Experience

Enterprise Bank (Enterprise Bancorp)

• United States
• Banking
• 300 - 400 Employee

• Loan Research and Billing Representative

  • Sep 2021 - Present

  Work in Loan Servicing processing loan payments, payoffs and participation loan payments through wire servicing. Work through reports to payoff loans and send them to be discharged. Receive calls or emails from employees or customers with questions about loans and follow through until completed. Work with my fellow department employees to help complete tasks. Work in Loan Servicing processing loan payments, payoffs and participation loan payments through wire servicing. Work through reports to payoff loans and send them to be discharged. Receive calls or emails from employees or customers with questions about loans and follow through until completed. Work with my fellow department employees to help complete tasks.



Mortgage Network, Inc.

• United States
• Financial Services
• 100 - 200 Employee

• Processing Assistant

  • Mar 2020 - Sep 2021

  Worked at home for a year and a half performing written or verbal employment verifications for loan applicants. Called, emailed or researched the best person to contact for verification or verified through Work Number. Checked credit scores. Worked at home for a year and a half performing written or verbal employment verifications for loan applicants. Called, emailed or researched the best person to contact for verification or verified through Work Number. Checked credit scores.



Sigma Consultants

• United Arab Emirates
• Legal Services

• Data Entry Specialist

  • Dec 2020 - Feb 2021

  Data Entry in multiple state's Tier II system to record hazardous chemicals stored on various sites throughout their states. Data Entry in multiple state's Tier II system to record hazardous chemicals stored on various sites throughout their states.

• Data Entry Specialist

  • Dec 2019 - Feb 2020

  Data Entry in multiple state's Tier II system to record hazardous chemicals stored on various sites throughout their states. Also send mailings of the chemicals to the state's appropriate LEPC, fire, police and health departments. Data Entry in multiple state's Tier II system to record hazardous chemicals stored on various sites throughout their states. Also send mailings of the chemicals to the state's appropriate LEPC, fire, police and health departments.


Yankee Alliance
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Front Desk Receptionist

  • Nov 2019 - Dec 2019


TimePayment

• United States
• Financial Services
• 100 - 200 Employee

• Front Office Receptionist

  • Oct 2019 - Oct 2019

  *Welcomed visitors. *Answered incoming calls and directed to appropriate people. *Went through all incoming check payments and sorted by payee. If account numbers were not on checks then they are looked up in the system. *Kept kitchen area stocked and cleaned *Welcomed visitors. *Answered incoming calls and directed to appropriate people. *Went through all incoming check payments and sorted by payee. If account numbers were not on checks then they are looked up in the system. *Kept kitchen area stocked and cleaned



Symbotic

• United States
• Automation Machinery Manufacturing
• 700 & Above Employee

• Corporate Legal Assistant

  • Aug 2018 - Dec 2018

   Worked in the Legal department specializing in immigration  Made sure employees are travelling between our U.S. and Canada offices or work sites using the appropriate meeting letter, NAFTA ‘After-Sales’ support letter or Visa  Worked closely with lawyers to obtain all required documents needed from employees to be sent to U.S.C.I.S. and Homeland Security for their Visas  Scheduled and ran meetings to collaborate with employees, management and our outside counsel  Collected, scanned, and maintained all required immigration paperwork in database  Taught myself to use Smartsheets to keep track of the travel letter requests and progress on the Visa status  Created electronic and hard copyfiling system for intellectual property patents for Symbotic products and software  Scanned and filed various contracts (NDAs, insurance policies, business contracts) information into the Cobblestone system  Helped the HR department on a regular basis  Filed paperwork for active and terminated employees including payroll and bonus information, workers compensation papers, and termination letters  Put together and mailed termination and 401K packets  Filled in for Secretary answering phones and welcoming visitors  Contracted through The CEI Group Show less



Hearing Health USA

• Medical Practice
• 1 - 100 Employee

• Patient Care Coordinator

  • Oct 2014 - Jun 2018

   Answered phones  Scheduled and confirmed patient appointments  Kept providers on schedule, made sure they were up-to-date with company changes and verified they ordered patient’s custom hearing aids  Friendly and developed good rapport with patients  Spoke to patients about new hearing aid devices and technology  Called to invite patients for monthly workshops or community seminars  Worked with sales reps to coordinate monthly events  Organized, scheduled, and booked restaurants for Lunch and Learn events  Noted patient files in system and keep paper files  Discussed patient’s care with provider  Visited nursing homes to service hearing aids  Created and managed invoices of patient purchases, collected payments and reconciled balances  Called insurance companies for benefit information and billed accordingly  Called hearing aid manufacturers to place orders, checked on staus of hearing aid repairs  Spoke with patients about and helped them to apply for personal health loans for hearing aid purchases (Wells Fargo, HealthiPlan, Care Credit)  Cleaned and repaired hearing aids or send out to manufacturer when beyond office repair  Kept track of petty cash and all office/hearing aid stock  Ordered supplies for office  Dealt with all incoming and outgoing mail and went to Post Office/Fed Ex/UPS drop boxes  Maintained a clean office Show less



UniCare Health Insurance (Wellpoint/Anthem)

• Claims Associate III

  • Nov 1996 - Oct 2014

   Have 18 years of data entry and processing claims experience specializing in Medicare, hearing aids, dental, and foreign  Worked on claim monetary adjustments and overpayments  Knowledge of medical terminology, ICD-9, CPT and HCPC codes  Implemented the HIPAA Privacy Act as mandated by Federal and State Regulations  Customer service phone representative  Wrote letters, called and/or emailed members and providers  Met daily goals and quality standards  Filed documents; used photocopiers, printers, fax machines; filled out assorted forms; and ordered unit supplies  Member of the Wellness Team  Volunteered to be Wellpoint Corporate Contact for the Andover office from 6/07-6/14 for Weight Watchers At Work program which extended to all of Brickstone Square Property Show less



Market Basket

• United States
• Retail Groceries
• 700 & Above Employee

• Assistant Head Cashier/Grocery Personnel

  • Sep 1991 - Jun 2010

   Started as a cashier for 3 years  Performed basic money transactions and kept a balanced register  Trained new hires  Promoted to Assistant Front End Manager for 9 years  Oversaw and delegated jobs for up to 60 cashiers and sackers  Handled large cash pickups from cashiers and kept a log entry  Did the weekly cashier and sacker scheduling  Trained co-workers promoted to Assistant Head Cashier  Promoted to Grocery Clerk and Point of Sales(POS) for 7 years  Used computer program to receive updated price changes and sale prices/sent the changes to the scales and register  Accurately priced items when stocking or doing price changes and change shelf tags  Ordered stock  Created display signs in store and wrote the weekly specials on the exterior chalk board  Assisted customers with any questions, complaints or store products in a helpful and friendly manner Show less