Amy Bastow MSOD
Head of Customer Success at Storied- Claim this Profile
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Topline Score
Bio
Don Markland
Amy is a one-a-kind leader, influencer, salesperson, and coach. She possesses the unique ability to relate to everyone while also staying focused on moving her companies mission forward. Known to constantly wear many hats from executive sales, to business development, strategic partnerships, to customer service, to senior coach, her level of determination and stick-to-it-iveness is second to none and is exactly what more organizations need today.
Britta Heintzen, BEng, PCC
Amy is very professional and supportive. Each time we met, whether it was by phone or via email, she went above and beyond what was needed. She explains things in an effective manner, listens to my needs and she has a very honest approach. Noomii is lucky to have her as part of their team.
Don Markland
Amy is a one-a-kind leader, influencer, salesperson, and coach. She possesses the unique ability to relate to everyone while also staying focused on moving her companies mission forward. Known to constantly wear many hats from executive sales, to business development, strategic partnerships, to customer service, to senior coach, her level of determination and stick-to-it-iveness is second to none and is exactly what more organizations need today.
Britta Heintzen, BEng, PCC
Amy is very professional and supportive. Each time we met, whether it was by phone or via email, she went above and beyond what was needed. She explains things in an effective manner, listens to my needs and she has a very honest approach. Noomii is lucky to have her as part of their team.
Don Markland
Amy is a one-a-kind leader, influencer, salesperson, and coach. She possesses the unique ability to relate to everyone while also staying focused on moving her companies mission forward. Known to constantly wear many hats from executive sales, to business development, strategic partnerships, to customer service, to senior coach, her level of determination and stick-to-it-iveness is second to none and is exactly what more organizations need today.
Britta Heintzen, BEng, PCC
Amy is very professional and supportive. Each time we met, whether it was by phone or via email, she went above and beyond what was needed. She explains things in an effective manner, listens to my needs and she has a very honest approach. Noomii is lucky to have her as part of their team.
Don Markland
Amy is a one-a-kind leader, influencer, salesperson, and coach. She possesses the unique ability to relate to everyone while also staying focused on moving her companies mission forward. Known to constantly wear many hats from executive sales, to business development, strategic partnerships, to customer service, to senior coach, her level of determination and stick-to-it-iveness is second to none and is exactly what more organizations need today.
Britta Heintzen, BEng, PCC
Amy is very professional and supportive. Each time we met, whether it was by phone or via email, she went above and beyond what was needed. She explains things in an effective manner, listens to my needs and she has a very honest approach. Noomii is lucky to have her as part of their team.
Credentials
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Psychological Safety Certified Coach
The Fearless Organisation LimitedOct, 2019- Nov, 2024 -
Certified Coach
Marshall Goldsmith Stakeholder Centered CoachingSep, 2019- Nov, 2024 -
Bachelor of Science (Organization Development)
University of San Francisco
Experience
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Storied
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United States
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Information Services
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1 - 100 Employee
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Head of Customer Success
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Oct 2022 - Present
Supporting product discovery through operational excellence, user testing and technical writing Supporting product discovery through operational excellence, user testing and technical writing
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Ponder
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IT Services and IT Consulting
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Head of Customer Success
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Apr 2021 - Oct 2022
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noomii.com
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Canada
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Professional Training and Coaching
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1 - 100 Employee
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Vice President Of Sales and Business Development
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Mar 2016 - Oct 2020
‣ Leadership analysis‣ Program creation and execution‣ Technical writing to support successful onboarding
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Customer Success Manager
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Mar 2014 - Mar 2016
Supporting customer adoption by collaborating cross functionally with engineering and product design.
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Paysavvy
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Canada
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Human Resources Services
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Client Success Manager
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Feb 2013 - Jan 2014
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Max Mara Fashion Group
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Italy
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Retail Apparel and Fashion
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700 & Above Employee
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Assistant Manager/Merchandiser
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Aug 2011 - Aug 2012
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Sales Associate
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Feb 2010 - Aug 2011
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Education
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2021 - 2023
University of San Francisco
Masters of Science, Organization Development -
2002 - 2005
Carleton University
Bachelor of Arts - BA, Liberal Arts and Sciences/Liberal Studies
Community
