Amy Booth

Customer Service Representative at Somers Agency, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Alison Polidore

I had the pleasure of working with Amy Booth as Recruiters on the same team at Health Quest. She was reliable, trusting, hard worker and always put her best foot forward on any task given. Amy always put her Hiring Managers needs first when working on filling a job. I highly recommend Amy and her hard working values.

Angela Suriano

I hired Amy in 2006 to be the HR Generalist for G2 Promotional Marketing. While working with Amy, I noticed her to be a hard-worker and very dedicated to her job. She had a calm approach when handling problems and was very responsive to employee relations issues. Amy worked well independently and in teams. She always suggested ideas on ways to improve process. There was never any question whether Amy got her projects done. I highly recommend Amy.

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Experience

    • Insurance
    • 1 - 100 Employee
    • Customer Service Representative
      • Nov 2017 - Present

      Quote and administer auto and home insurance for clients. Explain various plans and options to help clients choose the best policy that suits their needs.Assist clients with billing, claims and life changes. Quote and administer auto and home insurance for clients. Explain various plans and options to help clients choose the best policy that suits their needs.Assist clients with billing, claims and life changes.

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Healthcare / Allied Health Recruiter
      • Mar 2016 - Mar 2017

      Responsible for identifying, interviewing, testing and referring applicants throughout the Health Quest system. Considerable skills in sourcing candidates, interviewing techniques and an understanding of Health Quest’s organizational structure as well as extensive knowledge of Human Resource policy and procedure and federal and state laws regarding employment practices. Created a recruiting and interviewing plan for open positions in order to efficiently and effectively fill open positions. Developed contacts and applicant sources, mine databases, direct source and take other measures as necessary to develop applicant pools for assigned positions.

    • Contract HR Generalist
      • Jul 2014 - Jan 2016

      •• Supported 250 employees with all aspects of Human Resources including, payroll, benefits, etc. • Managed short term disability and FMLA process; coordinated return to work with Occupational Health vendor. • Provided Human Resources guidance and support to Operations and R & D employees. • Provided training leave of absence process, contingency worker process, performance reviews. • Advised employees and management on the interpretation of policies, programs and procedures. • Recruited for R&D and Manufacturing operations both for regular and contingency workforce. • Coordinated new hire on boarding process and new hire orientation. • Managed Human Resources personnel records and HRIS system.

  • Rightsourcing
    • Norwalk, CT
    • On-Site Manager
      • Feb 2010 - Apr 2013

      •Managed the staffing, operations, recruiting and sub-vendor relationships. •Received, managed and filled the client’s clinical and non-clinical staffing orders with communication to the supplier base. •Supervised supplier contractors or temporary employees at the client location. •Coordinated the payroll and invoicing processes. •Managed the staffing, operations, recruiting and sub-vendor relationships. •Received, managed and filled the client’s clinical and non-clinical staffing orders with communication to the supplier base. •Supervised supplier contractors or temporary employees at the client location. •Coordinated the payroll and invoicing processes.

  • Norwalk Hospital
    • Norwalk, CT
    • Senior Human Resources Generalist
      • Jul 2008 - Dec 2009

      Partnered with client groups in the areas of recruitment and employee relations. Used an applicant tracking system, create job requisitions, post job openings, review resumes, interview candidates, recommend candidates to hiring manager and set up and conduct interviews. Worked with hiring manager, compensation and management to devise offer package while ensuring department equity. Conducted internal investigations into alleged policy violations, harassment and other conflicts, questions or concerns for assigned areas. Provided guidance to management regarding employee issues including coaching and counseling and writing warnings. Facilitated new hire orientation. Various projects - vendor management, licensing, intern program, manager toolkit, file audit, credentialing.

    • Human Resources Manager
      • Nov 2007 - Jul 2008

      Developed and administered various human resources plans and procedures for all company personnel. Planned and organized all activities of the department and manages a two person staff. Conducted employee relation investigations. Developed and administered an effective recruitment program; conducts recruitment effort for all exempt and nonexempt personnel; wrote effective job descriptions. Recommended new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed. Worked with Senior Management to assist and lead major agency initiatives.

