Amy Campion
Coaching and Training Advisor at New Ireland Assurance- Claim this Profile
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Bio
Credentials
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Coaching Skills for Leaders and Managers
LinkedInJun, 2019- Nov, 2024
Experience
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New Ireland Assurance
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Ireland
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Financial Services
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300 - 400 Employee
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Coaching and Training Advisor
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Jan 2020 - Present
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Senior Customer Support Advisor
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Jul 2018 - Jan 2020
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New Ireland Assurance
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Ireland
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Financial Services
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300 - 400 Employee
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Retention Specialist
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Aug 2015 - May 2017
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Customer Support Team
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Sep 2012 - Aug 2015
My key responsibilities in this role include: •Commitment to delivering a consistent high level of service to both internal and external customers in relation to Life & Investment products •Developing an in-dept knowledge of the products serviced by Bank of Ireland Life/ New Ireland Assurance. •Working as part of a team to achieve quality customer service and to meet service level agreements. •Ensuring all customer complaints are dealt with in accordance to The Ombudsman policy… Show more My key responsibilities in this role include: •Commitment to delivering a consistent high level of service to both internal and external customers in relation to Life & Investment products •Developing an in-dept knowledge of the products serviced by Bank of Ireland Life/ New Ireland Assurance. •Working as part of a team to achieve quality customer service and to meet service level agreements. •Ensuring all customer complaints are dealt with in accordance to The Ombudsman policy and procedures. •Participating in personal and team development activities to maximise personal and team performance.
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WHSmith
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United Kingdom
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Retail
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700 & Above Employee
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Sales Representative
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2012 - 2013
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Waitress/Bartender
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May 2005 - Sep 2012
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Education
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LIA
Qualified Financial Adviser (QFA), Qualified Financial Adviser (QFA) -
Coláiste Mhuire Marino
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Whitehall College of Further Education
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Portmarnock Community School
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FAS
ECDL