Amy Blasi
Care Coordinator at Wellthy- Claim this Profile
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Bio
Credentials
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Building Rapport with Customers
LinkedInApr, 2023- Sep, 2024 -
Delivering Bad News to a Customer
LinkedInApr, 2023- Sep, 2024 -
Efficient Time Management
LinkedInMar, 2023- Sep, 2024 -
Google Sheets Quick Tips
LinkedInMar, 2023- Sep, 2024 -
Listening to Customers
LinkedInMar, 2023- Sep, 2024 -
Overcome Overthinking
LinkedInMar, 2023- Sep, 2024 -
Phone-Based Customer Service
LinkedInMar, 2023- Sep, 2024 -
Productivity Tips: Finding Your Productive Mindset
LinkedInMar, 2023- Sep, 2024 -
The Power of Lists to Get Stuff Done
LinkedInMar, 2023- Sep, 2024 -
The Three Pillars of Effective Communication
LinkedInMar, 2023- Sep, 2024 -
Time Management for Greater Meaning and Happiness
LinkedInMar, 2023- Sep, 2024 -
Time Management: Working from Home
LinkedInFeb, 2023- Sep, 2024
Experience
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Wellthy
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Philippines
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Medical Equipment Manufacturing
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Care Coordinator
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Feb 2023 - Present
As a Care Coordinator, I work directly with Wellthy families and members all over the US, addressing their unique caretaking needs, helping them organize a care plan, and truly be the project manager that takes the administrative and logistical care off the plates of families. Whether finding the right provider, managing medical bills, making appointments, tracking medications, vetting facilities, insurance, medical bills, and more, I partner with our back-end support team of Care Advisers while serving as the primary point of contact for families and caregivers. Show less
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Transaction Coordinator and Assistant Marketing Manager
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Jan 2022 - Feb 2023
Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing. Coordinate title/escrow, mortgage loan and appraisal processes. Coordinate inspections, assist in negotiations regarding repairs, and coordinate completion of repairs. Regularly update & maintain communication with clients, agents, title officer, lender etc. Submit all necessary documentation to office broker for file compliance. Coordinate moving/possession schedules. Schedule, coordinate & attend closing process. Input all client information into client database system. Schedule 30 Day, 90 Day & 120 Day client customer service follow up calls to assist with any home improvement provider recommendations and to ask for referrals. In addition, assist with all the listing marketing on social medial and also on all real estate marketing pages. Show less
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South Central Council of Governments
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United States
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Non-profit Organizations
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1 - 100 Employee
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Lead Case Man
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Aug 2016 - Dec 2021
Responsible for assistance with the management of 100+ care service cases. Conducting new client assessments, quarterly assessments, creating care plans for all client’s, creating service schedules with all clients, and also coordinating all required services required for each client. Coordinating quarterly care provider trainings in order to stay in compliance with state regulations. In addition, responsible for assisting with hiring and oversight of care service providers. Also responsible for assistance with billing spreadsheets, billing in the Medicaid web portal system bimonthly, and dispersing paychecks to all care providers. Show less
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Lead Single Entry Point and Adult Protection Caseworker
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May 2012 - Aug 2016
Responsible for managing long term care (LTC) services cases. Responsible for conducting new client assessments, six month reviews and annual reviews for all LTC clients. Creating ongoing service and treatment plans for all clients. Responsible for setting up required long term care services for all eligible clients. Conducting required nursing home assessments. Reviewing caseworker caseloads and conducting on-going quality care audits of caseworker’s caseloads. Became well versed with the Volume 8 rules. Problem solving daily issues with clients. Adult Protection responsibilities include, offering emergency services for at risk adults while working closely with police and sheriff’s office to help coordinate required services. In addition, corresponding with doctors, family members, care service agencies, etc. to coordinate the best service plan for at risk adults in all areas of life skills up to including mental health and substance abuse treatment referrals for appropriate care. Show less
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Spanish Peaks Mental Health Center
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United States
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1 - 100 Employee
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MHW III/Case Manager
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Jan 2010 - Nov 2010
Responsible for conducting behavioral health assessments for new clients; ability to render diagnosis for clients and perform mental health and substance abuse assessments for ongoing treatment. Conducted, one on one, skill building sessions with clients. Also, on occasion, would complete group sessions with clients to work on life and coping skills. Emergency Services for higher level of care (HLOC) evaluations. Case management duties such as: assisting clients with completing forms, applying for public assistance, development of a specific care plans, referral to community services, monitoring and follow‐up activities and overall life skill training. In addition, generation of treatment plans for individual and family sessions. Show less
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Executive Assistant
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Jun 2009 - Feb 2010
Responsible for managing Colfax County’s inventory, receiving Solid Waste payments, reconciling monthly Solid Wastes accounts, assisting customers and with other personnel. Skilled in Triadic Systems, answering phones, creating agendas, agenda packets, and attending semi-monthly commissioners meetings, and completing other various office/bookkeeping tasks on demand. Responsible for managing Colfax County’s inventory, receiving Solid Waste payments, reconciling monthly Solid Wastes accounts, assisting customers and with other personnel. Skilled in Triadic Systems, answering phones, creating agendas, agenda packets, and attending semi-monthly commissioners meetings, and completing other various office/bookkeeping tasks on demand.
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Education
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2006 - 2008
University of Northern Colorado
Bachelor of Arts - BA, Psychology -
2005 - 2006
Trinidad State Junior College
Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies -
2001 - 2005
Hoehne High School
High School Diploma
Community
