Experience

Omeir Travel Agency

• United Arab Emirates
• Airlines and Aviation
• 100 - 200 Employee

• Travel Consultant

  • Jan 2012 - Present

  • Assists corporates, individuals and groups in planning, organizing, and booking all Outbound/Inbound travel services. • Understands the customer’s requirements and conducts the research accordingly to provide competitive and high quality travel solutions. • Well versed in Air ticket issuance, reissue, and cancellation and processing refund as per client’s requirements. • Ability to organize tailor made tour packages as per the individual/group requirement and budget. • Dealing with suppliers and other departments for Hotel, Car, Rail, Visa, Travel Insurance and Tour package arrangements. • Liaise with Airlines/Hotels/suppliers for confirmations and negotiating for best deal, ADHOC and discounted fare. • Passionately giving attention to all special requests of the clients like seat, meal, room/car type, Excess Baggage, Baby Bassinet, Frequent flyer number, Airport Meet and Assist service, VIP Majlis, Updating Ok to board messages etc. • Collecting feedback from the clients after completion of their travel for improvement in future service. • Updating client about airlines and agents promotions and packages. • Adhering policies, processes and procedures of the Corporates, Airlines, Hotels and all other Business units and transparent implementation. • Coordinating directly with VVIPS and senior members of the corporate for their travel arrangements to provide premium services. • Consistently achieved assigned business targets. • Maintaining the sales report and acquiring LPO on a daily basis. • Reconciliation with accounts department on a weekly basis. • Handled some important corporates of Abu Dhabi. Show less



BCD Travel India Pvt.Ltd.

• Airlines and Aviation
• 200 - 300 Employee

• Travel Consultant

  • Jun 2007 - Jan 2012

   Worked as Travel Consultant – Implant Operations and deputed in ‘Virtusa’ Chennai. Jan-08- Jul10  Worked as Travel Consultant – Implant Operations and deputed in ‘Foster Wheeler’ Chennai. Aug10- Jan12 • Determine and arranging, business Travel itineraries, Air tickets, Rail tickets. • Arranging Hotels/Car rental arrangements Outbound/Inbound as per the employee tiers. • Visa arrangements –Coordinating between the embassy/consulate and the applicant for visa process and procedures. Reviewing applicant’s visa documentation, preparing visa cover letter, fixing visa appointments, arranging DD’s for visa payments. • Procuring FOREX and Prepaid travel card for all business travelers-Coordinating with the FOREX agent for the booking and preparing necessary documentation for the purchase. • Issuing Travel Insurance in airline reservation system Amadeus & Online.-TATA AIG/BAJAJ ALLIANZ/ICICI Lombard Policy. • Providing Pre travel orientation for all International travelers with advice on travel regulations, medical requirements, baggage limits, safety and local customs • Responsible for allocate rooms for the Inbound new joiners/business travelers in office guest houses. • Maintaining templates and database with passenger profiles, passports, visas, hotels and vendor agreements. • Preparing monthly reports with the cost of logistics and Immigration services for the review of corporates. • Worked under Human Resource and Administration department in Implant operations. Timely response to the consultant queries about the function. • Well versed in different intelligent documentations and reports preparation as per client requirement. Show less