Amy Campion

Coaching and Training Advisor at New Ireland Assurance
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE

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Credentials

  • Coaching Skills for Leaders and Managers
    LinkedIn
    Jun, 2019
    - Nov, 2024

Experience

    • Ireland
    • Financial Services
    • 300 - 400 Employee
    • Coaching and Training Advisor
      • Jan 2020 - Present

    • Senior Customer Support Advisor
      • Jul 2018 - Jan 2020

    • Ireland
    • Financial Services
    • 300 - 400 Employee
    • Retention Specialist
      • Aug 2015 - May 2017

    • Customer Support Team
      • Sep 2012 - Aug 2015

      My key responsibilities in this role include: •Commitment to delivering a consistent high level of service to both internal and external customers in relation to Life & Investment products •Developing an in-dept knowledge of the products serviced by Bank of Ireland Life/ New Ireland Assurance. •Working as part of a team to achieve quality customer service and to meet service level agreements. •Ensuring all customer complaints are dealt with in accordance to The Ombudsman policy… Show more My key responsibilities in this role include: •Commitment to delivering a consistent high level of service to both internal and external customers in relation to Life & Investment products •Developing an in-dept knowledge of the products serviced by Bank of Ireland Life/ New Ireland Assurance. •Working as part of a team to achieve quality customer service and to meet service level agreements. •Ensuring all customer complaints are dealt with in accordance to The Ombudsman policy and procedures. •Participating in personal and team development activities to maximise personal and team performance.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Representative
      • 2012 - 2013

    • Waitress/Bartender
      • May 2005 - Sep 2012

Education

  • LIA
    Qualified Financial Adviser (QFA), Qualified Financial Adviser (QFA)
    2013 - 2019
  • Coláiste Mhuire Marino
    2010 - 2011
  • Whitehall College of Further Education
    2009 - 2010
  • Portmarnock Community School
    2003 - 2009
  • FAS
    ECDL

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