    • Human Resources Generalist
      • May 2006 - Oct 2007

      Partnered with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations for four office locations. Responded to all employee questions and concerns in a timely and thorough manner. Responsible for performance evaluation program. Conducted recruitment effort for all exempt, nonexempt personnel and interns and wrote job descriptions. Conducted new hire orientations. Responded to employee relation issues. Coached employees and management through complex, difficult, and emotional issues. Prepared employee separation notices and related documents. Lead various projects, i.e. Culture Committee. Conducted exit interviews, analyzed data and made recommendations to the HR Manager for corrective action and continuous improvement. Maintained Human Resource records in the HRIS system and maintained permanent personnel files. Maintained compliance with federal and state regulations concerning employment.

    • Hr Generalist
      • Aug 2005 - Apr 2006

      · Maintained HRIS database, PeopleSoft for 500 employees – U.S. and international. · Worked on various projects utilizing PeopleSoft, i.e. creating departments, job codes, etc. ·Developed PeopleSoft queries for reports and analyzing data. ·Assisted Human Resources Manager on visa & green card processing, employee relations, benefits, policies, FMLA, disability, performance reviews. ·Conducted new hire orientation and processes paperwork. ·Conducted exit interview/benefits review with departing employees. ·Arranged payroll authorization forms for new hires, terminations, transfers, salary changes and other payroll-related changes. ·Served as point of contact for facilities issues; coordinates work with furniture vendors, building management, etc. ·Maintained telecommunications systems; serves as point of contact for telephone, voice mail and call accounting providers.

    • United States
    • Insurance
    • 1 - 100 Employee
    • Human Resources Generalist
      • Mar 2002 - Jul 2005

      Maintained HRIS database, PeopleSoft for 500 employees - U.S. and international. Worked on various projects utilizing PeopleSoft, i.e. creating departments, job codes, etc. Developed PeopleSoft queries for reports and analyzing data. Assisted Human Resources Manager on visa & green card processing, employee relations, benefits, policies, FMLA, disability, performance reviews.Conducted new hire orientation and processes paperwork. Conducted exit interview/benefits review with departing employees. Arranged payroll authorization forms for new hires, terminations, transfers, salary changes and other payroll-related changes.Served as point of contact for facilities issues; coordinates work with furniture vendors, building management, etc. Maintained telecommunications systems; serves as point of contact for telephone, voice mail and call accounting providers.

    • Human Resources Coordinator
      • Mar 2002 - Sep 2003

      Responded to employee inquiries regarding Human Resource programs, policies and processes in multiple office locations.Supported activities of Human Resources Managers and Human Resources Director on issues regarding employee Coordinated new hire process, including conducting new hire orientation, background checks and processing paperwork. Participated in corporate and site committees. Provided administrative Human Resources support - maintaining employee files and ensuring compliance with all state and federal employment postings.

    • Human Resources Coordinator
      • Mar 2001 - Mar 2002

      Responsible for new hire orientation and processing of paperwork. Utilized PeopleSoft for data entry, reports and projects for Human Resources Managers and Human Resources Director. Worked on special projects - wrote and updated job descriptions, developed employee handbook. Assisted Human Resources Manager in employee relation issues. Organized employee programs, i.e. Take Your Daughters to Work Day. Responsible for new hire orientation and processing of paperwork. Utilized PeopleSoft for data entry, reports and projects for Human Resources Managers and Human Resources Director. Worked on special projects - wrote and updated job descriptions, developed employee handbook. Assisted Human Resources Manager in employee relation issues. Organized employee programs, i.e. Take Your Daughters to Work Day.

    • Benefits Coordinator
      • Jul 1998 - Mar 2001

      Conducted new hire and benefits orientations and processed all paperwork. Maintained employee benefits database for 400 employees. Explained and enrolled employees in medical, dental, flexible spending and 401(k) plans. Provided health claim problem resolution with direct contact to the insurance carriers. Managed and processed benefits open enrollment. Prepared COBRA paperwork for exiting employees. Screened and set up interviews. Organized employee events, i.e. flu shots, Take Your Daughters to Work Day.

Education

  • New York University
    Certificate, Human Resources Management
  • Binghamton University School of Management
    Bachelor of Arts, Psychology
    1991 - 1995

Community

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