Experience

Portable Restroom Trailers, LLC

• United States
• Events Services
• 1 - 100 Employee

• Chief Operating Officer

  • Mar 2013 - Present

  Create foundational documentation and efficiencies for marketing, sales, human resources, inventory management and logistics. Responsible for day-to-day operations and strategic vision for this leader in the sanitation industry.• Sales Management: Support, train, and evaluate sales staff in all capacities. Responsible for execution of customer contracts and client support. Create virtual training library for SalesForce, inventory management system, and sales tools. Streamlined sales processes resulting in shorter sales cycle by 30%• Operations: Create workflow efficiency and oversee the operations department, including creation of streamlined processes, procedures, quality control leading to 40% increased productivity• Business Intelligence: Sole provider of analytics and business intelligence that leverage and drive actionable data and business decisions resulting in 37% company growth from 2013 -2014, and 18% company growth from 2014 - 2015• Marketing Materials: Develop content and edit marketing materials for newsletters, end-user guides, press releases, videos and social media posts• Human Resources: Lead HR support responsible for employee lifecycle management, from screening prospective candidates to termination. During my tenure, the amount of staff tripled while turnover was less than 5%• Relationship Management: Maintain company culture by leading and supporting all staff, including the President of PRT, clients, strategic partners, consultants and vendors, resulting in enhanced long-term relationships and improved work environment• Corporate Growth: Acting VP of Operations for corporate spinoff called Tailgating Sports Marketing LLC (TGSM), the only luxury restroom trailer providing a premium digital interactive experience to engage fans and drive sponsor activations. Clients include Washington Redskins, Wake Forest University, NY Jets and University of Louisville



Chet Holmes International

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Client Relations Manager and Take it Virtual Consultant

  • Jan 2011 - Feb 2013

  Corporate advisor on strategies for scaling and growing small businesses rapidly via renowned Anthony Robbins and Chet Holmes methodology. Originally hired as a Client Relations Manager to produce sales, and was quickly promoted to Virtual Business Consultant.• Consistent top sales producer exceeding weekly quota by 20% in a virtual environment placing outbound calls to perspective clients• Provided strategic consultation services and resolutions for client challenges and corporate expansion best practices• Implemented or supervised implementation of streamlined and scalable processes for business owners to increase business growth by up to 50%



Miami-Dade County Public Schools

• United States
• Education Administration Programs
• 700 & Above Employee

• Interpreter: American Sign Language

  • Aug 2001 - Jun 2005

  Facilitated communication between Deaf and Hard-of-Hearing students, teachers, administration and others as needed at Turner Technical High School.• Provided effective communication in American Sign Language (ASL) sign-to-voice and voice-to-sign interpreting/transliterating• Responsible for 6 students; created supplemental educational materials and monitored students’ academic and behavioral progress• Educated teachers and administration regarding cultural differences and optimal practices for maximum results



Informasys Phone Systems

• Sales Manager

  • Aug 2000 - Aug 2001

  Cultivated sales for this computer telephony provider.• Generated a pipeline that led to an increase in the customer base of 10% month over month• Mastered complex technical phone system and computer telephony content Cultivated sales for this computer telephony provider.• Generated a pipeline that led to an increase in the customer base of 10% month over month• Mastered complex technical phone system and computer telephony content