Experience

Assiniboine Community College

• Canada
• Higher Education
• 200 - 300 Employee

• Administrative Assistant, ESL

  • Feb 2022 - Present

• Corporate Administrative Assistant

  • Mar 2020 - Feb 2022



Scotiabank

• Canada
• Banking
• 700 & Above Employee

• Business Controls Specialist

  • Oct 2017 - Mar 2020

  As a branch administration support, I complete daily reports and activities, including those related to retail lending compliance. I work closely with branches and the Shared Services network to ensure a high degree of efficiency in completing reports, and escalating deficiencies and opportunities as necessary.

• Manager Customer Service

  • Dec 2014 - Oct 2017

  I led the service team in providing excellent customer service, with a focus on branch efficiency and effectiveness. Duties included managing expenses and remuneration, ensuring staff adhered to bank policies, conducting retail lending compliance, and providing guidance on Human Resources policies. Directly involved with employee development, by providing feedback on performance through regular coaching and support in achieving their career goals.

• Customer Service Supervisor

  • Jan 2013 - Dec 2014



Scotiabank

• Canada
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Mar 2012 - Sep 2012



Walmart

• United States
• Retail
• 700 & Above Employee

• Photo Lab Technician

  • 2005 - 2010