Coordinated administration/compliance of WC, FMLA, STD/LTD and other personal leave request. • Assisted with employee appreciation functions and other company projects. Show less

    • Individual and Family Services
    • 1 - 100 Employee
    • State Director/Quality Assurance Director
      • Mar 2011 - Aug 2016

      • Established Medicaid Assisted Living program in Arkansas. • Mentored and supervised administrative and home care staff for 3 office locations across the state. • Handled employee complaints and disciplinary actions to ensure EEOC and DOL compliance. • Modified new hire orientation and ongoing staff training to ensure corporate culture. • Established and monitored annual budget for Arkansas program. • Implemented and provided guidance and interpretation of personnel policies and procedures. • Administered compensation program, including revising salaries, wages and incentives based on revenue. • Assured appropriate and cost-effective staffing levels. • Assisted in development and implementation of Electronic Health Records System. • Budget preparation, implementation and oversight to ensure program expenses do not exceed revenues. • Reviewed and approved invoices for services. • Worked with the management team to identify long and short-term needs and establish action plans. • Ensure compliance to accomplish successful surveys by external organizations and regulatory agencies. • Lead role in initial/ongoing CARF Accreditation, Commission on Accreditation of Rehabilitation Facilities. • Responsible for recommendations to Executive Leadership regarding performance improvement activities. • Assist with the development of policies and procedures. • Manage Incident Management System to include committee meetings, data collection and assessment, risk review process and other related projects. Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Human Resources Director/Family Teaching Director
      • Dec 2002 - Sep 2009

      • Established, maintained, and provided guidance to supervisors for personnel management. • Conducted applicant background verifications including reference checks, drug screen, criminal background checks and health department abuse registry checks. • Served as main contact and liaison for employees to obtain personnel and company information. • Counseled managers on candidate interview/selection process to ensure regulatory compliance. • Participated in and analyzed exit interviews to improve employee satisfaction and productivity. • Established new hire orientation and annual training programs to increase employee knowledge and productivity. • Maintained all personnel, confidential and training records. • Assisted with preparing and defending all EEOC complaints, Unemployment claims and other litigation. • Collected and analyzed data for monthly reporting on all HR and personnel metrics including turnover, retention, overtime, staffing cost, tenure, etc. • Developed and analyzed budgeting regarding staffing and scheduling. • Conducted periodic pay surveys and recommended and implemented pay structure revisions. • Provided planning and monitoring of employee work results. • Maintained employee benefits programs which included obtaining and negotiating benefit contracts; recommending programs to Board of Directors; and conducting employee enrollment. • Ensured legal compliance for applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at EEOC and DOL hearings. • Composed employee personnel records and implemented and electronic records system for HR files. • Administer and coordinate compliance with Workers Compensation, FMLA, and STD/LTD. Show less

Education

  • The University of Memphis
    Bachelor's degree, Human Resources Development

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